All reviews

Rating Breakdown

  • 5
    97% (2,724 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,701)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

Super quick response and helped solve my issue in second. Thank you to Olivia for her great customer service. Would certainly recommend using this app.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Easy to install and easy to use.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Hana is the best customer service representative; I love her service. If some flaws could be fixed, I believe this app would be even more popular.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Hai "I was skeptical, but this purifier is a game-changer! My stuffy nose is gone, and the air feels genuinely cleaner. The 'auto' mode is brilliant, ramping up when cooking smells fill the kitchen. It's quiet on low, though noticeable on high. Love the modern look, too. Only downside: replacement filters aren't cheap, but worth it for the relief. Very very very impressed

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thank you Avery for efficiently solving my problem! I've never had support actually fix it for me themselves - usually they provide instructions. I am not computer savvy, so I was pleasantly surprised with this amazing service! Thank you :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thanks Audrey!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The app is great, Olivia helped me a lot, thank you very much. Please feel free to ask Olivia anything you want.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Super application ! Et le service client aussi, ultra rapide et compétent ! Je recommande vivement ! C'est super d'avoir une application aussi complète et surtout gratuite !!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Really good app with lots of feature much required for new brands. Also very quick and active support team. I highly recommend them!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Just installed the app and was able to easily make customizations to emails and review widgets. I also had a question about prior order reviews and was able to get in touch with Bill who helped me get the emails sent and walked me through how to complete that task in the future. Great service, thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great with helping troubleshoot and getting everything setup the way that works for your store

Store

Safely

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 9, 2025

Un très bon service , merci pour vos temps et vos aides.

Store

VEEMUNA

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The app is so helpful and simple, and their customer support is phenomenal, especially Abby

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Alyssa from Avada was amazing. Great Support, very useful info. Easy to work with. Very Impressed and I will be a customer for life.

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

nice app~ easy to operate. prompt and professional service to help you out when you get any problem with it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I’ve had a really smooth experience with this app. Special thanks to Avery for the fast and friendly support. Loved it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Olivia was really helpful and got my issue resolved very quickly. I found Avada's apps on the Shopify App store and have found them to be some of the best quality apps, and very affordable for new merchants, as well. Additionally, for more complex issues, the team is even able to connect in to your store to provide assistance

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 8, 2025

Excellent service! I had an issue with my product, and Avery handled it quickly and professionally. Truly impressed by the support – thank you for resolving my concern! Highly recommend this store!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Olivia’s support was excellent. Professional, patient, and proactive throughout the entire process.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Very convenient application, a lot of functionality. I was pleasantly surprised by the support, especially the manager Olivia, who helped solve all the problems very quickly and efficiently!

Using app

5 days

Total reviews

3

Average rating

5.0