All reviews

Rating Breakdown

  • 5
    96% (2,289 ratings)
  • 4
    3% (74 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 96% (2,298)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2024

Alicia was amazing helping me to get started, thank you

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

App is great. We had a slight issue with the review stars showing up when we updated our theme but Audrey and Toby got them put back for us in no time!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi AO Coolers, Thank you for your feedback! 😊 We’re glad to hear you’re enjoying the app and that Audrey and Toby were able to quickly resolve the issue with your review stars after the theme update. If you ever need further assistance, we’re always here to help! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 4, 2024

Hana was very helpful and sped up the process

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Although I have not tried this application in terms of ease of use, I would like to evaluate one of the employees of the help center in providing the service, and her name is here because she is very cooperative and quick in resolving problems, and is very polite and kind in dealing, so I feel that it is a beautiful start with this application, as long as the help center communicates with customers in a nice way and they are quick to solve the problem, thank you

Using app

20 days

Total reviews

15

Average rating

4.7

Developer Reply

Hi Bellezzawow, Thank you for your thoughtful feedback! 😊 We’re delighted to hear that your experience with our help center has been positive and that our team was quick, polite, and cooperative in resolving your concerns. It’s wonderful to know this has given you a great start with the app. If you need anything else, we’re here for you! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 3, 2024

Really helpful team!Thanks

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Recomendo muito o aplicativo! Precisei de ajuda do suporte deles e o Sonny me ajudou muito e foi muito educado durante todo o atendimento. Abby também me ajudou muito e foi muito solícita. Recomendo a todos!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

I was facing some issues here and reached out to support. One of their team members, Abby, guided me very well and resolved my issue. I'm very grateful for her help.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

These guys make a great app. The UI is easy and the widgets all look really nice. And their support is fast. I recommend this app!

Using app

About 2 months

Total reviews

22

Average rating

4.8

Developer Reply

Hi Spy Monkey Surveillance, Thank you for your kind words! 😊 We’re thrilled to hear you’re enjoying the app’s easy UI and attractive widgets. It’s great to know our support team has been helpful and responsive. Your recommendation means a lot to us—thank you! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 29, 2024

we were confused how to set this up.but Mr.Damian was very helpful, allowing us to set it up in ten minutes

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Support was very responsive and extremely helpful in resolving my issue.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Damian and Anivia provide excellent customer service

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Their support is very good. I want to mention a name "Damian" specially. He helped me a lot.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Hana is the best. Helped me in aproximately 2 seconds

Store

Miximo

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

5 stars just because of Avada's excellent customer support, even though I am a free user. Really appreciate Charles and Toby's kind and fast service. Subscribe immediately.

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Exound® Pro Audio, Thank you for the 5 stars! 🌟 We’re so glad Charles and Toby could provide fast and kind support to help you out. It’s great to hear you’re enjoying the app—even on the free plan! If you need anything else, we’re always here for you. Best regards, The Air Reviews Team

5 / 5 Share

Oct. 25, 2024

I was installing the App for my store and ran into problem Audrey was god sent. She resolved the problem in matters of minutes. It helped me to get reviews from a satisfied customer promptly

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Drip SquadX, Thank you for sharing your experience! 🌟 It's fantastic to hear that Audrey was able to swoop in and resolve your installation issue so quickly. Getting those customer reviews flowing smoothly is crucial, and I'm glad she could help you get there! We're here to provide that same swift support anytime you need it! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 25, 2024

Great app and amazing customers service. Hana did a wonderful job with what i asked and quickly took action.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ofertus.ro, Thank you for your great feedback! 😊 We’re so glad to hear you’re enjoying the app and that Hana was able to assist you promptly and effectively. Your support means a lot to us—feel free to reach out anytime you need help! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 25, 2024

Excellent support to help getting the app setup. Quick and easy. Still to explore the full capabilities but really looking forward to seeing how this will help drive sales for my store. The quality of support fills me with confidence!

Store

SLBMoto

Using app

About 13 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi SLBMoto, Thank you for your great feedback! 😊 We’re glad to hear the setup process was quick and easy, and we’re excited for you to explore the app’s full capabilities. It’s wonderful to know our support team has filled you with confidence. If you need any help along the way, we’re always here for you! Best regards, The Air Reviews Team

5 / 5 Share

Oct. 25, 2024

support is very much appreciated.

Store

Rubz

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I have to say, this tool is a game-changer for managing customer feedback and reviews. The interface is super intuitive, making it effortless to set up and customize review sections on product pages. Plus, customer support is amazing—you can ask them anything, and they’ll help you find the right solution! A special shoutout to Mr. Sonny for all the support. I couldn’t have done it without you! Truly appreciate it, and sending my best!

Store

My Store

Using app

About 3 hours

5 / 5 Share

Oct. 24, 2024

GREAT APP AND GREAT CUSTOMER SERVICE.

Using app

About 8 hours

Total reviews

4

Average rating

5.0