Air Product Reviews App & UGC
Build trust w/ unlimited product reviews, photos, testimonials
Rating
4.9
feedback
2,635
chart
#533
All reviews
Review RSS Feed
Jan. 20, 2026
I had an issue with my store setup and reached out to support, and Iris honestly made the whole experience smooth and stress-free. From the first message, she responded quickly and communicated clearly, which immediately gave me confidence that I was in good hands. What I appreciated most is how thorough and patient she was. She didn’t just send a generic “try this” reply she asked the right questions, took time to understand what was happening on my side, and guided me step by step with clear instructions. Whenever I wasn’t sure about a setting or needed confirmation, she explained it in a simple way and made sure I understood what we were changing and why. She also stayed on the case until everything was fully resolved, not just “mostly working.” That level of follow-through is rare. You can tell she genuinely cares about helping merchants, not just closing tickets quickly. Big thank you again, Iris your support was professional, kind, and truly above and beyond. If anyone is considering this app, this kind of customer service alone is a great reason to trust it.
Jan. 20, 2026
Really good app. and the customer service is top notch! Iris and other colleagues helped me a lot setting my app up. will for sure keep using it.
Jan. 20, 2026
Es ist schwierig!
Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie Schwierigkeiten mit der App hatten. Wir helfen Ihnen gerne weiter und möchten verstehen, wo genau die Probleme aufgetreten sind. Da wir noch nicht persönlich miteinander gesprochen haben, würden wir uns freuen, wenn Sie die App neu installieren, damit wir Sie Schritt für Schritt unterstützen können. Sie erreichen uns direkt über den Live-Chat der App oder per E-Mail unter [email protected]. Ihr Feedback ist uns sehr wichtig, um unser Produkt weiter zu verbessern. Wir freuen uns, von Ihnen zu hören!
Jan. 20, 2026
Great！！I wasn't very familiar with the app's features at first and encountered some issues during use. However, the software support team was very prompt and professional, patiently answering my questions—it was a huge help! Overall, the experience felt smooth with a clean interface and intuitive operation, making it easy to get started.
Jan. 19, 2026
Same features as Loox, prettier than judge.me, and actually affordable for small businesses! :) Support is great, responsive, and helpful. I am grateful that they are so generous with their features and assistance. It makes installing their other apps a no brainer. :)
Jan. 19, 2026
Très bonne application, facile à installer et le support est très réactif (merci Arthur et Sonny).
Jan. 19, 2026
Very easy to set up and works exactly as expected. The import process is smooth, customization options are good, and the reviews look clean on the product pages. Support has been responsive whenever I had questions. Great app, especially for the free plan
Jan. 18, 2026
Thank you so much, Russ. Your kind, prompt, and clear assistance was truly a great help.
Jan. 18, 2026
Genuinely a great app, with even better customer service. I haven't felt this supported and respected by any other support team. The reveiws themselves are modern, stylish and customisable to a degree that still surprises me. why? because its all free!! I 100% wouldn't reccommend any other app for reveiws. Overall, stop your search for a free (while still being good) reveiw app because if you're reading this, you've found it.
Jan. 18, 2026
Iris is such a wonderful person, the help i recieved from her was great,can't thank her enough. will definitely recommend her customer service.
Jan. 18, 2026
Jan. 18, 2026
Thanks avery for help!!
Using app
About 15 hours
Total reviews
1
Average rating
5.0
Jan. 17, 2026
無料のアプリとしては凄く良いアプリだと思います。英語表記を日本語表記に変換する方法がわからなかったので、すぐにチャットでサポートを依頼したら、すぐに解決できました。サポートのHaleyの対応は凄く親切でわかりやすかったです。
Jan. 16, 2026
Easy to implement and looks great with my theme. Needed some help with text sizing and Olivia and her team were super fast! She was friendly and confirmed the changes I wanted, made a few suggestions, and we landed on the right display for my needs.
Jan. 16, 2026
The Air Product Reviews app is fantastic—easy to use, reliable, and makes managing reviews simple and effective. It has really improved the way we showcase customer feedback on our store. Thanks from Olivia for the great app and fast support!