AG Product Reviews App & UGC

Hana, amazing support amazing app !! WOW !

There was an issue with my review app, but customer service was super fast and helpful and got it fixed in a matter of minutes. Shout out to Sunny and Toby - thanks guys!

I just got this app and am working through it but Jasmine and Anivia were trying their best to help me install and match it perfectly! I love that there is a verified badge but if you have old reviews from another app you will be out of luck as getting a verified badge on imported reviews wont be possible. Other than that i like it very much so far

Easy to install and set up, compared to other apps I tried. Love the simple UX. Amazing customer service, Tiana and William were super helpful and got my questions answered quickly.

Tiana was super helpful!

Their app is amazing! support is also very quick, and super friendly! love it

I can't say enough about the usability and design of the app, but the support team was amazing. They quickly resolved the display issue.

I needed to chat in to get app support for my new online store and Jasmine and Gidoen were very quick to resolve the issue I had. Jasmine was super friendly and made sure everything was working before I left the chat. Thank you!

facile a utiliser

Had faced some issues in the starting but amazing and quick support, highly recommended!

Before discovering the magic of Air Reviews, I was using Judge.me. It served me well, but a part of me yearned for an interface that was more sleek and minimalist. That's when Air Reviews caught my eye! The installation process was like zipping down a smooth highway - not bumpy as I'd feared given my limited expertise with computers. And oh boy, importing reviews? A piece of cake! What took the cake though, were all these additional features offered entirely FOR FREE!! Life couldn't get any better than this right? Wrong! Their customer service is as golden as it comes - hands down one of the very best experiences I've had to date! When curiosity stirred around getting my Etsy shop reviews imported into the system, Abby came swooping in like instant tech support (Yes folks! A real human on standby!). She untied every knot smoothly and promptly that made even further assistance from her feel like cool breezy sailing. My happiness quotient flew through the roof trying out this app. Give it a whirl if you have been contemplating about it; coupled with Avada email marketing solutions – Ahoy there success!!!

Best Team and application ever , The team are Professional and Yasmine was really helpful . Good Job

Thanks Hanna for your help

The app works great for our needs. The product reviews work seamlessly, and the support has been absolutely wonderful. Ester helped me a lots, lovely supporter

EVERYTHING IS SUPER FAST IN THEIR CUSTOMER SUPPORT.THANKS TIANA!!! For example when I ask for editing the CSS, it fixed in 5 mins. It is in my first time to get the solution like this. I highly recommend this app!!

Emily was so helpful importing my reviews from another company. She was so patient with me and I really appreciate her help. I am excited about using this app for my store, I think it will be great :)

Very quick & efficient!

I am switching to the Product Reviews app from Avada as my previous provider limited the number of reviews I could get per month. The transition was very smooth and I was able to transfer all my existing reviews. Despite the easy process I still needed help from the support team. A very cooperative and nice Audrey helped me figure out that there was a mistake in my importing data which I was unable to see on myself. Very great experience, and a nice and professional support.

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal. I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided. I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en