All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
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5 / 5 Share

Oct. 1, 2024

find all you need at AiT: Loyalty program & Emails. Ankit really fast supporter.

Using app

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Total reviews

15

Average rating

4.2

5 / 5 Share

Oct. 1, 2024

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop. As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results. Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional. I highly recommend AIT. Simon W USA

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 16, 2024

Buena atención al cliente y buena aplicacion

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

Using app

11 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 6, 2024

I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING. This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy. Please address this issue promptly, as it has been an ongoing frustration.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.

Using app

12 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2024

Store

Gustavo

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

July 19, 2024

The team gave very good advice.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Very Happy so far! recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

Store

HaveIn

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Super kwaliteit, voldoet meer aan de eisen dan verwacht!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!

Using app

About 2 months

Total reviews

3

Average rating

5.0