Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,385
chart
#403
All reviews
Rating Breakdown
Review RSS Feed
Aug. 26, 2024
i would proudly recommend this app. Aubrey was the greatest customer service rep in the world. she is very knowledgeable and patient. its time to consider her for a promotion.
Hi The Marketplace Hub, Thank you for the high praise! 😊 We’re thrilled to hear that Aubrey provided such excellent support. We'll definitely pass on your recommendation—she deserves it! Thanks for recommending our app, and we’re here whenever you need us. Best regards, The Air Reviews Team
Aug. 26, 2024
Great app with awsome customer support. App works really well and if faced with any hickupss there support team is really helpful and active as well. i had similar experience where i was stuck with a small issue and the same issue was solved within minuts but Miss Tiana. A wonderfull app and a very usefull app . Verymuch recomended
Hi CleverBay, Thank you for the wonderful review! 🌟 We’re glad to hear the app is working well for you and that Miss Tiana could quickly resolve your issue. We appreciate your recommendation and are here to help anytime! Best regards, The Air Reviews Team
Aug. 26, 2024
best customer service by Hana such a great person she is Helped me importing my reviews within a minute
Aug. 26, 2024
The app is truly impressive! What stood out to me the most is its interface—it has a much better UI compared to other apps. I also appreciated the support team. My issue was resolved within minutes, thanks to Tiana.
Hi Dholaji, Thank you for the fantastic feedback! 🌟 We’re thrilled that you’re impressed with the app’s interface and that Tiana could resolve your issue so quickly. We’re here to help anytime you need us! Best regards, The Air Reviews Team
Aug. 26, 2024
great app lots of features, and best customer service i ever had , specifically mentioning hana for the support
Aug. 25, 2024
I had the pleasure of working with Jade recently, and I couldn't be happier with the experience! She was incredibly helpful in teaching me how to use the carousel widget. Jade's patience and clear explanations made the process so easy to understand. She walked me through each step, ensuring I felt confident using the widget on my own. I genuinely appreciate her support and expertise. Thank you, Jade!
Hi StylinArts, Thank you for sharing your experience! 😊 We’re so glad Jade could help you with the carousel widget and make the process easy to understand. Your appreciation means a lot, and we’ll be sure to pass your kind words on to her. We're here for you anytime! Best regards, The Air Reviews Team
Aug. 25, 2024
Um just getting started with the app and noticed its very easy to import reviews thanks to the help from their support team Alysa who helped set up everything in just a few minutes and it looks perfect, i can now easily import with just a few clicks .I definitely recommend this app for those wanting to import products reviews to their store.
Hi Universal WebCart, Thank you for the great feedback! 😊 We’re thrilled to hear that Alysa was able to help you get set up quickly and that you’re finding the import process easy. Your recommendation means a lot to us. We're here to support you as you continue using the app! Best regards, The Air Reviews Team
Aug. 25, 2024
The app is good, I saw a pop-up feature with other apps which was helpful, also, the importing was more customized, like importing from certain counties only, one more thing is that when you import pictures it's easy for anyone to know that this picture is imported from Ali express because when he opens the pictures he can see the URL changed to ali or amazon URL. Also, the customer support is very helpful, I've had multiple interactions with different agents like Audrey and Hana, and they helped me a lot.
Hi EliteMart, Thank you for your valuable feedback! 😊 We’re glad you find the app useful and appreciate your suggestions about the pop-up feature and importing customization. We’ll definitely take your thoughts into consideration for future updates. We're also happy to hear that Audrey and Hana were able to assist you effectively. If you have any more ideas or need further assistance, we’re here for you! Best regards, The Air Reviews Team
Aug. 25, 2024
I am very happy with this app, it has a lot of advanced features and the best part is that its customer support is amazing.
Aug. 25, 2024
The "Air Review " is best ever review app. I have never seen such a user friendly, customer supportive and well in time responsive app. Apart from its easy interface and lighter in weight / size, its customer support is amazing. Whatever your query is, whatever your question is, its customer support is marvelous. Its my personal experience as today i was facing two major issues, but their customer care staff named "Emily" was so caring and responsive as i felt that she is only reserve for me. without any delay she answered my multiple questions and resolved my both issue without any delay. My running campaigns would otherwise became disturb if she did not timely responsed and resolved my issues. Thanks Air Review, Thanks Emily. Thanks again.
Hi ManyShoppy, Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find Air Reviews user-friendly and that our customer support has been there for you when needed. Your satisfaction is our top priority, and we're glad we could help with your issues quickly. Thanks for being with us for 5 months—we’re here whenever you need us! Best regards, The Air Reviews Team
Aug. 25, 2024
Jasmine from Avada was really helpful. She assisted me with every single step. I have issues regarding my review and she sorted it out very fast.
Aug. 25, 2024
I recently had the pleasure of working with Kevin to make some modifications to my store. Kevin was not only incredibly knowledgeable but also exceptionally patient and helpful throughout the entire process. He provided clear guidance and creative solutions that perfectly suited my needs, truly going above and beyond to ensure everything was set up for success.
Hi Fiore & Lucce, Thank you for sharing your wonderful experience! 🌟 We’re thrilled to hear that Kevin provided the guidance and creative solutions you needed. It’s great to know he went above and beyond to help set your store up for success. We’re here for you anytime! Best regards, The Air Reviews Team
Aug. 24, 2024
This app is great. Jasmine , really helped me a lot and Thankyou so much...
Aug. 23, 2024
Great customer service! Tiana has helped a lot when i first don't know anything about the app! Highly Recommend!
Hi Leraval, Thank you for your awesome feedback! 🌟 We’re so glad Tiana was able to guide you through the app when you were just getting started. It’s great to hear that her support made things easier for you. We're thrilled to have your recommendation, and we’re here anytime you need us! Best regards, The Air Reviews Team