All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2020

Probando la app, hasta ahora me parece excelente. Hace tantas cosas que no puede tener un mejor nombre. Un poco de gamificación para promover más interacción con tu página.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2020

I think this is very good but there are some things that do not work I think this is special for the theme but very good

Store

spearss

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 25, 2020

This is a new app so i don't have much experience to tell. But their technical support is responsive and really helpfull.

Using app

3 months

Total reviews

10

Average rating

4.9

3 / 5 Share

June 18, 2020

Kind of hard to customize to your liking. It's average so far. I will update later on. I also have an issue with the review feature, whenever someone clicks it on my website, the cart icon enlarges in the background. Please fix that issue asap

Using app

About 1 hour

Total reviews

1

Average rating

3.0

4 / 5 Share

June 14, 2020

The app is great and complete, but it is a little bit slow especially when someone want to open an account, hopefully they will improve it quickly.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 24, 2021

So far so good. The support is great as well. The modules look nice and simple, and the setup is intuitive. The support is awesome as well.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

I'm still testing and weighing the features against apps I was already using but so far, I've switched to their web push and loyalty features. I am now considering the email feature and switching my announcement bar needs b/c it would eliminate two apps for me. My chat and product reviews are already covered by apps that I really like but I may review at a later date. The 5 stars so far are for the features I have switched too, the ease of doing so, the extensive options for both the rewards and web push. I especially like all the reward earning options, tier options and the templates for the web push...those items alone made it an easy decision for me. The 5-stars are also for their support help. I contacted them with 2 issues/questions and came up with 2 more during our conversation since Preetam was so helpful and patient. I am going to seek out a roadmap or some type of updates on what's coming next. I'm hoping I will find some sort of mobile app option...I know that's a tall order but it would super helpful Otherwise, I hope this is the beginning of a great partnership! Thank you AiTrillion for a great app that covers so much and Preetam for your help! 11.27.2020 - Had a good experience with support again today...the day after Thanksgiving. I'm so glad they were there to offer help. We were able to resolve the issue that was mainly based on having duplicate sendgrip cname settings...issue resolved. Thanks again Preetam! Update 4.6.2021- I am now using the review app in addition to the web push and loyalty rewards app. I still really like this app. The number of features it has available and the cost over value make it a no-brainer for my shop. Customer service is very responsive and helpful as well. Give it a try if you haven't already!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 8, 2020

ever since i have using this app it doing good .i have find lot of new customer thank you soomuch up

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success! One last thing, we wish to know what we can do better to make it a 5 star!

5 / 5 Share

Sept. 4, 2020

This is such a wonderful app! Requested some assistance for email marketing and after 5 mins I was all set up. Plus it has so much features! Highly recommend. Fats forward and I'm still using this app. It's absolutely amazing. It really helps getting started and growing your email and push notification marketing campaigns. Highly Recommend!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! We are so grateful for your kind words. Thanks for sharing your 5 STAR review with us and the community. We are so grateful to you for the gesture.

4 / 5 Share

June 6, 2020

até agora estou gostando e rapido facil de configurar,tem varias maneiras dentro do app atende bem a nossa espectativa. vamos ver ao longo do tempo

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Estamos incrivelmente gratos por você ter tirado um tempo para nos deixar esta nota. Os valores de nossa empresa colocam a satisfação do cliente como prioridade máxima e estamos comprometidos com nossos clientes. São clientes como você que tornam nosso trabalho maravilhoso. Estamos ansiosos para servi-lo.

4 / 5 Share

June 6, 2020

Really Looking forward to using it, and see better results coming up, it looks professional and directed to the point.

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us such a beautiful review. While Shopify places stars next to our business, you are our real star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well & we are motivated to help you build your business. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

3 / 5 Share

June 6, 2020

This is one of the easiest to use application -I am very Impressed with it for now.Marketing is the biggest nightmare for eCommerce traders

Using app

About 5 hours

Total reviews

2

Average rating

4.0

Developer Reply

Words are powerless to express our gratitude. Thank you for the 5-star review, but most of all, thank you for being part of Aitrillion's fast-growing Shopify Seller Network. We are looking forward to your business success story.

5 / 5 Share

Sept. 8, 2020

This app is fantastic an it has so many functionalities that you find on multiple individual apps. I love it and good work. The support is also fantastic as well. Definitely recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you.

5 / 5 Share

Aug. 29, 2020

This is the Swiss Army knife of app, it has everything you could ask for. Really has helped us with marketing our site and getting good traffic. also have some great customer 24/7 service too.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.

1 / 5 Share

June 1, 2020

Work about fine and then start asking for credit card details on login for "store ownership verification purposes" As if. App has been deleted and will never be trusted

Using app

2 months

Total reviews

4

Average rating

3.5

Developer Reply

We request you to please give us one chance to understand & explain the query. For the trust, Aitrillion is owned by AAAecommerce Inc, with 10+ various other apps on Shopify, also have 1000+ stores signed up in just the last 60 days. You can read tons of reviews on Shopify by 100's of sellers using it. For your issue specifically, We have a standard way of seller verification of the account. It's mandatory for us to follow industry standards for customer data protection & CAN-SPAM act using the consumer data. Our Ai if detects any anomaly automatically, does ask for store owner verification on the AiTrillion.com account created by anyone. Sometimes the Aitrilion account is created by a web agency doing the website & the owner doesn't know about it. However, we have many ways of verification, like via phone & domain-specific email submission too. Hence, we can solve your issue by various means.

4 / 5 Share

May 29, 2020

Happy so far let's see whats going to happen in the long run. I really hope that this app will bring me some traffic and sales

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success!

4 / 5 Share

May 26, 2020

Just installed. So far so good. Hopefully it'll do exactly whats its supposed to. I'll be back here to update you

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

For all the little and big ways, you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store's success. This review made our day! We are so grateful for your kind words.

3 / 5 Share

May 24, 2020

Great support. They have it all in one place, smart pop-ups, email automation, loyalty program, and much more. thx

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

We are thrilled that you loved your experience on Aitrillion; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to make your Shopify Business A Success! - We would look forward to have your mind changed from 3 star to 5 star based on ongoing betterment of the system as per your high expectations set for us & that does motivate us to do better.

4 / 5 Share

May 21, 2020

i think the app is great. I do have an issue of doing the first come first serve method to gain customers.

Using app

6 months

Total reviews

2

Average rating

2.5

Developer Reply

Words are powerless to express our gratitude. Thank you for the 5 star review, but most of all, thank you for being part of Aitrillion's fast growing Shopify Seller Network. We are looking forward to your business success story,