Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,374
chart
#458
All reviews
July 18, 2024
Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!
July 18, 2024
Hana has been such an amazing help with setting up my reviews and email and sms. I have no idea what im doing with these add ons, so it is very comforting to have someone like Hana who is kind and very helpful! Thank you so much Hana, for all your help tonight!! you are highly appreciated and I will be telling my friend business owners about this app and how amazing the customer service is and fast responses!! ~Frankie
Hi Frankie, Wow, thanks for the fantastic feedback! We're thrilled to hear about your great experience with our app and support team. It's wonderful that Hana was able to help you set up your reviews, email, and SMS so effectively. We understand these add-ons can be tricky, so we're glad Hana's kindness and helpfulness made you feel comfortable. We really appreciate your willingness to recommend our app to other business owners. Word-of-mouth from satisfied users like you means a lot to us. Even though you've only been using Air Reviews for 2 days, we're excited that you're already having such a positive experience with our product reviews features and customer service. Thanks for choosing our app, Frankie! We're here if you need any more help as you continue to explore Air Reviews. Best, The Air Reviews Team
July 17, 2024
Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William
Hi myguy, Thanks for the awesome feedback! We're glad you're enjoying our product reviews app. It's great to hear we could quickly fix the issue with your review box title size. We know how important it is to have your UGC displayed just right. Tiana and William will be thrilled to know their support made a difference. We're always here to help you make the most of your ratings and reviews. Thanks for being a valued user of Air Reviews for 9 months now! Best, The Air Reviews Team
July 17, 2024
The team had been very responsive. Kevin had been really nice and provided the required solution instantly.
Hi IndieJhola, Thanks for the great feedback! We're happy to hear our team has been so responsive. It's fantastic that Kevin was able to provide you with a quick solution. We always aim to solve issues promptly when it comes to managing your product reviews. We really appreciate your loyalty over the past 10 months. It's users like you who help us keep improving our review app. Thanks for sticking with Air Reviews for your ratings and UGC needs! Best, The Air Reviews Team
July 13, 2024
Fantastic App and Amazing Support! This app has been a game-changer for my store! It’s super easy to use and packed with features that have really improved my site. What really impressed me was the support from Charles and Maison. They were quick to respond, super friendly, and went above and beyond to help me customize the app for my needs. Highly recommend this app and the awesome team behind it. Thanks for the great work!
Hi DENMARY, Wow, thanks for the fantastic feedback! We're thrilled to hear Air Reviews has been a game-changer for your store. It's great that you're finding the app easy to use and packed with helpful features for your product reviews. We're especially glad that Charles and Maison provided such impressive support. Their quick, friendly help is exactly what we aim for. We're excited you're seeing improvements to your site. We hope our app continues to boost your ratings and UGC display. Thanks for the high recommendation! We're here if you need any more help customizing your review features. Best, The Air Reviews Team
July 12, 2024
Hana has helped me with every problem I had, she has fascinated me with her knowledge and helpfulness, thank you for her interest and for doing her job with love.
Hi BlastBag, Wow, thanks for such fantastic feedback! We're thrilled to hear about your great experience with our review app. It's wonderful that Hana has been so helpful in solving your problems. Her knowledge and passion for her work really shine through, and we're glad it shows in her support. We truly appreciate your loyalty over the past 10 months. Our goal is to make managing product reviews and ratings as smooth as possible for you. Thanks for being part of the Air Reviews family! Best, The Air Reviews Team
July 11, 2024
Quick and efficient support on issues I was having. Hana was a great help! Highly recommend this app for anyone wanting to showcase reviews on their site!
July 9, 2024
So far we have been having a great time with Air. We ran into a small problem importing reviews with German characters like "ü" and contacted support. Kevin solved the problem was solved within 10 minutes. Great team, and well designed product.
Hi Mana Farms, Thanks for sharing your experience! We're glad to hear you're having a great time with Air Reviews. We understand how important it is to properly display special characters like "ü" in your product reviews. It's fantastic that Kevin was able to solve this issue so quickly for you. We really appreciate your kind words about our team and app design. We always aim to provide a top-notch review app that's easy to use and responsive to your needs. Thanks for choosing Air Reviews to manage your ratings and UGC. We're here if you need any more help! Best, The Air Reviews Team
July 8, 2024
The support was quick and easy, i had a very silly question and was answered with grace and kindness highly recommend
July 6, 2024
July 5, 2024
The app is very easy to set-up and offers a vide range of options for a very reasonable price. Works great! We had a couple of questions regarding set-up and Lydia and Nikita were very helpful in answering everything and making sure everything was set up correctly :)
Hi napieknewlosy.pl, Thanks for the great feedback! We're thrilled you're finding our review app easy to set up and use. It's fantastic that you appreciate our range of features and pricing. We always aim to offer good value for our users' product review needs. We're glad Lydia and Nikita were able to help you with your setup questions. Getting your ratings and UGC displaying correctly is crucial, so we're happy they ensured everything was set up properly. Best, The Air Reviews Team