All reviews

Rating Breakdown

  • 5
    94% (2,484 ratings)
  • 4
    3% (77 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

I’ve been using Avada for a few months now, and I’m thoroughly impressed — especially by their support team. Whenever I’ve run into questions or small issues, their responses are fast, clear, and very helpful. They don’t provide generic solutions, but take the time to understand the specifics of my store and tailor their advice accordingly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

best app..best suuporting customer care ...will recommend...there team member jasmine is really a helpful guide..thanks jasmine

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Great App, Amazing Support!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Un grand merci pour l'aide de Hana, très réactive :)

Store

Yedra

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 14, 2025

"I’ve been using the Air Product Review app for a while but its worse than any app when you want to post review

Store

Rivolto

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rivolto, Thank you for taking the time to share your feedback. We’re really sorry to hear about your recent experience when posting reviews, and we understand how frustrating that can be. Our team has already reached out to you via email to better understand the issue and provide direct support. We’d truly appreciate the opportunity to work with you and resolve this properly. Your feedback is very important to us, and it helps us continue improving the app. Please feel free to reply to our email so we can assist you further. Best regards, The Air Reviews Team

5 / 5 Share

Sept. 12, 2025

Suporte ótimo

Store

Alumia

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Tive um problema pontual e fui muito bem atendido pelo time de suporte. Eles me atenderam de forma cordial e muito rápida. Gostaria de agradecer em especial a Felicity que me atendeu muito bem. Parabéns pela agilidade e profissionalismo!

Store

Garbano

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Store

Wear-IT

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Assistenza molto valida! Jasmine, Bill, Felicity e il team tecnico mi hanno aiutata a risolvere i miei dubbi su come usare alcuni funzioni dell'app ed è sono stati molto gentili e pazienti! Grazie!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

There was a problem with review carousel optimization. It was not working compatible with the theme, but with the help of Felicity, the problem was solved in a very short time. Thank you for your help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Jade and the tech team spent over 2 hours helping me set up the review app on my store. It was made difficult by my store running on an older theme, so it required theme code editing. The level of service was amazing, definitely going above and beyond what I expected. The review app looks sleek and modern and it's amazing this app is free! The features and customisation are much better than I've experienced in other review apps, so looking forward to using it more. Thank you, Jade and the team for all your help.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Amazing support!

Using app

12 days

Total reviews

94

Average rating

4.9

5 / 5 Share

Sept. 9, 2025

The user experience is fantastic. They are also helpful with any kind of support. Thank you, Alice and Andrew.

Store

Veela

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Great customer service from Felicity! I'm already on my way to getting the app integrated and showing customer reviews from other platforms on our store page.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Set up was easy, quick and simple. Had a little trouble setting up request emails to send to old orders but with the help of Iris from the support chat, my store is up and running at full speed. Thanks again for the help and I would definitely recommend this app for anyone needing/wanting to have a review app on their site.

Store

given

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Support is great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Does exactly what we want it to do and the support team have been incredibly responsive and handled everything we needed!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Amazing support, so quick to answer. Love the app so far

Using app

About 21 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 7, 2025

This app is super easy to use and works perfectly for collecting and showing customer reviews. I was able to import and manage reviews for my products quickly, and the customization options make the review section look professional and trustworthy on my store. It definitely helps build social proof and gives my customers more confidence to buy. Highly recommend this app to any Shopify store owner looking to grow their brand.

Using app

6 months

Total reviews

1

Average rating

5.0