All reviews

Rating Breakdown

  • 5
    94% (2,503 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2023

Good service, Abby was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Like that very supportive. Talked to support to resolve my issue and it is done in minutes thank you! Website Manager. ubari.us

Store

Ubari

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Sunny and William were quick to answer any questions I had with setting the review app. It is also cleaner aesthetic and easier to use compared to other free review apps.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 20, 2023

I was facing some issues while setup but Tony and Tracy got my back well thank you guys for all the help.

Using app

About 2 hours

Total reviews

7

Average rating

4.3

5 / 5 Share

Dec. 20, 2023

I needed some support in adding some code to a webstore to enable some features. I used the chat which is available 24/7 and i was being supported by Sunny who was extremely helpful, informative and very efficient. My request was then passed to the Tech William who very quickly sorted out the code and it was added all in under 10 minutes. I cant fault the support one bit. Fantastic product (app) and amazing support, you cant go wrong!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Light weight and very user friendly app with good interface for both the admin user and the customers. Their customer support team is also extremely friendly and quick to understand the root core of my problem. 5/5 would recommend this app to my other partners/clients.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Excellent service Very fast response time and very helpful

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 19, 2023

I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 19, 2023

The app is great. It offers everything needed for reviews. I had a trouble to install, the support is very responsive and knowledgeable. Actually Hana is very helpful and kind and professional. She did it all in no time. Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

excellent APP with very proactive customer service received great assisted from CS staff, Esther. Problem solved in quick. Thx for her. Great work !

Using app

About 6 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 19, 2023

I tried other reviews apps before, but they really didn't worked. I uninstalled them to switch to Avana's app. It easy to understand, to use. The free starter plan is working perfectly, and there are enough options for free if you are on a tight budget. Great job ! I am so convinced that i will try other Avana's app.

Store

NATEVIO

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 18, 2023

Wow, all paid features for free..

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

This App is wonderful and Ester was so helpful. I would highly recommend this app. I just wish there was a way to just call someone.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Esther a été incroyable avec moi et m'a aidé a designé entièrement l'application pour correspondre à ma boutique. Mes clients peuvent laisser leurs avis et cela contribue à rendre le produit beaucoup plus crédible à leurs yeux ! Merci =D

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

I recently had the pleasure of receiving exceptional assistance from Hana, and I couldn't be more pleased with the service she provided. Hana consistently went above and beyond, demonstrating a level of helpfulness that truly stood out. No matter the challenge, she was always there to lend a hand, making the entire experience incredibly smooth and stress-free. Her dedication to customer satisfaction was evident in every interaction, and I am grateful for the outstanding support she offered. If you're looking for a reliable and helpful professional, I highly recommend reaching out to Hana. Thank you for a job well done!

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 17, 2023

Exactly what I was after! Sunny helped me set it all up so the colours matched my websites branding! Thank you so much for your quick help!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

The page is concise, the operation is simple, and the functions are powerful

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

I was struggling and I contacted them. They resolved my problem right away. Thank you, Abby. Great work.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Awesome tool. Awesome team Awesome support support person named Esther and Toby were very helpful and integrated the app on my website as per my requirement. She deserves a bonus

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Super easy to use. Extremely easy to customize. Wendy was super helpful and positive. Made my experience so much better. I have nothing bad to say. Totally would recommend this app for any business. If you get Wendy, know you're in good hands :)

Store

BOY OZU

Using app

About 2 hours

Total reviews

4

Average rating

4.8