All reviews

Rating Breakdown

  • 5
    94% (2,505 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,505)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2023

Very helpful support and functionality. Thanks Abby!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Anthea was exceptionably helpful in getting my issue resolved. Went out of their way to help me implement it into my website even though I had no idea what I was doing. Greatly appreciative of this app and their customer service. <3

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Easy to set up. Had an issue with getting it to work with my theme in certain places but their customer service was very good at fixing my issue quickly. Would highly recommend.

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 8, 2023

Emily is awesome, although did not response in the first second. maybe too many people she is handling.

Store

cisinks

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 8, 2023

Good Support, fast response

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

EASY TO USE, SUPPORTIVE STAAF

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Store

AIITLE

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

The app is easy to use. The interface is friendly. With the app, it actually make my online store look more professional. If I have any issue, the staff will be right there online to help me to reslove the issue. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Very good app, It's free and you have amazing a help desk in case of problems

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

This is now my 3rd app with Avada and their support team has been helpful every step of the way. Esther assisted me in my questions about installation of AirReviews and was wonderful

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I only utilise the "Start Rating" & "Review Box" features, so this review will be based on that. Relatively simple to set up and manage. Not a whole lot of customizable options, but it does what it says. However for websites that use predominantly white text on black, you may find some text missing on the review input popup. However, customer service was prompt and efficient. Sent them a screenshot, a link and a short description of the issue, it was solved within 15 minutes. A shoutout to Esther for facilitating the fix.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

goede app en goede klantenservice

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

So far so good! Recently started to use this app and I really excited about it! Also customer support very kindly answering to all questions, I had experience with consultant Esther :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 6, 2023

This app has 1 weakness: it can't be translated for multilingual stores, instead you can only choose one language. That said, I can't give anything less than 5 stars because the app is free and excellent. Great branding options and support staff is fast to answer questions. Integrates with shopify flow and other automation apps.

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 6, 2023

Anthea and William are true professionals. Their assistance was top-notch. They addressed my concerns swiftly and efficiently. 5 stars without a doubt

Using app

About 3 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 6, 2023

I recently integrated the Air Reviews app into my Shopify store, and I couldn't be more pleased with the results. The app is incredibly user-friendly and seamlessly blends with the overall design of my site. The customization options allowed me to match the look and feel of the reviews to my brand, providing a cohesive and professional appearance. I want to express my gratitude to Anthea from the customer support team. Her assistance was invaluable during the setup process. She promptly addressed my queries and provided clear, step-by-step guidance, making the entire experience smooth and stress-free.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

VERY GOOD APP.i USE THIS APP

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

This is and awesome app. You guys are too supportive. Tony and Abby were just awesome. They integrated the app for me in just few minutes and its working absolutely fine

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

Liz is awesome and have assisted me with friendly and quick service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

Awesome customer service from Hana! She helped with the difficulty I had (due to my own lack of knowledge) really quickly and explained everything really well. I can't believe this is a free app!

Using app

About 2 hours

Total reviews

6

Average rating

5.0