AG Product Reviews App & UGC
All reviews
Had trouble getting reviews app to show on my website but Hana got it up there very quickly for me. Thank you
Customer support is super helpful..Thanks Sunny!
The app works great for our needs. The product reviews work seamlessly, and the support has been absolutely wonderful. Sunny & their technician helped me with setting up this app to my to theme template quickly and effortlessly. The best thing is they offer sucha friendly service for FREE Cannot recommend this for your store enough! Thank you team. We hope to integrate with more of your services.
Hana was very helpful and solved my issue quickly.
I recently had an issue with importing data, and I must say that Hana provided outstanding support. Her attitude was exceptional, very proactive, and she went above and beyond to help me resolve my import issues. I appreciate her dedication and quick problem-solving skills. Thank you, Hana, for your excellent service!
EXCEPTIONAL customer service! Fast and knowledable! Liz was fantastic with helping me get started with the app!
Great app so far and Emily was very helpful and patience with all my request. She went above and beyond for me to help me with my problems!
Best customer experience. Liz help me a lot.Thanks
Always responsive and very helpful with fixing anything that might need attention. Love that customers can leave reviews and upload photos.
Sunny and Toby were so helpful getting the app set up for me. I highly recommend reaching out to them if you are struggling with setup.
The online instructions for setup weren't working for me, so I hopped on their chat feature. Within 10 minutes or so someone came on to help and quickly offered to take over the installation for me, and I agreed. Esther did so quickly and seamlessly. She hung with me over the course of an afternoon over chat answering all my subsequent questions with clarity and efficiency. Definitely a top rate customer service offering solutions and rapid turnaround.
Before installing this app I did have questions about several features and permissions. I went on their website and chatted with Prakash who answered all my questions and earned my trust to move forward with the app installation. Upon installing it, I adjusted all my settings and the app integrated with my theme beautifully. Moments later I reached out to tech support through the App live chat and within a minute or two I was chatting with Prakash again and he was able to correct some features for me. I must say the experience with Avada, and Prakash has been amazing! Excellent customer service and very helpful. I wish the company continue to provide this kind of support and they will earn many customers and positive reviews.
great services, hana is very cooperative.
Recently had a great customer service experience. Esther was professional, attentive, and addressed my needs promptly. The friendly approach and helpfulness made a positive impact. Highly recommended for their excellent service!
App is great and support team is highly responsive. Tiana , Hana and Toby they did good in support.
Recently installed the app and I must say, for a free app it's more than enough. Lydia has been really kind and helped me get rid of the watermark too, apparently all you have to do is contact support and not pay to get it removed which is a huge plus.
Prompt help with reviews import and initial setup. Thanks Hana for your help!
Wonderful App and Sunny was excellent, thank you!
Just came across this app and looked perfect for my store. It was easy to install but did come across a slight problem with importing reviews (my fault not the app) but was able to speak to someone immediately on chat (even on a Sunday). Audrey was a great help and we resolved the issue very quickly. Can't wait to get to use more of the app.
Really good app. Recommending!!!
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