All reviews

Rating Breakdown

  • 5
    96% (2,735 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,712)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2024

Super Service. Alle Wünsche umgehend erfüllt. Weiter so :-)

Store

mahoko

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

its very help full and quick response and also Damian is work very faster

Store

My Store

Using app

4 months

5 / 5 Share

Dec. 14, 2024

Abby provided a great service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

The App was easy to set up. I was also very happy with the help I received from Abby, she responded quickly in the Chat and showed great patience.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Great support team, thank you for your time Alyssa. Easy and functional app, lots of features to explore!

Using app

43 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Audrey was a great help. She assisted me with making sure my reviews were showing up and was knowledgeable about the different plans with Shopify. Greatly appreciated.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Flawless Bodi, Thanks for sharing your experience! 😊 I'm so glad Audrey could help you with displaying your reviews and explaining our plan options. I'll make sure she hears about your appreciation for her knowledgeable support. We're always here to help you make the most of your Air Reviews experience! Best regards, The Air Reviews Team

5 / 5 Share

Dec. 12, 2024

Love the visibility so far and the chat feature for troubleshooting. Everyone is very helpful and knowledgeable.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Possibly the best app I could find for reviews! Really well functioning and easy to set up. Support is also super responsive - once again, Hana, thank you for your help! :) Highly recommended app!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi GSR Engineering, Thank you for such a wonderful review! 🌟 We're delighted to hear that Air Reviews has proven to be the perfect solution for your review management needs. It's fantastic that you found the setup process straightforward, and I'll make sure to pass along your kind words to Hana – she'll be thrilled to know her support made a difference! We're here to keep supporting your success whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Dec. 9, 2024

Talked to Hana from support who was super helpful and answered all my questions. Very promising app too.

Using app

12 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Best Review App Ever. It has all the features I need and have very professional and kind support team. I had an issue with a special character in review and I contacted the support team and Jasmine answered pick the chat and handled it within seconds. Very quick and kind too. Jasmine and Air Product review Team, Big thumbs up. I highly recommend everyone use it

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Melody Tees, Thank you for such an incredible review! ⭐ We're thrilled that Air Reviews has met all your needs. I'll make sure Jasmine hears about how much you appreciated her quick handling of that special character issue – it's wonderful team members like her who help make our support truly shine! Your recommendation means the world to us, and we're committed to maintaining this level of excellent service for you and all our merchants. Best regards, The Air Reviews Team

5 / 5 Share

Dec. 7, 2024

Great Support

Store

CHADAN

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I recently integrated this app into my Shopify store, and I am happier with the results! The app is incredibly user-friendly and has made collecting and showcasing customer reviews seamless. It has significantly enhanced the credibility of my store and boosted customer trust. A special mention to Audrey from their team, who provided outstanding support throughout the setup process. Her responsiveness, expertise, and willingness to go the extra mile ensured everything was up and running perfectly. Thank you, Audrey, and the entire team for creating such an amazing tool. Highly recommended for any e-commerce store owner!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I tried out several other (most popular) review apps before I finally installed Air Product Review. Wish I had done this earlier just to avoid all those frustrations and the waste of time. I love how this app allows me to manage reviews, to integrate with other apps, and to customize its applets on my page. I had a little trouble setting up the star rating widget on several pages, because my theme template does not support this app by default. I reached out to the customer support of Air Product Review, and was connected to Sonny. Kudos to Sonny and the tech team with him, the problem was resolved within a couple hours! And while waiting, Sonny constantly kept me posted about the progress, which was really reassuring. This is definitely one of my best experiences on Shopify so far.

Store

Claura

Using app

About 22 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi Claura, Thank you for sharing your detailed experience! 🌟 We're so glad you found Air Reviews after trying other options. It's wonderful to hear that our features like review management, app integrations, and customization options are working well for you. I notice you mentioned having some trouble with the star rating widget setup – we'd love to help you get that sorted out! Feel free to reach out to our support team anytime, and we'll make sure your widgets work perfectly across all your pages. We're here to ensure your review management experience stays frustration-free! Best regards, The Air Reviews Team

5 / 5 Share

Dec. 4, 2024

I recommend this app, the customer service is excellent, especially Hana who helped me whith all my concerns in a professional way. Thanks Hana

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Muy buen soporte técnico. Tuve un problema con un heading que me salió en el carrusel de reseñas. Hice la consulta a las 12 de la noche, derivaron el caso al equipo técnico y a las 2 de la madrugada ya lo tenía resuelto con una solución personalizada. Muy contento :)

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 4, 2024

At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it

Using app

About 15 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2024

とても親切でした。 設定はすぐに完了しました。ありがとうございました。

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great support - always responsive

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.

Using app

27 minutes

Total reviews

2

Average rating

5.0