All reviews

Rating Breakdown

  • 5
    94% (2,498 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,499)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2024

I love the review app, it's very well designed, which is probably why I keep using it! Rosie the customer service was very helpful and answered any questions I had, and Maison the technician was very fast in resolving issues!

Store

Higole

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Higole, We're so happy to hear that you love the design of Air product reviews and find it easy to use! We put a lot of thought into creating a user-friendly experience, so your feedback means a lot to us. We're also thrilled that Rosie and Maison were able to provide you with excellent customer service and technical support. Our team is dedicated to ensuring your experience with our app is nothing short of amazing! 😊

5 / 5 Share

June 11, 2024

I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi SissyShop, We're so happy to hear that Kevin was able to resolve your issue with importing reviews! We pride ourselves on our customer service, and it's wonderful to hear he provided you with such a positive experience. 😊 Thank you for taking the time to share your feedback, and we're glad you're enjoying the app!

4 / 5 Share

June 11, 2024

Really nice app and nice customer service especially judy and Anivian. Love to rate it 4Stars plus.

Store

LeShop

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

June 10, 2024

Support team is Hana and Anvia are very helpful and patient with the customer

Store

My Store

Using app

About 2 hours

5 / 5 Share

June 9, 2024

Emily William is the best, she fixed my issue very quickly and was very helpful throughout the process.

Store

Uniqou

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

great communication. fast reponse even on the weekend. thank you

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

June 8, 2024

Hana

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

June 8, 2024

I have tested 15+ review apps in Shopify. No other app is near this quality. This is the best review app I have ever tried. I was importing my Amazon reviews to my Shopify store and their Chrome extension did it perfectly! I was having a problem getting one thing done. I messaged the support team mid-night, and a person named Rosie replied in 5 minutes, and solved my issue in 6 minutes. I can recommend this app to anyone

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2024

I lost some information on my computer and needed assistance. Tiana, helped me retrieve the info that I needed and was very quick. This is a really great app with excellent reps as well. Thanks again Tiana!!!

Using app

1 day

Total reviews

2

Average rating

5.0

4 / 5 Share

June 7, 2024

so far so good, had a few icks trying to import reviews. But emily was vet patient and helped me through. well done girl !

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

June 7, 2024

Judy and Nikita helped me a lot thank you

Store

emshop

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Easy to implement and great support from Tiana and Anivia.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Hana and Toby helped me out with installing this app! Great customer service!

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

Great support. I was just setting things up and was stuck with the setup. Hana from chat support resolved the issue in minutes. Please keep up the great work and the solid support to users. Looking forward for growing together 3 cheers for HANA

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Lydia is amazing! She helped us so much with our shopify store. The service provided was above and beyond! Thank you, Lydia.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Best App For Review And Best Instant Support....I have Some Tech Issue & Got Instant Support By "Audrey" & Got Solution Within 5 Minute...Thank's Air Review & Audrey...

Store

JAPNAM

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi JAPNAM, We're thrilled to hear that you consider Air Reviews the best app for reviews and support! It's fantastic that Audrey was able to provide you with a quick solution within 5 minutes. We pride ourselves on our responsive customer service and are glad you had a positive experience. Thank you for choosing Air Reviews! 😊

5 / 5 Share

June 5, 2024

Good support. Very happy with the service.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Après avoir essayé plusieurs applications d'avis client je suis tombé sur celle ci qui est parfaite, j'ai eu du mal a trouvé comment faire un réglage comme je ne parle pas très bien anglais, j'ai utilisé le tchat pour avoir de l'aide et Emily à résolu mon problème en 2 minutes merci beaucoup a elle et au développeur pour cette appli qui même en version gratuite est complète

Store

LUNIA

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2024

I had a small problem with the view of the app and contacted the support and got help very quickly, thank you very much! Now it works

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pima Art, We're happy to hear we could help you quickly resolve the issue with the app's view! Thanks for your patience and for the positive feedback. 😊