All reviews

Rating Breakdown

  • 5
    94% (2,481 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

Olivia from the Avada app support team was extremely helpful and professional. She resolved my issue quickly and provided clear guidance. Great support experience!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Riley was amazing in everything she did to help me out! Thank you Riley! :)

Using app

30 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Easy to use. Nice UI on the website. Quickly support from Avery. Highly recommend for every store owner

Store

Layers

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

good customer service and a very well made app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Amazing display and function for reviews! Also can’t say enough about Riley from the support team. She’s amazing, and so helpful!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Aplicativo incrivel e um atendimento perfeito e dedicado as demandas. Super recomendo você que precisa de um aplicativo simples, rápido e objetivo. O atendimento da ( LIZ ) e dos outros atendentes são incriveis e muito rápido. Por tanto você que precisa de um app completo baixe agora mesmo. Todas as dúvidas são retiradas no mesmo momento e as soluções ainda mais rápida e super eficaz. Não perca tempo com outros App. Merci beacoup, AVADA e todos os atendentes!! Amazing app and perfect, dedicated customer service. I highly recommend it if you need a simple, fast, and straightforward app. The service from (LIZ) and the other agents is incredible and very fast. So, if you need a complete app, download it now. All questions are answered instantly, and the solutions are even faster and super effective. Don't waste time with other apps. Thank you very much, AVADA, and all the agents!!

Using app

13 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 14, 2025

This is a great app; Hana did a fantastic job. My experience using the software has been excellent.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Hana helped me a lot, and she is so kind and patient. Thank you so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

This app is a game changer for new store owners. I use it to import reviews from different platforms to build customer trust, and it works perfectly. The app is also very lightweight, so it doesn’t affect store performance. There are several beautiful customization options, and whenever I face any issue, I reach out to Iris she is extremely helpful and always solves my problems quickly. I really appreciate the care and support from their team. Highly recommended to everyone.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Love air reviews, very reliable, very cooperative and very responsive. Audrey whose is a part of their support team was very helpful!

Store

Mimba

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Mükemmel bir uygulama

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Store

Virsa

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 13, 2025

Amazing support and great communication. they helped me install and configure the app perfectly according to my requirements. Everything works smoothly now. Thank you so much!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2025

The app claims to be multilingual, but actually isn't: 1. You cannot have multilingual manually translated reviews (this is important, as AI translators make mistakes) 2. You cannot have manually translated multilingual interfaces for different markets. It HAS to be auto-translated. Which isn't professional Also their file import requires both - product handle and product ID to be present. Avada support is nice and friendly as always, but this particular product is useless for me.

Using app

About 2 hours

Total reviews

4

Average rating

3.5

Developer Reply

Hi Smarttan team, Thank you for taking the time to share such detailed feedback, and we truly appreciate your kind words about our support team. We’re sorry to hear that Air Product Reviews didn’t fully meet your expectations, especially around multilingual support. We’d like to clarify and address the points you raised: 1. Manual translation for review content At the moment, review content is translated automatically. Manual translations are not yet supported because this feature is closely tied to review syncing and scalability, particularly for stores with a large number of reviews. That said, your feedback has been shared with our product team, and we’re actively exploring better solutions for this use case. 2. Manual translation for widget interfaces Manual translation for the widget interface is actually supported. Merchants can switch the store to the target language, edit the widget text fields manually, and then re-sync via the Multi-language feature. We’ve also recently added Estonian and Finnish to better support different markets. 3. Review import file requirements We apologize for the confusion here. The product ID column is optional. As long as the product handle is provided, the import will work even if the product ID field is left empty. We agree this should be communicated more clearly and are improving our documentation. We genuinely value feedback like yours as it helps us improve the product. If you’re open to it, we’d be happy to support you further and revisit your setup should you consider reinstalling the app. Thank you again for sharing your experience. Best regards, AirApps Support Team

5 / 5 Share

Dec. 12, 2025

Avery was great and very timely in her responses!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Very good app with many features. Abby provided great support and in a timely manner, thanks!

Using app

About 4 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

I love this app and the support by "Mirra", she is very professional and solve my issue quickly..

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Very Nice Support By Olivia

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super quick response and helped solve my issue in second. Thank you to Olivia for her great customer service. Would certainly recommend using this app.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Easy to install and easy to use.

Using app

About 2 months

Total reviews

1

Average rating

5.0