All reviews

Rating Breakdown

  • 5
    97% (5,209 ratings)
  • 4
    3% (140 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2024

Very helpful support from Hana!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Thanks Hana for the support, Nice review app great widget great support?

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Thanks for Lydia and Maison's helpful service, solved my confuses.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Great customer service! Tiana has helped a lot when i first don't know anything about the app! Highly Recommend!

Store

Leraval

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leraval, Thank you for your awesome feedback! 🌟 We’re so glad Tiana was able to guide you through the app when you were just getting started. It’s great to hear that her support made things easier for you. We're thrilled to have your recommendation, and we’re here anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 23, 2024

sorunu kendi başıma çözemedim bana gerçekten çok yardımcı oldular iyiki kullanıyorum

Store

Suvi

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 23, 2024

Too many bugs in the app.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Nursing Focus Team, We sincerely apologize for the inconvenience you faced due to the bugs in the Air Product Reviews app. We understand how frustrating this experience must have been for you, and we take your feedback seriously. Our team has worked diligently to resolve these issues, and we're committed to ensuring a smooth and reliable experience for you moving forward. If there's anything specific you'd like us to address or if you need any further assistance, please don't hesitate to reach out. Thank you for giving us the opportunity to improve, and we look forward to providing you with the best possible service. Best regards, AirApps Support Team

5 / 5 Share

Aug. 23, 2024

"I had a wonderful experience using this app! It's incredibly user-friendly and offers a wide range of helpful features. What truly sets it apart is the outstanding customer care service. I had an issue and reached out for support, and Jasmine, one of their representatives, was exceptional. She was not only knowledgeable but also patient and went above and beyond to resolve my concern. I truly appreciate the level of care and attention I received. Highly recommend this app to anyone looking for reliable service and excellent support!"

Store

My Store

Using app

2 days

Developer Reply

Hi My Store, Thank you for the fantastic review! 😊 We’re delighted to hear that you found the app user-friendly and full of helpful features. Jasmine will be thrilled to know that her support made such a positive impact. We truly appreciate your recommendation and are here to help anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 23, 2024

Really grateful for Jasmine and Andrew support. They were great!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

thank you for the great service Mia from Avada 10/10

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I give 5 stars, my questions were not only answered quickly and friendly by Lydia, but also illustrated clearly with pictures and videos, thank you very much

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cysar-Fashion, Thank you for the 5 stars! ⭐ We’re so glad Lydia was able to help you out with clear illustrations and quick responses. Your satisfaction is our top priority, and we’re here whenever you need us! Thanks again, The Air Reviews Team

5 / 5 Share

Aug. 22, 2024

Great customer service from Avada! Prakash quickly resolved the issue of removing the sticky review button on my store page. He was friendly, efficient, and kept me updated throughout the process. Highly recommend their support!

Store

Nerilax

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nerilax, Thank you for the wonderful feedback! 😊 We’re glad to hear that Prakash was able to resolve the sticky review button issue quickly and efficiently. Your recommendation means a lot to us, and we’re here to help anytime you need it! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 22, 2024

Really synoptical with great features even on free plan. The support team is the best I've ever seen especially Jasmine and Andrew. All my complicated problems went up in smoke in minutes, thank you so much.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Really synoptical with great features even on free plan. The support team is the best I've ever seen especially Jasmine and Andrew. All my complicated problems went up in smoke in minutes, thank you so much. Gadget Realm Czechia 5 days using the app

5 / 5 Share

Aug. 22, 2024

thnq hana for support...thnq for this app

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

It was good, the customer support is always there to guide and help you with your concerns. I am thankful for Penelope because of her help in setting up my reviews.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

O atendimento é muito bom, o app é muito completo. O único problema é que não existe uma filtragem de avaliações por país.

Store

Liralis

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Their customer service, care and attention are excellent! Sorry, I can't use any other app with AIR!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi ReNao™, Thank you for the wonderful feedback! 🌟 We're thrilled to hear that our customer service has earned your loyalty. We’re here to support you anytime—thanks for choosing Air Reviews! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 22, 2024

I recently switched to this app, replacing the one I was using before. While most features were excellent, I noticed that the number of reviews displayed on the page didn’t match the actual number of reviews. I reached out through chat, expecting a long wait based on my past experiences with some customer service, but I received a response very very quickly. Lydia and Toby were incredibly helpful and kind. It was a great experience!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Hangukbox, Thank you for sharing your experience! 😊 We’re glad to hear that Lydia and Toby could assist you quickly and resolve the issue with the review count. It’s great to know that the switch to our app has been a positive one for you. We're here to help anytime you need us! Best regards, The Air Reviews Team

1 / 5 Share

Aug. 22, 2024

Junk software, arbitrary deduction of money

Using app

28 days

Total reviews

2

Average rating

1.0

Developer Reply

Dear 美肤套装坊 Store's Owner, Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them. Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible. If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed. Thank you for your time, and we look forward to your response. Best regards, AirApps Support Team

5 / 5 Share

Aug. 21, 2024

They helped me immediately and quickly. I would like to thank Mrs. Pamela for her interest.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Awesome, thank you

Using app

3 months

Total reviews

1

Average rating

5.0