All reviews

Rating Breakdown

  • 5
    94% (2,503 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2023

Hana is the greatest Avada employee ever! <33

Store

Jamilia

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Was really helpful to chat with Jasmine!! Thank you!

Using app

40 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

I recently had an issue where I was unable to access customer reviews for a product. I reached out to Hana for help. Hana proved to be an invaluable resource in resolving my query. Hana's responsiveness and willingness to assist were truly commendable. Not only did she promptly address my concerns, but she also guided me through the steps to regain access to the customer reviews. Her expertise and patience were evident as she patiently walked me through the troubleshooting process. Thank You Hana.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

A nice support from Liz, she follow me on every step. The app seems really good. Really nice the opportunity to import review from amazon

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Great app! that too free! fast and responsive chat system.. esther helped a lot!

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Great support from Hana

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Free

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Great app with great people. Extra thanks for Abby who always willing to take extra mile for support.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Very Friendly and helpful . Thank you Maam Hana :)

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Amazing app!

Using app

23 days

Total reviews

13

Average rating

4.7

5 / 5 Share

Dec. 14, 2023

Set up was a little complicated, but a very quickly answered chatbox conversation with Esther from the support team sorted everything out for me. She was very patient and extremely helpful. App works well with my shopify store.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 14, 2023

Good customer service from Hana, i like this app. App is easy and it is easy to get in contact with support if you need any help.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great! Esther has been super helpful with the support! Great app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I just installed the app and had some questions right away. Hana was quick to respond, fix issues, and answer my questions. The customer service is so excellent, I'm excited to continue using this app!

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Great app with incredible support. This app has the best support out of any app I've used on Shopify. They have live chat and respond within minutes, definitely the gold standard. Big thanks to Jasmine and Wiliam for your help!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

There's no other way to say it, Air:product reviews is the best reviews app period end of story. They offer everything I need in a review system. and the customer support!!! just awsome.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Best reviews app I've come across so far. Lydia from support fixed a small issue I had immediately within minutes. Great customer service! thanks again!

Store

RVPBAR

Using app

26 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 12, 2023

It was my first day trying the app, and I felt a bit lost trying to figure out how to set it up and use all the features. The quick chat option was a lifesaver for getting help. Hana was amazing; she went above and beyond, offering to guide me through the setup and ensuring I could set up automation for reviews. So far, I'm very impressed with the customer support – quick and professional. I hope the app performs as well as the service we've experienced. I give 4 start, not sure how app will perform, but the service was 10 star

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2023

I really like this app and Hana from customer support was very helpful. Much recommended!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

First time I reached out to their support, I was attended by Hana and I just want to say it was one of the nicest and easy going support chats I had. Incredibly quick, super on going and very easy to follow. My issue got solved in a few minutes and without any hassle. 100% recommend! Thank you for the support, Hana :)

Using app

23 days

Total reviews

1

Average rating

5.0