All reviews

Rating Breakdown

  • 5
    90% (227 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 99% (251)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2023

The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share

Feb. 8, 2023

Rishav - Has helped me a lot! The team is the best of the best! great support Everyone should use ai trillion

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

That is so kindπŸ’–, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share

Feb. 1, 2023

Amazing customer service. Thank you Pratibha! First time on the call with her and she patiently listened to me and answered all my questions. looking forward working with her.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

It's great to hear that enjoy the app and our support🀩. We are excited for you and all your future growth πŸš€

5 / 5 Share

Dec. 16, 2024

We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review. Edit- Huge shoutout to Naman, he was incredibly knowledgeable and helpful! Louis

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

The app is excellent. It has a huge variety of modules for building a perfect customer loyalty system. In addition, their service is simply excellent. They provide professional and kind support, both by email and Zoom. warmly recommended!

Store

RUN-ET

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. πŸ’– We are so glad our team was able to provide the support that you needed. And yes, we have 11+ modules in just the platform to replace multiple apps and provide the power of automation & integration between them. πŸ’ͺ

5 / 5 Share

Dec. 15, 2022

This app is very good than all app , good team and good services ,i like use this app .its really help me a lot

Using app

3 days

Total reviews

3

Average rating

3.7

4 / 5 Share

Dec. 13, 2022

The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.

Using app

19 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share

Nov. 24, 2022

The application is very useful & user-friendly. There were lots that I didn't know but after Ms. Pratibha explained I have now understood it's full usage. Thank you!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

5 / 5 Share

Nov. 10, 2022

The best app I ever use!!! It has all the functionality to run my store, and All in One package in one super app! Service and Support are excellent!!!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review πŸ’– We're so glad to hear that you're loving our customer service!

5 / 5 Share

Nov. 4, 2022

Excellent app which I will recommend. The support team is excellent and always on hand to help. If you are starting up, this is the best app for you as they have almost every thing for you.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

That is so kindπŸ’–, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share

Oct. 7, 2022

The support team are awesome, super helpful and really responsive. They jumped in and got things set up and running for me in under 24 hours. Excellent stuff and many thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Amazing app and support. We are working with Ai Trillion for over a year now and the features this app provides are amazing. We were able to improve sales by over 25% by enabling Email automation and many other functions this app provides. The support given to fix issues or simply help improve the performance is beyond what I would expect. Such an amazing app can highly recommend it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! πŸš€

5 / 5 Share

Aug. 3, 2022

The AiTrillion team provide us an exclusive service. They treat our request as a development tools to grow their business. Aside of features, we also get a lot of insight, so we can grow together.

Store

TORCH

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. πŸ’– We are so glad our team was able to provide the support that you needed πŸ’ͺ We also appreciate your thoughtful feedback on our calls. These are great ideas that we will pass along to our Product Team to add on the features.

5 / 5 Share

Aug. 2, 2022

Great App! If you are looking for a solution that will allow your customers to come back for more with loyalty, emails, reviews, etc., you are looking at the right one! This app helps us in removing multiple apps which we are using for the store. They are helping us a lot and super patient. Jacq was helping us all the way and making it a success.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying AiTrillion so far πŸ€— and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!

5 / 5 Share

July 4, 2022

Super helpful and quick to resolve any issues. Need min of 100 characters to post the review.............................

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us the review! πŸ’–

5 / 5 Share

June 2, 2022

Not only is this app effective in helping me meet my marketing and sales goals, but the customer support is first class. I can get on a zoom anytime I need and speak with a team of people who are extremely knowledgeable and care about my company's success.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too πŸ’ͺπŸ’–

5 / 5 Share

April 14, 2022

I moved to Shopify after seeing this plugin on a client's site. It does everything 600 plugins on WooCommerce would do. There were a few issues (I like all my site elements to have the same theme), and their amazing support specialist Preetam D was there to help me every time. I don't often leave reviews, but this company and that support specialist deserve more than five stars!

Store

Layr

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review,😍 I'm so happy Preetam was able to help you. Just between you and me, we think he is really awesome too! πŸ™Œ Best of luck with your program!

5 / 5 Share

Feb. 27, 2023

Rishav helped me with SMS and was amazing! AiTrillion offers very useful tools for your business, but what is even better is they offer help in implementing their tools. I'm not a developer, and they extra help is the only way I could get the tool up and running. I'm transitioning from another emailing marketing app and they have been very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're so happy to hear that! Thank you so much for taking the time to leave us this lovely review πŸ’– We are going to launch the SMS module in June 2022 only.

5 / 5 Share

April 1, 2022

Support has been very helpful. App is robust full features for any store. Just getting started, very pleased so far.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this lovely review! πŸ’–

3 / 5 Share

March 24, 2022

The support team for this app is amazing. Despite time differences, I still get support replies very quickly. Support is concise almost all the time

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for leaving us your lovely review πŸ’– If there's anything that we can do to turn your 3-star experience into a 5-star one, please don't hesitate to let us know! Happy to helpπŸ™