All reviews

Rating Breakdown

  • 5
    94% (2,481 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

Amazing experience speaking with Avery. Helped me with everything needed without a problem! She is such a friendly helpful person:) Would highly recommend speaking with Avery!

Store

GRYVRZN

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Olivia was extremely helpful in assisting me with the Air Product app setup. She walked me through each step clearly and made the entire process easy to understand. Great support experience.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Love it, makes integrating reviews so easy. Riley helped me with my questions and was amazing!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

ottima app e ottima assistenza

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Super service, rapide, simple et de confiance. Merci spécial à Abby avec qui ce fut un plaisir de travailler.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

I have tried others, but they were too complicated. This one seems to be the right fit! I clicked the help icon and got immediate response and the right help from Olivia. Good job!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Store

ARVAL

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Fantastic app and amazing support. I was struggling to get the review to show on my site and after speaking to Jade she sorted it all out for me. highly recommend this app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Great support and easy to add to our site! I couldn't figure out how to publish our reviews initially and reached out to their support where Arthur clearly communicated the steps I needed to take to publish. It was simple, and I was silly for not figuring it out on my own--haha.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

So extremely helpful with anything you need and very responsive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Easy to use. Mirra from Customer Support was very helpful when I reached out with questions.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

the support is great. Olivia has been of great help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Store

ZepCliq

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great customer service! Very helpfull and fast. Addind extra language for app from request.

Store

Infrast

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I’ve honestly never seen such helpful and patient support before. The Air Reviews app is already powerful, but what makes it outstanding is the support team. A special thanks to Riley Riley explained everything step-by-step, answered all my questions clearly, and helped me understand how to manually add old customer reviews, auto-publish settings, and even how to manage review dates. Every reply was fast, polite, and solution-focused. As a store owner, this kind of support saves time, stress, and confusion. The assistant didn’t rush, didn’t give generic answers, and genuinely wanted to help until everything was clear. Highly recommended app for Shopify sellers who care about real reviews and smooth experience. Thank you Riley & Air Reviews team — keep up the amazing work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Fast reply, no hassle. Great experience from start!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

It's a good app if I'm being honest. I much prefer the layout for this app's review section than other apps which are usually payed for. Best part this one is free. Costumer support is fast as well. For example, Riley answered pronto and even helped me with my issue manually herself. overall, 5 starts for this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Jade was super helpful to send review requests for 30 old orders.

Store

Claphic

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Thank you Audrey

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great app! and amazing support! Especially help from Sonny

Using app

36 minutes

Total reviews

3

Average rating

5.0