Air: Product Reviews app & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,025
chart
#462
All reviews
Rating Breakdown
Aug. 28, 2023
This app has a good support experience I talked with a few of the customer support members one was Esther, I noticed all of them where sweet and kind and helpful
Store
My Store
Using app
3 months
Aug. 25, 2023
Very easy to use! Not as customizable as paid apps but it is free and convenient for if you don't want to spend money or if you're on budget.
Aug. 24, 2023
Pretty good app. The customer' service is 10/10. Hana was super helpful. It could use some improvements, but happy overall.
Aug. 23, 2023
Bonne application en général, manque de quelques fonctionnalités comme le traduction automatique des avis mais en général c'est bon. Belle assistance et aide de la part de Liz, Merci.
Aug. 23, 2023
Good App on of the only free apps we have for reviews could be better but not everything is perfect Support is super helpful thanks specially to Hana :)
Aug. 22, 2023
det var rigtig godt og nemt og det var før tid end hvad de sagde og får stadig top klasse hjælp takket være air revieaws
Aug. 22, 2023
I'd say the app itself is 3 stars in it's current state but the customer support is 5 stars. There are some features missing when it comes to branding and customization as well as some features that don't work as intended and/or at all. With that said, their customer support was obliged to immediately take care of all my issues. Ideally they will fix and add missing/broken features to make the app itself better so that users mustn't rely on customer support so much; assuming they do this and bring the functionality up to 5 stars, the app will be a perfect experience. Thank you to Emily and Liz for diligently taking care of all of my problems, I hope to see the app improve down the line so you don't need to work so hard.
Aug. 21, 2023
J'ai demandé à Jasmine du support de l'application si elle pouvait m'aider à solutionner un problème où je ne savais pas dans quelle rubrique aller et c'était en Translation pour mette en Français! Merci à Jasmine pour l'aide et le soutien que vous avez donné avec bienveillance, patience et efficacité.
Aug. 9, 2023
Ty for support lydia and anivia the app was little bit confuse but when i contact with support everything was good ty again lydia and anivia
Aug. 2, 2023
for esther for esther for esther for esther for esther for esther for esther for esther for esther for esther
July 19, 2023
The customer service (24hr online chat) assistant Juliana was very helpful and answered all of my questions quickly and knowledgeably. It's my first day using this application and I feel confident that that I have the support to get the best out of the app.
July 17, 2023
Misses some things that would have been nice to have like translation system. Also, would've been nice to have a way to import reviews from several products all at once, it's pretty long to do it one at a time. Except that, the app is pretty good and i really enjoyed my support from Hana, she explains things clearly and she is sweet. Thank your for the support.
July 10, 2023
Consiglio vivamente quest'app se volete inserire delle ottime recensioni sul vostro sito senza spendere soldi inutili. Ho dato 4 stelle solo perché ha la possibilità di essere settata in molte lingue... tranne l'italiano. Alcune cose all'interno del sito saranno scritte in inglese, ma per il resto è veramente perfetta. La possibilità di importare recensioni da Amazon e AliExpress è fenomenale, l'ideal per chi parte da 0. LA CONSIGLIO!
Store
Home Hi-Tech
Using app
19 days
July 7, 2023
Ecellente atendimento da Abby, resoveu meu problema super rapido Uma atendente habilidosa é capaz de lidar com problemas e reclamações dos clientes de maneira eficiente e eficaz
July 5, 2023
great help from Hana, very helpful with my request. Did not have to wait long for sometime to answer either.
July 5, 2023
Had an issue with my theme not posting my reviews. got on the chat line. Super helpful and fast for a free app to provide that kind of support. Awesome
June 24, 2023
Happy with the app, will recommend to everyone. there customer support team is really helpful they guide you in every step.
June 13, 2023
Mycket snabb hjälp i deras chat. Fick mycket bra hjälp utav Hana som snabbt hjälpte mig med mina okunskaper! Rekommenderar
June 2, 2023
cool drt dg esrtgregdfg dfgw sdgrw aqer swasdtaw gsg et wt stg sdg t d dfdgsdfgsdf erfgdsfdsfsdfsdfsf
April 18, 2023
A good app so far. Significantly, the customer support executive Liz is sweet, responsive, and supportive. There is one bug: the review author's name does not appear when the logged-in user reviews your Shopify store. Their tech team seems to be looking into it