All reviews

Rating Breakdown

  • 5
    96% (2,283 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 97% (2,293)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2024

chat très réactif et un grand merci à Hana pour sa réactivité et son aide !! je recommande :D

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2024

great experience

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

great and fast customer support! Thank you Hana!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

A good app, the best in my opinion. The technical support is very helpful, and they help a lot to solve any doubts you may have.

Store

Senya

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 8, 2024

Store

Peraan

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

Great support from one of your executive Esther when i got stuck while uploading a file. Response time was excellent. Well done.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

outstanding customer service

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2024

Very good app, works great and customer service is great

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2024

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Beauty In You Singapore, Thank you for sharing your positive experience! We're thrilled to hear that our helpdesk is always there for you, no matter the time of day. We'll be sure to let Hana know how much you appreciate her assistance. We're happy to hear you're finding the app easy to use and that it's helping you enhance your store! 😊

5 / 5 Share

April 7, 2024

Good app and good service, you get support 24/7 which is really good. Vietnamese-made, where y'all can find the best pho in the world. Big shout out to Hana and other team members for fast support.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi CartBuzzed, We're thrilled to hear that you're enjoying the app and our 24/7 support! 🙌 We're especially happy to hear that Hana and the rest of the team have been providing you with fast and helpful service. As fellow lovers of pho, we appreciate the shoutout to Vietnam! We're proud of our roots and excited to bring a taste of Vietnamese hospitality to the world of ecommerce. 😊

5 / 5 Share

April 7, 2024

Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!

Store

Agily

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Agily, Thank you for the glowing review and for calling Air product reviews the "best review app on Shopify"! We're thrilled you've found it to be superior to the alternatives you've tried. 🙌 We're also delighted that Hana and Toby were able to provide you with exceptional support and answer all your questions. Our team is committed to helping you get the most out of the app. We're so glad you're part of the Air product reviews family! 😊

5 / 5 Share

April 7, 2024

Great support and great app. I faced an issue and support was just awesome. Thanks Liz for the support. 5 stars :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2024

Amazing thanks

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi The M-ethod™ Aesthetics, We're thrilled to hear that Air product reviews has been enhancing the user experience on your website! It's fantastic that our team has been able to provide the customizations you needed to make the app work seamlessly for your store. We truly appreciate your kind words about our communication, quality of work, and dedication to customer satisfaction. It means a lot to us that you consider our team a valuable asset to your ecommerce store. 😊 Thank you for taking the time to share your positive experience after using the app for over 3 months. We look forward to continuing to support your business!

1 / 5 Share

April 4, 2024

THIS USELESS APP MESSED UP MY THEME! IT KEEPS ADDING 1 START REVIEW RATING TO EVERY NEW PRODUCT I ADDED TO MY STORE! I HAVE UNINSTALL THIS USELESS APP YET EACH TIME I ADD A NEW PRODUCT TO MY STORE IT AUTHOMATICALLY GIVES THE PRODUCT A 1 STAR RATING!!! I HOPE THIS APP CRASH AND I PRAY SHOPIFY KICKS YOUR BUSINESS OUT! GGGRRY!!

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 4, 2024

They are beneficial and give full support, They are just awesome, Whenever I ask them for whatever support they always help me with the problem. I am very satisfied with their service.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 4, 2024

Its great to use the app

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2024

Love this app. Had it for a few months and having reviews really helped create trust with my customers. I recently had a brief issue importing some reviews from amazon and the customer support team was able to help me out immediately. They also helped fixed how the reviews looked on my website. Best customer support experience I've ever had at any company. Special thanks to Tiana and Anivia who were the ones to get my issues sorted so fast!

Store

tcha

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi tcha, Thank you for the amazing review! We're thrilled to hear that our app is helping you build trust with your customers. 😊 We're also so happy to hear about your positive experience with our customer support team. We'll be sure to pass along your kind words to Tiana and Anivia!

5 / 5 Share

April 3, 2024

Excelente su aplicación tenía muchas dudas en ella y Pamela me ayudo con ella, fantástica profesional y espectacular servicio.

Using app

6 months

Total reviews

1

Average rating

5.0