All reviews

Rating Breakdown

  • 5
    94% (2,489 ratings)
  • 4
    3% (78 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,491)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2025

Exceptional customer support! They responded quickly, were incredibly friendly, and resolved my problem efficiently. Thank you Sonny!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2025

Excelente, entre lo que más busco en las apps es el servicio de apoyo y definitivamente esta app lo tiene excelente. Me solucionaron súper rápido algo que no entendía del funcionamiento

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2025

It was really quick and solved my issue . Thank you Hana for helping.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

We have been using the app, the team is helpful and provided the quick tech support and sonny helped us to resolve the issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

The support is amazing! We had some questions about the setup so we used the chat to ask, and they were incredibly quick to respond and resolve the issue. We highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Excellent product. Love the side bar reviews option. Great support from Hana and the team to get any issues solved.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2025

Abby was a great help in setting this up. This app is probaly the best on I have used on the Shopify platform. Highly recommended and the support is fantastic.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2025

Servicio rápido y completo

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2025

Jasmine and Raymond were very helpful. I was impressed at how the chat exchange interaction answered my questions. They were ready and kew what to do. Thank you all for the help. I am very happy with your service.

Using app

15 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 22, 2025

Abby is a saviour, she helped me out instantly without any delays and also waited for me to check whether my problem is solved or not. She is polite, humble and a Professional in her work. Thanks abby you are great.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 21, 2025

I had such a great experience working with Audrey and Anivia from the Air Product Reviews team. I had a few specific requests, including replacing the default star rating with Air’s star rating widget in a custom section of my theme, and asking if it was possible to make the star rating auto-scroll to the review section when clicked. They responded quickly, kindly, and clearly understood exactly what I needed. Not only did they provide clear instructions, but they also went the extra mile to ensure everything worked smoothly on my site. It’s rare to find support that’s both technically skilled and genuinely friendly — but Audrey and Anivia were just that. Their support made the integration process feel so easy and stress-free. Thank you both so much for your help! I highly recommend Air Product Reviews, especially because of the amazing support team behind it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Customer service always responds and has solutions for everything, especially Jade.

Using app

3 days

Total reviews

9

Average rating

3.9

1 / 5 Share

March 20, 2025

무료 요금제가 없으며, 한국어지원도 되지 않습니다.

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

안녕하세요, Day Ruutin Skincare Cosmetics 스토어 운영자님, Update 21/3: Air Product Reviews에서 이제 한국어를 지원하게 되었습니다. 업데이트된 언어 옵션을 여기에서 확인하실 수 있습니다: https://prnt.sc/cc11mrMiyScW Air Product Reviews를 다시 고려해 주시길 바랍니다. 온보딩 단계를 건너뛴 후, 플랜 선택 화면에서 무료 플랜을 선택 하실 수 있습니다: https://prnt.sc/sc651OxYsiEy 앱을 다시 설치하실 계획이 있으시거나 추가 도움이 필요하시면 언제든 편하게 문의해 주세요. 지원해 드리겠습니다. AirApps 지원팀의 Liz입니다. Air Product Reviews에 대한 리뷰를 남겨주셔서 진심으로 감사드립니다! 고객님의 소중한 피드백 덕분에 저희는 앱을 더욱 발전시키고 개선할 수 있습니다. 고객님의 의견을 충분히 이해하며, 좋은 소식을 전해드립니다! 곧 한국어 지원이 추가됩니다! 고객님의 요청을 듣고, 현재 저희 팀이 한국어 지원을 위해 작업 중입니다. 곧 더 원활한 경험을 제공해 드릴 수 있을 거예요! 무료 플랜도 제공됩니다! 혹시 설정 과정에서 찾기 어려우셨다면 정말 죄송합니다. 고객님께서 쉽게 접근할 수 있도록 직접 가이드를 제공해 드릴 수 있습니다. 저희는 고객님께서 Air Product Reviews를 다시 한번 사용해 보시길 진심으로 바랍니다! 스토어에 맞게 완벽하게 설정하실 수 있도록 최선을 다해 도와드리겠습니다. 앱을 다시 설치해 보실 의향이 있으신가요? 언제든 편하게 말씀해 주세요! Best regards, Liz

5 / 5 Share

March 18, 2025

They are the best.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

Very happy with the app and its features. There are a good number of widgets to choose from to show the reviews in different formats. The customizability and integration with different themes is very good as well. The support is also amazing. They respond very fast and are helpful with all inquiries. Alyssa in particular was very helpful with my request of resizing one of the widgets. She passed it through their technical team and I had the changes done in the same day.

Store

Modema

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

Perfect App and easy to use! Prakash was of great assistance in helping me set it up and import initial reviews for my store.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

Amazing app and customer service. Hana has been nothing but a sweetheart throughout the whole process, and was able to help me with all my requests. Satisfied is an understatement.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

I had an amazing experience with Abby’s customer service! From the moment I reached out, she was incredibly helpful, patient, and professional. She took the time to understand my concerns and provided clear, thoughtful solutions. What stood out the most was her friendly attitude and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find such a dedicated and customer-focused representative, and Abby truly exceeded my expectations. I highly recommend reaching out to her if you ever need assistance—she’s a true asset to the team! Thank you, Abby, for making my experience so smooth and stress-free!

Store

Flikan

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

There's many review apps on the app store, and believe me I have tried them all... some lack features, some lack poor design & some lack the control over how to request reviews (eg. via Klaviyo etc). I moved to Air Product reviews yesterday, and in the process of getting my site all updated - support are on hand to assist, although a little slow at times they seem to be there 24/7 which is great. This app for me ticks almost all boxes, and i'm very happy I found it. :)

Using app

About 15 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 12, 2025

Hana was absolutely amazing! She went above and beyond to help me, answering all my questions with patience and expertise. Her support made the entire process so much easier, and I truly appreciate her kindness and professionalism. If you ever need assistance, Hana is the best! Highly recommend!

Using app

About 14 hours

Total reviews

7

Average rating

5.0