All reviews

Rating Breakdown

  • 5
    84% (433 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (27 ratings)
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5 / 5 Share

March 31, 2025

As an eCommerce store owner, I've tried several loyalty and rewards apps, but AiTrillion stands out as the most powerful and feature-packed solution on Shopify. The support team of the company is very helpful.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2025

Just started using this app, and so far its the best around for the all in one app and service. The Support is great, fast and efficient. highly recommended to anyone looking to upgrade there store and customers experience. 5 Stars *****

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

AiTrillion is not just a great platform, but its support team is amazing. They’re always there when you need them, respond quickly, and genuinely care about helping you get the most out of the app. It’s hard to find such great support these days. Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I installed this app and had a few questions about usage. Hritik and customer service team were very helpful and scheduled a call incredibly quickly, solved my queries and were incredibly knowledgeable. Would highly recommend customer service. The app itself is highly intuitive with each individual app working together. For us this eliminated the need for workarounds and other workflow patch ups compared to other individual apps. 10/10

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

AiTrillion is a wonderful platform with many different tools you need to run your business. We love that so many assets are located in one place and make it easy for us to accomplish multiple business goals under one platform such as E-mail & SMS marketing and promotional web design tools. We originally installed AiT for the expansive Loyalty Program which has been a great tool to us, but there are many other features within this App that will benefit your business. Plus, the customer support is very responsive and will lead you through any questions or set-up guides you need. 100% recommend to other Shopify users!

Store

Spark*l

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

great app, they try to work with you to help

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

We were amazed by the power of this app, and by the clarity and professionalism of the support team.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Very responsive support team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

I tried 5 other loyalty programs before I chose this one. This is what the other 5 should have been like. First, setup is super easy and it looks great on my site out of the box. Second, the AITrillion app has so many features at a great price that using it is a no-brainer. Third, the customer support is the best I've ever experienced. If you want tons of features on your site at a great price with even better customer support, give AITrillion a try.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

The system was incredibly easy to integrate with our Shopify platform. The seamless setup process saved us a lot of time and effort. Most importantly, it has been a game-changer for driving our loyalty program. Our clients are more engaged than ever, and we’ve seen a noticeable increase in repeat business. Highly recommend their solution to any business looking to enhance customer loyalty and streamline operations!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

The best customer relation I ever seen. It is above all expectations. Their team is helping me to set up everything while we are under a lot of workload and it is a top-end support they are offering. The features feels unlimited and very well done. This app may be the number one on Shopify in a few years because of their ability to make such a great product, but more over with a perfect set up team wich is the key for ecommerce actors. Bravo !

Store

h2o+

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 😊 We’re thrilled to hear that our support and features have exceeded your expectations. Helping you succeed, especially during a busy time, means the world to us. 💪 Your trust motivates us to keep improving and aiming for that #1 spot on Shopify. 🚀 Thank you for being part of our journey! 🙌

1 / 5 Share

Jan. 19, 2025

vraiment pas top, car tout est relié une façon tout payent alors que cest indiquer gratuit pour des parties de leur app, malheureusement Jai vue rien de gratuit a part le téléchargement de cette app.

Using app

44 minutes

Total reviews

9

Average rating

2.2

Developer Reply

Merci pour votre retour ! Nous sommes désolés pour votre expérience. Certaines fonctionnalités de base sont gratuites, mais des options avancées nécessitent un abonnement. Nous serions ravis de vous aider à tirer le meilleur parti de l'application. N'hésitez pas à nous contacter ! 😊

5 / 5 Share

Jan. 15, 2025

all good, easy to use, very strong function

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re thrilled to hear you find the app easy to use and packed with strong features. Let us know if there’s anything else we can assist you with! 🚀

5 / 5 Share

Dec. 26, 2024

They have everything you need to run a successful store. Their review and rewards features are fantastic, and have helped me get more sales. Every time I have a question, they are very quick to respond, and will set things up for me in minutes. I save so much time and money with their apps, I can't recommend them highly enough! I have tried using other apps and they don't compare. I definitely recommend using AI Trillion, it will improve your store and help your sanity!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! 😊 We're thrilled our features have boosted your sales and saved you time. Your recommendation means a lot to us, and we’re excited to keep supporting your success! 🚀✨

5 / 5 Share

Dec. 13, 2024

Great experience!! I will recommend all my friends in the business, i would like to express the deepest thank for specialist Reena, who really saved my life in solving my tons of problems!!!!

Store

YiEon

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We’re so glad to hear you had a great experience, and we’ll be sure to share your kind words with Reena. She’ll be thrilled to know she made such a positive impact. 🚀🙌

5 / 5 Share

Dec. 10, 2024

Honestly half of the 1-star reviews are just complaining. Never recieved hidden charges, Im using their free plan as I scale, and their features are amazing for 45/month. Saved me about 4 apps all in this one software. very good

Using app

About 6 hours

Total reviews

25

Average rating

4.4

Developer Reply

Thank you so much for your honest feedback! 😊 We’re glad you’re finding value in our features and saving with our all-in-one platform. Your support means a lot, and we’re here to help as you continue scaling your business! 🚀🙌

5 / 5 Share

Dec. 10, 2024

I found it incredibly easy to set up and use. Its comprehensive tools feel like they were made to simplify my work, and I love how seamlessly everything integrates. I’m replacing my current email marketing platform with it and plan to use several modules to streamline my business. It’s exactly what I needed in one place!

Store

Mingl

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! 😊 We're thrilled to hear how easy and seamless you found the setup. It’s great to know our tools are simplifying your work and replacing multiple platforms. We’re excited to support you as you streamline and grow your business! 🚀🙌

5 / 5 Share

Nov. 18, 2024

Very good customer service. they helped me set everything up and customize it to my store.

Store

Helena

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 12, 2024

Loyalty club is very easy to setup, very useful. Driving a good amount of traffic, sales, boosting conversions. Support is here whenever you need them, helping with setting up, problem solving, knoweladge transfering. 5/5 from me! Keep up a good work!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

AiTrillion has truly transformed our Shopify store's marketing and customer engagement! The app is incredibly user-friendly and integrates seamlessly with our store. We love how it consolidates all essential marketing tools, from email campaigns to loyalty programs, into one platform. The customer segmentation and analytics features have provided us with valuable insights, allowing us to tailor our marketing strategies effectively. The customer support is top-notch, always responsive and ready to help with any queries. AiTrillion has made managing our marketing efforts so much easier and more efficient. Highly recommend this app to any Shopify store looking to boost their marketing efforts and increase customer retention!

Store

Utoppa

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review! 🌟 We're thrilled AiTrillion has boosted your marketing and customer engagement. Glad you're enjoying the all-in-one features and our responsive support! 🚀 Thanks for recommending us! 😊