All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
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5 / 5 Share

Sept. 17, 2019

Excellent tool! I’m so glad I chose to use it. Support has helped me a lot! A++++++++++++++++++++++++

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Sept. 16, 2019

This App is great so many features to help keep our customers engaged in our brand. The Email marketing automation with Loyalty and Review is great combination in this app.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review. We're glad that our app is able to help your business!

1 / 5 Share

Sept. 16, 2019

I really liked the idea of this app and the quick response to some of my questions. However, the Shopify store lists a 14 day trial and then $9 booster plan. But when you download it, all of a sudden the lowest plan is $29. I do not need all of the features- only loyalty but I was interested in exploring the other options. I have more than 1000 contacts so my price now is $60+. I would have paid that but I didn’t appreciate that the up front cost in the store was misrepresented.

Using app

8 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi Laura, Thank for showing your concern & as you have already mentioned we are very quick in responding to any queries. We tried to reach you yesterday too. Our pricing is very clearly published on our website & is same on Shopify. You were caught in these scenarios within that 5-minute window when we were publishing new discounted pricing for all. Please see on our website we have a new pricing structure "lower than earlier for all with many users" published on Sep 16th itself. I would really appreciate if you can give us 5 minutes to speak & trust you did show in our app. We promise you will love the app & cross integration of triggers between Loyalty, Review, Push Automation. Please email me on [email protected] & I will work personally to help you.

5 / 5 Share

Nov. 25, 2019

We just started with Aitrillion. A few problems were handled very professionally and quickly. Programs work well and we are looking forward to a good future with Aitrillion. Keep up the good work. Regards Ken @ Insect Sales.com

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 17, 2019

I highly recommend this app.their support team are very good and friendly.They always work hard to sort out all my concerns.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 16, 2019

Best app ever!! friendly fast service and set up is a breeze, 1000% recommended!!! covers all basics for a new online store, emails, push notifications, loyalty program etc...

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 16, 2019

Great app! Got everything I needed. Customer support helped me quickly with the question I got. Would recommend this app

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 7, 2019

I would have to say that this is one of the best apps I have used through Shopify. If you want to combine all your apps into one app then this is the one. Cart Abandonment, Reviews, Loyalty Program, Push Notification, email and the list goes on. Well done on a great app

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 2, 2019

Great App Platform. Everything you need from loyalty rewards program, review widgets, email marketing, push notification, chat bot, email template designer. The support team is AWESOME, I send an email and I guest a response within 10 hours. They also spent time to create documentation to guide you how to install the widgets. It takes a minute to go through everything and make sure it is installed correctly (alot of information) however the app itself can be integrated with other apps which I find nowadays we install so many apps but how do we integrate them together onto the website. I submitted a features request to the loyalty program and their team got right on it and will have it for me this week, at $0 cost ! talk about customer service. LAST BUT NOT LEAST the app captures date, customers who viewed which products most, which emails attracted them, which customer spent the most etc. all in 1 and pricing is affordable.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

3 / 5 Share

July 31, 2019

The app visually loads slow on my site so i have decided to uninstall. Perhaps on your site there won't be an issue and in that case i highly recommend this app. I also had a problem with support though Sachin (founder), upon reading my review, is genuinely interested in improving support and the app in anyway possible which is super encouraging as AiTrillion has the potential to be a game changing app. It was very easy to set up and could potentially save a lot of money. I will definitely consider re-installing in the future.

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

1000's of sellers are not running on Aitrillion. We wish you to come back & try again with 100's of new features helping sellers to boost business during the Covid19 tough time. We really would like to help if you permit.

5 / 5 Share

June 27, 2019

A good marketing perform include everything I need such as loyalty reward, email marking, chatbot, push notifications, automations ..etc. There are still have some rooms for improvement, but their supports will do anything to help you and setup for you to start your business. Good Jobs !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.