AG Product Reviews App & UGC
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This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!
We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.
Hi WE8THIS™, Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December. We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you. If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.
Thanks to Tiana's quick assistance, my issue was resolved in no time.
I've been using this app for some time now and I'm very satisfied. The interface is intuitive and user-friendly. What impressed me the most was the speed of the support team's responses. Whenever I had a question or issue, they replied promptly and were incredibly helpful. Their professionalism and efficiency enhance the overall user experience. I highly recommend this app!
Hi Samar Chic, We're thrilled to hear that you're happy with the app and its intuitive interface! It's our goal to make managing product reviews as seamless as possible. We're especially pleased that our support team has impressed you with their responsiveness and professionalism. We aim to provide top-notch service, and it's wonderful to hear that we've exceeded your expectations. Thank you for the recommendation! 😊
Audrey is the best! She went above and beyond to help me set up and fix some bugs. Great service. Highly recommend!
Had an issue with review stars displaying properly, Hana fixed it within minutes
Hi Patch Cords Online, We're glad to hear Hana was able to quickly resolve the display issue with your review stars! We know how important those visual cues are for building trust with customers, so we're happy to have gotten things sorted out for you. 😊 Thanks for choosing Air product reviews!
Hi, I installed this app for reviews on my store and I had some technical problems , then I contacted the support system and it was very helpful, thank you Tiana for your help and support.
Atencion al cliente exccelente
Really good - Hana was excellent in resolving our issue quickly
Amazing support from Tiana and Toby - the tech. Air Product Reviews is a a must-have application. Thank you
Hi UNIKTAG, Thank you for the awesome feedback! We're thrilled to hear that both Tiana and Toby provided you with amazing support. We'll be sure to let them know how much you appreciated their help. We're also so glad that you're finding Air product reviews to be a must-have app for your store! 😊
I love the review app, it's very well designed, which is probably why I keep using it! Rosie the customer service was very helpful and answered any questions I had, and Maison the technician was very fast in resolving issues!
Hi Higole, We're so happy to hear that you love the design of Air product reviews and find it easy to use! We put a lot of thought into creating a user-friendly experience, so your feedback means a lot to us. We're also thrilled that Rosie and Maison were able to provide you with excellent customer service and technical support. Our team is dedicated to ensuring your experience with our app is nothing short of amazing! 😊
I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)
Hi SissyShop, We're so happy to hear that Kevin was able to resolve your issue with importing reviews! We pride ourselves on our customer service, and it's wonderful to hear he provided you with such a positive experience. 😊 Thank you for taking the time to share your feedback, and we're glad you're enjoying the app!
Really nice app and nice customer service especially judy and Anivian. Love to rate it 4Stars plus.
I contacted the support team of the Air: Product Reviews app & UGC to solve a problem with placing the reviews block in a specific spot on my website that was not supported by the Shopify builder. My issue was resolved within 15 minutes. Huge thanks to the Air: Product Reviews app & UGC team for their prompt assistance and super fast support! Highly recommend to everyone!
Emily William is the best, she fixed my issue very quickly and was very helpful throughout the process.
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