Ai Loyalty, Email, Memberships
AiT: Loyalty, Memberships, & Email Marketing for Shopify
Rating
4.7
feedback
492
chart
#1,174
All reviews
Rating Breakdown
Review RSS Feed
May 16, 2020
We are currently testing this app out and it seems great! This one of the best apps I've seen on the appstore so far.
Thank you for taking the time to leave us such a beautiful review. While Shopify places stars next to our business, you are our real star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well & we are motivated to help you build your business. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Sept. 9, 2020
Love this app, look forward to getting to learn it more. Need the recurring app feature for my website. Update: app support has ignored last 4 emails about a glitch. Not very professional
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to make your Shopify Business A Success!
May 8, 2020
Kind of confusing to set up, but once you've got it sorted, this app really works. The loyalty program is great.
For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success.
May 3, 2020
easy & good app i am still testing the app, but until now i didn't catch the expected results, hope the results be more effective reports and analysis should be more advanced
For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success. We suggest you to implement all our automation features for maximizing the returns. You can use our FREE dedicated support executive setup services to make sure everything is setup for full fire. You can reach us at [email protected] for the same.
May 5, 2020
Update The level of unprofessional behavior is Absolutely disgusting your employees have toke it upon themself to stalk and harassed my business with multiple messages on my website and Facebook page commenting how horrible my website speed is, this kind of behavior is unacceptable. I’m the owner of the business and while it’s one of my employees that left the reviews I stand by he 100% and for the record, he uses Gt to test the speed and the app was causing the speed to be lowered and once it was deleted the speed scored increases. I’m filling a report with Shopify for harassment and stalking. I hate to leave this review because this app is amazing with having everything in one but what a mess, so before I download this app I read some review about the app slowing down their site, speed is very important for any website I did a speed test with google and my site was A+98 and after I downloaded this app I was shocked with my mouth open because my google speed drop to F-33 like what!!! and that was after I receive about 30 emails from customer's about my site being slow, this is crazy for one app to do that much damage. I have 20 apps on my store and never had a problem and google was telling me that this app was the reason for the lower score. PLEASE FIX THIS because it is crazy. Update
Technical Analysis: After removing Aitrillion, Please check google insights link given below; Your website score is still terrible 31 same as reported to us after installing Aitrillion (It means it's not the Aitrillion App Issue but the Theme of the website most probably or something else) - Seo this google insights - https://developers.google.com/speed/pagespeed/insights/?url=samiraboutique.com Hence, it proves Aitrillion is not the causing site speed issue. Like you said it's an amazing app with all at one place (We really appreciate your acceptance about app abilitiy) &; also 1000's of Shopify sellers are using it successfully (See reviews of 100+ stores below. We humbly request you to please let us help you with your store speed issues ([email protected]) we can find the real issue on the website speed without installing our app. We believe it's a theme issue as Aitrillion is already removed by you & google score is still low to 31 as proved above. We would love to help you with your store speed even if you have removed our app. Our support team has left you a voice message & you can reach me directly on [email protected] :) ! We are here to help our sellers & the community & trust out 5/5 other sellers review & 10+ years of experience, we can help in lot of ways.
April 20, 2020
This app is truly amazing and helps with automation. While I am still very new at using it, it's working well so far and will be back to add to my comment if need be. The agent helped me set it up from start to finish, no stress at all. Plus, it is free! I definitely recommend using the app.
Our heart just keeps thanking you and thanking you ! Thank you for your review.
April 4, 2020
I've been using the app for a few days now. It's relatively easy to set up and understand ow it works. When I got stuck along the way, the customer service was very responsive and efficient. There is still a long way for me to go with this app, but so far so good.
Thank you for the review. Team AiTrillion is humbled and grateful.
March 27, 2020
I used this app and I highly recommend to anyone looking to start a business online, I wouldn't start a business without it.
Thank you for the review. Team AiTrillion is humbled and grateful.
Dec. 9, 2019
Amazing customer service from AiTrillion app they set me up instantly and answered all my questions, as well as their service leading me to increased sales, HIGHLY RECOMMEND
Thank you for the review. Team AiTrillion is humbled and grateful.
Dec. 12, 2019
App didn't work out for us but the customer service to take care of that was fantastic! Keep up the hard work and I hope it helps out others in the future.
Hi Tom - Your app charges are correct based on our pricing plan. Still, we went ahead and approved a refund of your charges as you have not used the app. Let us know if you have any queries and our team is available anytime to help you and set up the app with all the features. Thanks
Nov. 27, 2019
Brilliant ! This app has increased my sales and the loyalty rewards has given my customers the extras push to buy my products. I have to say the customer service team at aitrillion are absolute brilliant! They have sent me up and got me going without disturbing my business/ I highly recommend ai trillion!
Thank you for the five-star review! It's awesome to hear that our Support team was able to help out!
Nov. 25, 2019
The app is amazing, it has so many functions and allowed me to drop several apps. The customer service I have received is great and they are willing to help you.
Thanks for using our app, and for the five-star review!
Nov. 22, 2019
EVEN AFTER CANCELING AND RECEIVING EMAIL CONFIRMING CANCELLATION, THEY CONTINUED TO PUT POPUPS ON MY SITE. OK... AND THIS IS WHAT? https://prnt.sc/q0rgig
Hi Clara, It seems like there is some confusion. Our team has checked your store and the popup is coming from the privy app and not from AiTrillion. Please check screenshot here - http://prntscr.com/q0qbea Still, if you need any assistance, please let us know and we can help you in removing any popup which is creating a problem in your store. Thanks
Nov. 19, 2019
Am using this app to get my store ready for BFCM.It has lots of features and I like everything about it.Hopefully I will be able to make some sales.Customer service is excellent.Thank you Sachin!!You are the best.
Thank you for the review. Team AiTrillion is humbled and grateful.
Nov. 18, 2019
This app has the most solid features of any marketing app I've ever used. Support is top-notch. Don't pass this one up :) Every time I have needed support they respond within an hour and often time they will offer to configure portions of the system I'm stuck on.
Thank you for the review. Team AiTrillion is humbled and grateful.
Nov. 16, 2019
I loved how the app was easy to use plus their are extremely respectable plus they personally optimized it to correctly correlate with ezosto all the staff is loving in supporting just eating to see a change in engagement other than that wonderful app ✅
Thank you for the review. Team AiTrillion is humbled and grateful.
Nov. 16, 2019
I am glad I was able to get help with app, it was fast and professional I would highly recommend it to anyone who is not tech savvy.
Thank you for the review. Team AiTrillion is humbled and grateful.
Nov. 3, 2019
I like really AiTrillion's great all-in-one e-mail service than ever expensive apps together. Workflow is easy to understand to send to your customers - fully automation. 100% recommend!
Thank you for the review. Team AiTrillion is humbled and grateful.
Oct. 31, 2019
Firstly, this app has lots of nice features that come in handy. More importantly though the live support is actually competent and fixes things with you in real time rather than being transferred from one team to another to email and wait for an answer every time
Thank you for the review. Team AiTrillion is humbled and grateful.
Oct. 30, 2019
The app is just AMAZING!! I would definitely recommend anyone!!! Fast replies and support from the group! Thank you !!
Thank you for the review. Team AiTrillion is humbled and grateful.