All reviews

Rating Breakdown

  • 5
    93% (735 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2025

This app just works. When it doesn't on the first try, the support team is always there to steer me in the correct direction. There has not been issue that was not a user (my) error and they've helped me fix quickly. Product and Support both get 5 stars.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We're thrilled to hear that Aftersell has been working well for you and that our support team has been there whenever you needed a hand. It means a lot to know we’ve earned 5 stars for both the product and support! We’ll be sure to share your kind words with the team 💛💬

5 / 5 Share

Sept. 18, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 We truly appreciate your support and are so glad to know you’re enjoying Aftersell. It’s great having you with us, and we look forward to continuing to support your success! 💬✨

1 / 5 Share

Sept. 15, 2025

It could be a great app — but it has a major oversight that renders it useless for any store that has products with several variants. For products with more than 6 variants, it only shows the variant images for the first 6 variants. So as a user is toggling through variants, the image changes for the first 6 variants, but not for any other variant after the 6th. It's a confusing UX. We used the app for about two weeks and saw a huge spike in user complaints (and a huge decrease in post-purchase revenue from our previous upsell app).

Using app

7 months

Total reviews

10

Average rating

3.8

Developer Reply

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating that limitation must have been for your store. We truly appreciate you taking the time to share such detailed feedback. It’s incredibly helpful for our product team as we work on improving the product variant experience. Our team has already reached out to you to learn more about your setup and explore possible solutions or workarounds in the meantime. Thank you again for your honesty and for giving Aftersell a try. We are confident we can turn this around for you. 💬✨

5 / 5 Share

Sept. 15, 2025

Store

Clario

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We really appreciate your support and are so glad to hear you’re enjoying Aftersell. It’s wonderful having you with us, and we look forward to helping your store keep growing! 💬✨

5 / 5 Share

Sept. 12, 2025

Using app

About 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We truly appreciate your continued support over the past two years! It means a lot to have you as part of the Aftersell family. We’re so glad the app has been serving you well, and we look forward to many more years of helping your store grow! 💬✨

4 / 5 Share

Sept. 10, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave a review! 😊 We really appreciate your feedback and are glad to hear you’ve had a positive experience overall with Aftersell. If there’s anything we can do to turn your 4-star experience into a 5-star one, we’d love to hear from you. Our team is always here to help! 💬✨

5 / 5 Share

Sept. 10, 2025

Store

Vetain

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We truly appreciate your continued trust and support over the past year! It means a lot to have you with us. We’re so glad Aftersell has been part of your journey and look forward to supporting your success for many more! 💬✨

5 / 5 Share

Sept. 8, 2025

Great software. With little effort, it is increasing my AOV (average order value).

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're thrilled to hear that Aftersell is helping you boost your AOV with ease! That’s exactly what we love to see. We really appreciate your support and are excited to keep helping your store grow! 🚀💬

5 / 5 Share

Sept. 7, 2025

Customer service is excellent! Brandon made me a personalized video to help me understand why my post purchase funnels weren't being triggered. This is a great application. My AOV is already up after 2 weeks.

Using app

11 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for the amazing review! 🙌 We're so glad to hear that Brandon was able to create a personalized video and help you get those post-purchase funnels running smoothly. He’ll be thrilled to know his support made such a difference! It’s awesome to hear your AOV is already up after just two weeks! That’s exactly what we love to see. 🚀💬

5 / 5 Share

Sept. 6, 2025

Really great app, fast support. Michelle helped me through everything and did the extra mile for me, Thanks!

Store

Revivex

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We truly appreciate your continued support over the past year and are so glad to have you as part of the Aftersell family. It’s wonderful to know you’ve been with us for over a year, and we look forward to helping your store keep growing and succeeding! 💬✨

5 / 5 Share

Sept. 3, 2025

Aftersell is fantastic. My ROI was almost instant after adding it, and I'm not a big store. Also, their customer service team helped me during Labor Day weekend when my sales were taking off for the first time, often late at night. Big thanks to Dom, Jam, and Mark.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that Aftersell delivered such a fast ROI and that our support team could be there for you during a busy weekend. Dom, Jam, and Mark will be over the moon to know their late-night help made a difference! We really appreciate you sharing your experience and are so glad Aftersell is helping your store grow. 🚀💬

1 / 5 Share

Aug. 28, 2025

It's disappointing the developer isnt flexible with their Australian customers to assist with a store demo/ help setting up the app, unless you want a time slot between 2am and 5am.

Using app

About 5 hours

Total reviews

7

Average rating

3.9

Developer Reply

Hi there, We’re really sorry to hear about your experience and completely understand how frustrating it must have been to find a suitable time slot from Australia. We truly value our international users and are actively exploring ways to make scheduling and setup support more accessible across time zones. A member of our team has already reached out directly to offer assistance and help get you set up as soon as possible. We appreciate your feedback and hope we can make things right for you. 💬✨

5 / 5 Share

Aug. 27, 2025

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the continued support and 5-star rating! 💛 It means a lot to know you’ve been with Aftersell for over two years and are still enjoying the experience! 🚀

5 / 5 Share

Aug. 26, 2025

Seems to be working well so far. Customer service really helpful too

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're really glad to hear everything’s working well so far and that our customer service team has been helpful along the way. We appreciate your support and look forward to helping you get even more out of Aftersell as you continue using it! 💬✨

5 / 5 Share

Aug. 25, 2025

The customer service team has been super responive & helpful whenever questions come up. Hailey was great to work with.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback! 😊 We're so happy to hear that our support team has been responsive and helpful whenever you’ve needed a hand. Hailey will be thrilled to know she made such a great impression! We really appreciate your kind words and look forward to continuing to support your success with Aftersell. 💬✨

2 / 5 Share

Nov. 3, 2025

It might bring in some money, but editing it only leads to crashes. For the price, there is still room for improvement.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We’re really sorry to hear that your experience hasn’t been smooth when editing the app. That’s definitely not what we want for our users, and we completely understand your frustration. Please keep an eye on your inbox, as one of our support specialists has reached out to assist directly. Our team would love the chance to take a closer look and help resolve the crashing issue for you. Thank you for sharing your feedback! We truly appreciate it and hope we can improve your experience moving forward. 💬✨

5 / 5 Share

Aug. 24, 2025

Great responses, VERY respectful and kind! Thanks a lot!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear that our team’s responses came across as respectful and helpful. That means a lot to us. We truly appreciate your support and are so glad Aftersell has been a great fit for your store. 💬✨

5 / 5 Share

Oct. 24, 2025

Hailey fixed an issue that was very improtant for us, good customer service. overall this app makes you more money, so thats good

Using app

About 1 year

Total reviews

13

Average rating

4.9

Developer Reply

Thank you so much for the amazing feedback! 🙌 We're so glad to hear that Hailey was able to quickly fix the issue and that her support made a real difference for your store. She’ll be so happy to know she could help! It’s also great to hear Aftersell is boosting your revenue. That’s exactly what we love to see. 🚀💬

5 / 5 Share

Aug. 17, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! 🙌 We love having you with us and look forward to helping your store grow even more. 🚀