Air Product Reviews App & UGC
Build trust w/ unlimited product reviews, photos, testimonials
Rating
4.9
feedback
2,641
chart
#525
All reviews
Review RSS Feed
Aug. 16, 2025
I installed the Air Product reviews app but there was some changes i have to do it and my customer support agents Alicia, Audrey and Doris and William help me and did what i want, they are too good! Thank you so much!
Aug. 16, 2025
Amazing support team! Hana and Heni were super quick to respond and very helpful in solving my issue. They made the whole process smooth and easy. Really appreciate the fast and friendly support, thank you!
Aug. 16, 2025
This is a really good app. It's very easy to use. You can import reviews and invite customer reviews, and the reviews can display pictures, which is very helpful for sales. The customer service staff was very quick to answer any questions I had, especially "Hana," who handled the issue professionally and with a great attitude.
Aug. 15, 2025
Felicity worked with me tirelessly until my issue was resolved. She was patient and got my app working in less than 24 hours! Highly recommend her and this app!
Aug. 14, 2025
great customer support will code anything related to the app for you really quickly
Aug. 13, 2025
This app is very amazing! And another amazing thing is the customer support by Iris, she is a genius! She even did my work, as we thought I didn’t have the option to select 100 members at a time to send review emails. Then, after sending the emails, she told me she noticed there is the option, I was just on a different page. She is a very nice person. Thank you so much, Iris. You’re amazing! The other day I got nice support from Audrey, she is a genius, nice, and amazing too! Thank you so much, Audrey! Air Apps is very lucky they have team members like them. Thank you so much once again, Iris, for doing my work! <3 I wish you both, your families and friends, all your team members and their families and friends always beautiful moments! <3 Mirza Website Designer at PB The Goat Merch
Aug. 12, 2025
I had an issue and reached out to support, Iris was absolutely amazing. She listened to my problem, understood exactly what I needed, and guided me step by step until everything was fixed. Really patient, friendly, and professional. Thank you, Iris, you made the whole process so easy!
Aug. 12, 2025
I had an amazing experience with the app and the support team! Special thanks to Felicity, who went above and beyond to help me. She was quick, friendly, and made everything so easy. Highly recommended!
Aug. 11, 2025
Nous n'aimons pas laisser un mauvais avis, mais cette app nous a causé trop de problèmes. Nous avons passé plusieurs mois à contacter le support à cause de tous les bugs, les problèmes et les blocages. Cette application n'est pas fiable et ils ne testent pas leurs fonctionnalités avant de les lancer. Résultat, ça a créé énormément de problèmes sur notre site. Si vous voulez de la stabilité et de la fiabilité, fuyez !
Bonjour, Nous sommes vraiment désolés d’apprendre que vous avez rencontré une expérience frustrante avec notre application. Nous vous présentons nos sincères excuses pour les bugs et les plantages que vous avez rencontrés ainsi que pour les désagréments causés à votre site. Bien que nous testions les fonctionnalités avant leur lancement, il est clair que dans votre cas, nous n’avons pas été à la hauteur, et nous en assumons l’entière responsabilité. Notre équipe travaille à améliorer la stabilité et la fiabilité, et nous vous avons déjà contacté par e-mail pour faire le point sur les problèmes que vous avez mentionnés. Nous respectons pleinement votre décision et espérons sincèrement que vous envisagerez de réessayer notre application à l’avenir, une fois les améliorations mises en place. Merci d’avoir partagé vos commentaires — ils nous aident à nous améliorer. — L’équipe support Avada
Aug. 11, 2025
Fast Responsive Customer Service, aesthetically more pleasing than other Free options, Might Glitch from time to time but Support should be able to fix it.
Aug. 11, 2025
Felicity was able to help me quickly and gave me great information and links to help me as well. Thanks!
Aug. 11, 2025
Love the design and how practical it is. A must-have Shopify item! Also thank you for Hana's help!
Aug. 8, 2025
I’ve been using the Air Product Reviews app and it has been working great for my store. Recently, I needed help with a change, so I reached out to their support team. Felicity assisted me, and she was absolutely wonderful very responsive, friendly, and quick to resolve my issue. I truly appreciate the level of support and professionalism. Highly recommended for anyone looking for a reliable reviews app with amazing customer service!