All reviews

Rating Breakdown

  • 5
    94% (2,483 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,484)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2025

just started using it. Feels good. Customer service is really helpful, no worries there.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

really helpful and got my issue resolved quickly

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Excellent customer service, shout out for Riley and Andrews for always being with me through every request and their prompt response.

Using app

3 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

very helpful from the team, instant solution of all query

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Funciona muy bien y el equipo de atención al cliente responde rápido y soluciona dudas. Muy conforme

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

customer support was amazing

Store

Yessera

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Thank you so much Jasmine for your help . You are great !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Wonderful App Experience and Chat Agents are Super Supportive!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I've installed over 80 apps on my Shopify store so far, and this app has by far the easiest, best support of any app I've used. The app itself is easy to use with all the customization and integration one could want. Highly recommend.

Using app

9 days

Total reviews

11

Average rating

4.4

5 / 5 Share

Sept. 22, 2025

Very fast and responsive answers. The team give easy and fast answers which are easy to apply, and they also provide images which makes it more easier to understand and implement

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Great and quick support. Thank you Riley and your dev staff Williams

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Felicity helped me out with ease, helping getting my orders to sync again. Excellent customer service and an excellent program!

Using app

18 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Sept. 20, 2025

Very good app and customer support. Arthur was so kind and helpful. Thanks

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 20, 2025

Great app!!! Jasmine was quite helpful. Thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I highly recommend the app, it works very well, has many well thought out branding options and has excellent support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Good App and Good support I haven't had any problems and Julie from support was really helpful.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 19, 2025

Special thanks to Avery for the excellent support! This app is fully featured, completely free, and incredibly helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Jasmine and Mark were amazing! They were so kind and patient, and really took the time to guide me step by step. Both of them made everything so much easier for me and I felt really supported throughout the process. Thank you so much for the great help!

Store

ROOT

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Excellent App for Collecting Reviews! Review: This app has made managing and collecting customer reviews so easy. It’s user-friendly, reliable, and looks great on my store. I’ve already seen more engagement from my customers since installing it. Highly recommended for any Shopify store owner!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Thanks to Avery, I was able to solve all the problems quickly while setting up this app. You were very patient, kind, and, most importantly, helpful with what I wanted to do."

Using app

About 1 hour

Total reviews

1

Average rating

5.0