All reviews

Rating Breakdown

  • 5
    96% (2,724 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,701)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

I don’t usually take time to write reviews, but my experience with this support team especially Abby truly deserves it. From the moment I reached out, Abby treated my concerns with a level of patience, empathy, and sincerity that is very rare to find in customer support today. She didn’t just provide answers; she offered clarity, comfort, and genuine guidance. It felt like talking to someone who actually cared about my experience, not just someone doing a job. What impressed me most was how effortless Abby made everything feel. Even complicated steps were explained in a simple, friendly tone that immediately eased my stress. Abby went above and beyond, checking in to ensure everything worked perfectly and that I was satisfied. That level of dedication is something you don’t forget easily. I left the conversation feeling not just helped but valued. If every support system had someone like Abby, the world of customer service would be a much better place. Thank you for the outstanding assistance, Abby. Your kindness and professionalism truly left a mark.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Nice app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thanks to Felicity for their help. The function is simple yet practical, and most importantly, it's free. Fantastic!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Outstanding support! Felicity was fast, kind, and extremely helpful. Couldn’t ask for better service.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Support was super helpful and easy! Hana fixed my issue really quickly and easily.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Riley mi è stata utilissima, non solo ha risposto alla mia domanda ma mi ha offerto anche dell'aiuto in più che mi è stato utilissimo

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Ottima app. Supporto clienti eccellente. Ho ricevuto assistenza da Iris e Ryan, sono stati cordiali, preparati e velocissimi.

Store

Bling

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Great App! Iris from customer support was incredibly helpful! She assisted me quickly and clearly with the app embedding and remained friendly and patient throughout the whole process. Thanks to her support, the issue was resolved in no time. Thank you for the excellent service!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

I had an excellent experience! Iris was incredibly kind, patient, and professional throughout the entire process. She helped me with everything I needed and make the whole process smoother and stress-free. Truly appreciate her support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great customer service. The app works well.

Store

Towlo

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Thanks jennie, it was very helpful chatting with you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Exceptional Support from Felicity & Ryan! The Air Product Review app has been an absolute game-changer for my business. Not only is the app seamless and easy to use, but the customer service is truly unmatched. I needed help improving the general appearance of my page, especially when adding the reviews carousel to my website (www.sneakerdecorum.com) and Felicity and Ryan stepped in with quick, efficient, and incredibly thoughtful support. We even collaborated directly through Shopify, where I granted them access as an Online Store Editor. They handled everything with professionalism and genuine care for my brand’s look and feel. Felicity’s communication, in particular, was exceptional, clear, timely, and extremely supportive throughout the entire process. Their patience, clarity, and dedication made the experience smooth and stress-free. I’m truly grateful for their outstanding assistance. Highly recommend this app and their exceptional team! 5 stars all the way

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Riley went above and beyond in helping me. Even though my response was delayed due to my keyboard issues, Riley still stuck by and helped me while she was working late. Thank you Riley!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 30, 2025

Using app

About 18 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 29, 2025

The customer support is top notch. Abby was absolutely wonderful to work with. She made it easy to make sure everything was working as it should. The app is easy to move through. Thanks so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 29, 2025

Store

BMB

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Thank you so much!

Using app

39 minutes

Total reviews

10

Average rating

2.7

5 / 5 Share

Nov. 29, 2025

JUSTE PARFAIT. j'adore, rapide, efficace, comprend vite la problématique et propose des solutions. j'aime beaucoup. c'est d'une UTILITÉ CAPITALE. merci Jennie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Iris helped me with issues i had and she was quick, precise and got the job done i now have my reviews up..

Using app

42 minutes

Total reviews

1

Average rating

5.0