All reviews

Rating Breakdown

  • 5
    94% (2,490 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,493)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 4, 2024

At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it

Using app

About 15 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2024

とても親切でした。 設定はすぐに完了しました。ありがとうございました。

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great support - always responsive

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great support and service from Hana who provided me with clear instructions and helped with some issues I had with my store. Thankyou Hana!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diamond Canvas, Thank you for the lovely feedback! 🌟 I'll make sure to pass your appreciation along to Hana – she'll be delighted to know that her guidance helped resolve your store issues effectively. We're always here to provide the same level of clear, helpful support whenever you need it! Best regards, The Air Reviews Team

5 / 5 Share

Dec. 2, 2024

Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

abby is the best thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Le service client est trés supportif et trés trés réactif. Je remercie Hana pour tout le support qu'elle nous a donné.

Store

Zerazi

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Unbelievably easy to install! Customer support (Tracy and Abby) were wonderful in helping to set up the functionality in our store. I'm still yet to experience the full functionality, but from what I see so far in comparison to other review apps we've used, this seems to be exactly what we need. Clean interface as well. I'd absolutely recommend this app!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.

Store

Zenned

Using app

About 23 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 29, 2024

A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 29, 2024

The support team is excellent. Thank you so much, Audrey and Anivia! JM

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Can't believe this is free. Amazing support and really good features

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi premiumart, Thanks for the awesome feedback! 😊 We love that we've exceeded your expectations with our free plan features. Your enthusiasm really makes our day! We're here to keep delivering that "amazing support" whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 26, 2024

Amazing app, Good customer support

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This app is really good and the support provided by Hana is really top notch.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Hana is perfect!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Air and Aveda products have been amazing for my store. I appreciate you so much! The customer service is excellent!

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Fast and friendly support thanks to Abby

Store

sumbee

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Jasmine and William were super helpful today. I had a question about colors/fonts and expected to get code to enter or worse-- the runaround. Instead, they quickly jumped to action and fixed my issue within minutes. This is the best service I have received for a Shopify App. Thank you Jasmine and William for taking care of my problem today.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jacob Hill Leather, Thank you for sharing your experience! 😊 We’re so glad Jasmine and William provided such quick and effective support to address your color and font adjustments. It’s wonderful to hear they exceeded your expectations and made the process hassle-free. We’re always here if you need anything else—thank you for your kind words! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 22, 2024

Je remercie toute l’équipe qui m’a vraiment aidé, spécialement william et Hana qui m’ont communiqué à chaque moment les étapes.

Using app

3 days

Total reviews

1

Average rating

5.0