All reviews

Rating Breakdown

  • 5
    94% (2,481 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

Easy to use and customer support is prompt in response and helpful

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Hana is the best customer service representative; I love her service. If some flaws could be fixed, I believe this app would be even more popular.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thank you Avery for efficiently solving my problem! I've never had support actually fix it for me themselves - usually they provide instructions. I am not computer savvy, so I was pleasantly surprised with this amazing service! Thank you :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thanks Audrey!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The app is great, Olivia helped me a lot, thank you very much. Please feel free to ask Olivia anything you want.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Really good app with lots of feature much required for new brands. Also very quick and active support team. I highly recommend them!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Just installed the app and was able to easily make customizations to emails and review widgets. I also had a question about prior order reviews and was able to get in touch with Bill who helped me get the emails sent and walked me through how to complete that task in the future. Great service, thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great with helping troubleshoot and getting everything setup the way that works for your store

Store

Safely

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The app is so helpful and simple, and their customer support is phenomenal, especially Abby

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Alyssa from Avada was amazing. Great Support, very useful info. Easy to work with. Very Impressed and I will be a customer for life.

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

nice app~ easy to operate. prompt and professional service to help you out when you get any problem with it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I’ve had a really smooth experience with this app. Special thanks to Avery for the fast and friendly support. Loved it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Olivia was really helpful and got my issue resolved very quickly. I found Avada's apps on the Shopify App store and have found them to be some of the best quality apps, and very affordable for new merchants, as well. Additionally, for more complex issues, the team is even able to connect in to your store to provide assistance

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 7, 2025

Türkçeye direkt çeviri olmamasına rağmen canlı destekte kendi dilimde anında destek oldular Olivia ve Riley'e çok teşekkür ederim.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

This has been the best experience I’ve had with Air Product Reviews. Their support team is exceptionally professional, polite, and knowledgeable. God bless all of you.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Outstanding utility and smooth integration. Hana and Mark provided quick resolution to our review-related issues and optimized the star-rating workflow. A dependable app for any growth-focused merchant. Thank you so much Hana & Mark

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

They are very nice and helpful.

Store

AYAMAE

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

The support team was extremely helpful and quick to respond! Thank you so much Felicity for your support!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

great

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a great experience with the app , with Felicity help everything was smooth.

Using app

1 day

Total reviews

3

Average rating

5.0