Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,374
chart
#458
All reviews
July 30, 2024
This app offers some great features even in the free plan. I recently had an issue with the Air Product Review App, and I must say, their support team was exceptional. They identified the problem quickly and resolved it within 24 hours. Thanks to Kevin and William, my issue was fixed seamlessly. I highly recommend the Air Product Review App for its excellent support and efficient problem-solving.
Hi Verostyle, Thank you for your positive feedback! We're really glad to hear you're enjoying the features in our free plan. We're sorry you encountered an issue, but it's great to know our support team was able to help you out quickly. Kevin and William will be pleased to hear their assistance was so appreciated. We always aim to resolve problems efficiently, so it's rewarding to know we met that goal for you. Your recommendation means a lot to us. We're committed to providing both a great product and excellent support to all our users. Thanks for choosing Air Reviews. Remember, we're here if you need any help in the future! Best regards, The Air Reviews Team
July 29, 2024
Had a wonderful experience working with Tiana to troubleshoot importing reviews from my Amazon page. It's best to download the chrome extension for your media to transfer over. Overall this app is perfect for small businesses starting up. They have lots of customizable widgets that you can add to your product page and other pages as additional incentive for customers to buy your product. It seamlessly integrates with your theme settings and looks very clean. I would love to see the carousel implement a setting to only show the reviews with media so that I can showcase my customer's images.
Hi Petgrove, We're so glad to hear about your positive experience working with Tiana! It's great that she was able to help you troubleshoot importing reviews from Amazon. Thanks for the tip about the Chrome extension - that's really helpful for other users who might be looking to transfer media. We're pleased that you find our app perfect for small businesses. It's wonderful to hear that our customizable widgets are adding value to your product pages and helping incentivize purchases. Your feedback about the carousel feature is fantastic. We're always looking for ways to improve, and the idea of showcasing only reviews with media is definitely worth considering. We'll pass this suggestion along to our development team. Thank you for choosing Air Reviews and for taking the time to share your thoughts. We're here if you need anything else! Best regards, The Air Reviews Team
July 27, 2024
Gracias a Kevin y a una compañera Nguyen Ngoc Vân Khanh que me han ayudado a configurar al aplicacion en mi tienda online. Muy amables
July 25, 2024
The app is great and great support. air product reviews is very simple and easy to use and help you get good reviews. Special thanks to Tiana
Hi VibeChoice, Thanks for the awesome feedback! We're delighted you're finding our product reviews app so helpful. It's great to hear you find Air Reviews simple and easy to use. That's exactly what we aim for - helping you collect and showcase those good reviews without any hassle. Tiana will be thrilled to know her support made a difference. We're always here to help you make the most of your UGC and ratings. Thanks for being a valued user of Air Reviews for the past 8 months! Best, The Air Reviews Team
July 23, 2024
Hana was helpful and got what I asked done quickly <3. In fact, the team Avada is awesome, I am using other apps from them as well and their customer service is top of the game. Highly recommend.
Hi Enviro Flex Pack, Thank you for your wonderful feedback! We're thrilled to hear that Hana provided quick and helpful assistance. We're glad you're enjoying not just Air Reviews, but other Avada apps as well. It's fantastic to know our customer service is meeting your expectations across the board. Your recommendation means a lot to us. We'll continue working hard to maintain the high standard of service you've experienced. Thanks for being a valued customer of Air Reviews and Avada! Best regards, The Air Reviews Team
July 23, 2024
For a free app you get a lot of good options for customizations and fits into the website well. It looks good and works well, but there were a few glitches that came with it. But the support was very good, I talked to Pamela from IT and Nikita the technician was able to fix all my issues very quickly. Great support team with a solid app structure and good customization.
Hi Happy Lad, Thank you for your detailed feedback! We're pleased to hear you're enjoying our app's customization options and overall integration. We appreciate you mentioning the glitches you encountered. Our team is always working to improve the app's performance. It's great to know that Pamela and Nikita were able to quickly resolve your issues. We're proud of our support team's dedication. Thanks for choosing Air Reviews. We're committed to continually enhancing your experience. Best regards, The Air Reviews Team
July 23, 2024
5 star to this app because the feature is what I have wanted. Thank you Audrey whom assist and help me on my issue. good job.
Hi Narae, Thanks for the 5-star review! We're delighted our app has the features you were looking for. It's great to hear Audrey was able to help you resolve your issue. We always aim to provide top-notch support for our product reviews app. We appreciate you choosing Air Reviews to manage your ratings and UGC. We're here to help you make the most of your customer feedback! Best, The Air Reviews Team
July 21, 2024
I needed to ask something in your application. Your customer representative named "Hana" was helpful and helped me solve the problem in almost 1 minute. Thank you very much.
Hi Adalonia, Thanks for your feedback! We're glad you've had a great start with our review app. It's fantastic that Hana was able to solve your problem so quickly. We always aim to provide speedy support for all your product review needs. Even though you've only been using Air Reviews for about 2 hours, we're thrilled we could help you out right away. We hope this sets the tone for a smooth experience as you collect and showcase your ratings. We're here if you need any more help getting set up with your UGC and reviews! Best, The Air Reviews Team
Dec. 13, 2024
Avada Air Reviews is an excellent app with user-friendly features that make collecting and displaying customer reviews effortless. The support team is outstanding—especially Sonny, who responds quickly and demonstrates a clear understanding of user needs. Their prompt and efficient assistance ensures a smooth experience, whether you're new to the app or need advanced support. Highly recommended for anyone looking to boost credibility and trust for their store!
Hi Premier Traders, Thanks for the fantastic feedback! We're thrilled to hear Air Reviews has been a game-changer for your feedback management. It's great that you're finding the app user-friendly. We work hard to make collecting and analyzing product reviews as simple as possible. Hana will be delighted to know her support made such a positive impact. We're always here to help you make the most of your ratings and UGC. We really appreciate your recommendation. Thanks for choosing Air Reviews to boost your store's social proof! Best, The Air Reviews Team
July 19, 2024
Muy útil, el servicio al cliente es demasiado rápido y te ayudan mucho con lo que necesites, a mi me ayudó Tiana, muy amable.
July 19, 2024
Thank you really much to Audrey and William they were really nice cause i had a lot to ask them and they helped me for everything, thanks to them !!