AG Product Reviews App & UGC

Thanks Hanna for your help

The app works great for our needs. The product reviews work seamlessly, and the support has been absolutely wonderful. Ester helped me a lots, lovely supporter

EVERYTHING IS SUPER FAST IN THEIR CUSTOMER SUPPORT.THANKS TIANA!!! For example when I ask for editing the CSS, it fixed in 5 mins. It is in my first time to get the solution like this. I highly recommend this app!!

I had an issue importing reviews to one of my products. Liz was able to narrow down the issue extremely fast and explained how to do it in the future. I have used Air for two of my stores and I have always had a smooth experience. Great product and an even better team!

Emily was so helpful importing my reviews from another company. She was so patient with me and I really appreciate her help. I am excited about using this app for my store, I think it will be great :)

Very quick & efficient!

I am switching to the Product Reviews app from Avada as my previous provider limited the number of reviews I could get per month. The transition was very smooth and I was able to transfer all my existing reviews. Despite the easy process I still needed help from the support team. A very cooperative and nice Audrey helped me figure out that there was a mistake in my importing data which I was unable to see on myself. Very great experience, and a nice and professional support.

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal. I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided. I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

Incredibly easy way to collect and display reviews. Abby was super helpful in troubleshooting and helping us get our reviews up and running! She was wonderful :)

Very helpful customer service Liz, and this is useful reviews app, 5 Star!!

recommended great app with great and helpful fast support even with the needed updates ,thank Audrey and all the team.

My interaction with Esther (your rep) was great. Just after a few moments, and without remote access, she guided me to resolve my issue and also point out next steps. She seems quite knowledgeable, professional, and easy to follow.

An excellent, user-friendly product review app. The best free one imo. Jasmine and Anivia helped to provide the customisations I needed swiftly. I'd definitely recommend this to other stores.

Great and immediate support withing the build in chat

Customer service is amazing and quick with their responses. 5 stars all the way!

so fa so good, i received a very nice support thanks

Among all paid apps this app just works with all the required features for free. you can import reviews from Amazon is the best feature for me. also, chat support is prompt which I used for few small things to be corrected for my custom theme

Works perfect and Prakash was very helpful at fixing some issues I had. Highly recommend :)

I was searching for a review app for my shop and come across this app. What caught me is that it is totally free! And reviews so far are excellent. I read on and decided to install the app for the shop. Because that I had reached out to them and done up my csv file. Still can't upload successfully. So I sent in to support and attended by Sunny and Toby. She's been such a great help. She helped me to check and see that the file was already loaded successfully. Then she helped me to set up the review box. Since online, I asked a lot of questions and she was patient throughout. I further asked her to help me set up the star rating which I think Toby is the one helping me. While I was waiting, I was doing other things. It was set up pretty fast. My experience with the support was great! I hope they can continue and keep it up and high quality service over the time.