All reviews

Rating Breakdown

  • 5
    96% (2,285 ratings)
  • 4
    3% (74 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 96% (2,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2025

Amazing experience with this team. I've been able to get so much help from the team (even though this app is very intuitive). Love this app! PS: Thank you April, you're amazing Max

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Jasmine, April, Sonny, Hana and Audrey have all been so helpful with my requests and are always on hand to help. Would 100% recommend!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Super hilfreich und sehr freundlich!

Store

Eudana

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Absolut tolle App - der Support ist wirklich erstklassik!! Vor allem Jasmin und Maison waren nicht nur freundlich, sondern auch kompetent und superschnell! Alle Daumen nach oben! Weiter so!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 22, 2025

I recently started using the Air Product Reviews App & UGC, and I’m thoroughly impressed! The app is a game-changer for collecting and managing customer reviews, but what truly stands out is their dedicated support team. Whenever I had questions—whether about setup, customization, or optimizing UGC (User-Generated Content)—their team responded quickly and in detail. They didn’t just provide generic answers; they took the time to understand my needs and offered tailored solutions. The app itself is user-friendly and feature-rich, making it easy to gather authentic reviews, showcase customer feedback, and boost credibility. The UGC tools are especially powerful for social proof, helping to increase trust and conversions. If you’re looking for a reliable reviews app with outstanding customer service, Air Product Reviews is a top choice. 5/5 stars—highly recommended!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2025

Brilliant App so far. As a small business I love that it still has all the features I need on the free plan. Super fast and friendly customer service on live chat when I needed help. Hana was amazing and very helpful :) Thank you

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

great app ,easy to use, good customer support

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

功能很强大

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2025

The team at Avada have once again built a wonderful app, and provided incredible customer support. Shout out to Elle, Jade, Sonny and Charles who have all assisted us with importing reviews, setting up the app and promptly resolving issues we had. Highly recommend as always!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2025

super quick response and very helpful! would recommend :)

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2025

I’m thoroughly impressed with Avada! the app is intuitive and delivers exactly as promised, but what truly stood out was the outstanding support from Hana. she responded promptly, resolved my issue with patience, and went above and beyond to ensure I had everything I needed. For anyone looking for reliable apps, this is a must-try, the team’s dedication to customer satisfaction is evident, thank you, Hana, for making my experience exceptional!

Store

hatrov

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

Nice app and nice support. Hana was good with the support; she helped me set up

Store

Corvids

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Truly one of the best support experiences I’ve ever had — and the app is fantastic too! ️ I was honestly feeling really confused and overwhelmed trying to figure out how to set up product reviews and UGC on my store. So many features, so many settings — I wasn’t sure where to even start . But then I reached out through the chat on the Air Product Reviews App, and that’s when everything changed. Sonny jumped into the chat and immediately made me feel heard and understood . He walked me through every step, answered all my (many!) questions with patience, and never rushed me. It honestly felt like chatting with a friend who actually knew what they were doing . Thanks to Sonny’s guidance, I now have gorgeous customer reviews and user-generated content showing on my store — it looks so professional and helps build real trust with my visitors . I can’t thank the team enough for creating such an intuitive, powerful app — but even more importantly, for backing it up with human support that truly cares. To anyone struggling or confused: just open that chat. There i got Sonny who have complete knowledge about this app Thank you again!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Very happy with the service. Allen stayed with me and ensured I was all set up for my shop. Thanks again for a great support.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

This is my first time using this app, and there are many things I don't understand. Thank you very much Allen for giving us a lot of help and helping me set up step by step. Now I have learned how to set up this app. Thank you very much!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2025

Jasmine was very helpful and this is the best reviews app on Shopify.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2025

素晴らしいアプリです。以前は有料プランがあったようですが、最近の変更ですべて無料になったようです。最初のセッティングで戸惑いましたがJasmine のチャットサポートがとても早くて親切でした。

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2025

Tried other apps already. Settle Here, Must have app for Product Review. Good free plan and paid plan if need. Good support and very flexible

Store

4Me1

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

May 17, 2025

Great customer service, Sonny helps a lot to set up app . Strongly recommending!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Works very well and great customer support (thanks Jasmine)!

Store

rectify

Using app

About 1 month

Total reviews

2

Average rating

3.5