Air Product Reviews App & UGC
Build trust w/ unlimited product reviews, photos, testimonials
Rating
4.9
feedback
2,648
chart
#525
All reviews
Review RSS Feed
July 23, 2024
Hana was helpful and got what I asked done quickly <3. In fact, the team Avada is awesome, I am using other apps from them as well and their customer service is top of the game. Highly recommend.
Hi Enviro Flex Pack, Thank you for your wonderful feedback! We're thrilled to hear that Hana provided quick and helpful assistance. We're glad you're enjoying not just Air Reviews, but other Avada apps as well. It's fantastic to know our customer service is meeting your expectations across the board. Your recommendation means a lot to us. We'll continue working hard to maintain the high standard of service you've experienced. Thanks for being a valued customer of Air Reviews and Avada! Best regards, The Air Reviews Team
July 23, 2024
For a free app you get a lot of good options for customizations and fits into the website well. It looks good and works well, but there were a few glitches that came with it. But the support was very good, I talked to Pamela from IT and Nikita the technician was able to fix all my issues very quickly. Great support team with a solid app structure and good customization.
Hi Happy Lad, Thank you for your detailed feedback! We're pleased to hear you're enjoying our app's customization options and overall integration. We appreciate you mentioning the glitches you encountered. Our team is always working to improve the app's performance. It's great to know that Pamela and Nikita were able to quickly resolve your issues. We're proud of our support team's dedication. Thanks for choosing Air Reviews. We're committed to continually enhancing your experience. Best regards, The Air Reviews Team
July 23, 2024
5 star to this app because the feature is what I have wanted. Thank you Audrey whom assist and help me on my issue. good job.
Hi Narae, Thanks for the 5-star review! We're delighted our app has the features you were looking for. It's great to hear Audrey was able to help you resolve your issue. We always aim to provide top-notch support for our product reviews app. We appreciate you choosing Air Reviews to manage your ratings and UGC. We're here to help you make the most of your customer feedback! Best, The Air Reviews Team
July 21, 2024
I needed to ask something in your application. Your customer representative named "Hana" was helpful and helped me solve the problem in almost 1 minute. Thank you very much.
Hi Adalonia, Thanks for your feedback! We're glad you've had a great start with our review app. It's fantastic that Hana was able to solve your problem so quickly. We always aim to provide speedy support for all your product review needs. Even though you've only been using Air Reviews for about 2 hours, we're thrilled we could help you out right away. We hope this sets the tone for a smooth experience as you collect and showcase your ratings. We're here if you need any more help getting set up with your UGC and reviews! Best, The Air Reviews Team
Dec. 13, 2024
Avada Air Reviews is an excellent app with user-friendly features that make collecting and displaying customer reviews effortless. The support team is outstanding—especially Sonny, who responds quickly and demonstrates a clear understanding of user needs. Their prompt and efficient assistance ensures a smooth experience, whether you're new to the app or need advanced support. Highly recommended for anyone looking to boost credibility and trust for their store!
Hi Premier Traders, Thanks for the fantastic feedback! We're thrilled to hear Air Reviews has been a game-changer for your feedback management. It's great that you're finding the app user-friendly. We work hard to make collecting and analyzing product reviews as simple as possible. Hana will be delighted to know her support made such a positive impact. We're always here to help you make the most of your ratings and UGC. We really appreciate your recommendation. Thanks for choosing Air Reviews to boost your store's social proof! Best, The Air Reviews Team
July 19, 2024
Muy útil, el servicio al cliente es demasiado rápido y te ayudan mucho con lo que necesites, a mi me ayudó Tiana, muy amable.
July 19, 2024
Thank you really much to Audrey and William they were really nice cause i had a lot to ask them and they helped me for everything, thanks to them !!
July 18, 2024
Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!
July 18, 2024
Hana has been such an amazing help with setting up my reviews and email and sms. I have no idea what im doing with these add ons, so it is very comforting to have someone like Hana who is kind and very helpful! Thank you so much Hana, for all your help tonight!! you are highly appreciated and I will be telling my friend business owners about this app and how amazing the customer service is and fast responses!! ~Frankie
Hi Frankie, Wow, thanks for the fantastic feedback! We're thrilled to hear about your great experience with our app and support team. It's wonderful that Hana was able to help you set up your reviews, email, and SMS so effectively. We understand these add-ons can be tricky, so we're glad Hana's kindness and helpfulness made you feel comfortable. We really appreciate your willingness to recommend our app to other business owners. Word-of-mouth from satisfied users like you means a lot to us. Even though you've only been using Air Reviews for 2 days, we're excited that you're already having such a positive experience with our product reviews features and customer service. Thanks for choosing our app, Frankie! We're here if you need any more help as you continue to explore Air Reviews. Best, The Air Reviews Team
July 17, 2024
Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William
Hi myguy, Thanks for the awesome feedback! We're glad you're enjoying our product reviews app. It's great to hear we could quickly fix the issue with your review box title size. We know how important it is to have your UGC displayed just right. Tiana and William will be thrilled to know their support made a difference. We're always here to help you make the most of your ratings and reviews. Thanks for being a valued user of Air Reviews for 9 months now! Best, The Air Reviews Team
July 17, 2024
The team had been very responsive. Kevin had been really nice and provided the required solution instantly.
Hi IndieJhola, Thanks for the great feedback! We're happy to hear our team has been so responsive. It's fantastic that Kevin was able to provide you with a quick solution. We always aim to solve issues promptly when it comes to managing your product reviews. We really appreciate your loyalty over the past 10 months. It's users like you who help us keep improving our review app. Thanks for sticking with Air Reviews for your ratings and UGC needs! Best, The Air Reviews Team