All reviews

Rating Breakdown

  • 5
    97% (5,201 ratings)
  • 4
    3% (139 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

Ironically I dont write many reviews, but this has got to be one of the best apps on Shopify for review management , you can easily use more than one review source seamlessly and thier product is very easy to use and fully customisable . Also their support is excellence after months of using the free plan problem free , Today i had a issue and Spoke with Hana in support, who was polite and extermley efficent. The issue was resolved in under 10 minutes if that. 5 stars from me

Using app

11 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi LUSH.4.U, Thanks so much for the great review! 😊 We're glad to hear that Air Reviews has been easy to use and customizable for you. It's awesome that Hana could help resolve your issue so quickly. Your 5-star rating means a lot to us! We’re here whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 11, 2024

hana

Store

Mamicha

Using app

33 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 10, 2024

Fantastic support team, Prakash helped me with set up the reviews on my website. thanks mate

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Amazing Support! I want to thank Jasmine for her outstanding support! She was incredibly helpful in addressing my concerns and provided solutions that truly made a difference. Her kindness and prompt responses made the process so much easier. I really appreciate her dedication and expertise. Thank you, Jasmine!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Abby was very helpful and responded quickly. 10/10 support. Thank you! :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

jade the goat. Solved my problem in a second

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Damian was SUPER helpful and friendly in helping me setup the reviews. Thanks!

Store

MORTAR

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

The customers is supreme, definitely recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

PERFECT APP.. WITH NICE CUSTOMER SERVICE . THANK YOU SO MUCH

Store

MARVNS

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I could not speak more highly about AirReivews and in particular their customer service. I worked with Hana to fix a problem that had taken me a long time of trial and errors to try and rectify which i eventually realised i could not fix myself. I reached out to the customer service chat function and Hana responded to me instantly and had fixed the issue within 5 mins of our engagement! I could not speak more highly of the service and of Hana. Highly recommended.

Using app

8 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi Drink Free Co, Thank you for the glowing feedback! 🌟 We’re thrilled that Hana could step in and resolve your issue so quickly after your own troubleshooting efforts. It’s great to know our support made such a positive impact. Your recommendation means a lot to us! We’re here anytime you need help! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 9, 2024

A Good app for customer reviews! Audrey from the support team is also really helpful and managed to assist with my request very quickly and efficiently!

Store

Isekai

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Roses del Fuego, Thank you for your feedback! 🌟 We’re so glad Jasmine was able to quickly resolve the issue with your modules. It’s great to hear she had everything fixed in under 5 minutes! If you need anything else, we’re always here to help. Best regards, The Air Reviews Team

5 / 5 Share

Oct. 9, 2024

Amazing app and very useful, plus the customer service people are the nicest, they help you with everything ! Sonny was very helpful, responsive and patient!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I really like this app. It's really easy to use and has step by step instructions. I have had some problems with the app, but it was user error. Lucky for me Abby from customer service was able to assist me in solving the issue. Thank you again Abby!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gulf of Accessories, Thank you for the kind feedback! 😊 We’re glad to hear that you’re enjoying the app and that Abby was able to help you resolve the issue quickly. It’s great to know the step-by-step instructions were useful too! If you ever need more assistance, we’re always here to help. Best regards, The Air Reviews Team

5 / 5 Share

Oct. 9, 2024

Very good. Thanks Hana and Raymond with the fast help! :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Estou gostando muito o app, o atendimento com a Emilly foi muito bom e resolvi rapidamente o meu problema com a ajuda dela, muito atenciosa.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Hana was very helpful - exactly what I needed!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

fantastic!! Answered all y questions and helped me out. Thank you

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Best app for importing reviews Plus: Fast customer support Best technical team to address your issue within 5 minutes Lots of options to explore Special thanks to Audrey and Doris who guide and supported me to get out from this issues

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

This app has been my go to for reviews for this whole year and I've got no intention on changing app. I was struggling importing from amazon and Jasmine was super helpful, she gave me the link to download the amazon specific chrome extension which took 2 minutes to install and imported all reviews without issue in about 20 seconds. Great service and app

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Acid Eclipse, Thank you for sticking with us this past year! 😊 We’re thrilled to hear that Jasmine was able to help you with the Amazon review import so quickly and smoothly. It's great knowing the process was hassle-free for you. If you ever need anything else, we're just a message away! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 8, 2024

Very Happy with the service, had an agent called Jasmine who was very attentative to my needs and helped me until i was able to complete my objective. Great attention to detail and problem solving has im not very computer literate, all the way from Sunny England

Using app

About 1 hour

Total reviews

1

Average rating

5.0