Ali Reviews: AI Product Review
Ali Reviews - Shopify Product Reviews App
Rating
4.8
feedback
1,370
chart
#1,434
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
25%
-
Less than a month
23%
-
Less than a year
30%
-
More than a year
14%
Reviews Summary
The reviews for the app are overwhelmingly positive, with users praising the excellent customer service and quick support provided by team members like Dawn, Mya, and Saiki. Customers appreciate the fast response times, thorough assistance, and efficient problem-solving. The app is also commended for its great features and ease of use. However, there are a few negative reviews mentioning issues with billing, language translations, and technical glitches. Some users experienced problems with charges even after uninstalling the app, language translation errors, and difficulties with the app's functionality. Additionally, there were complaints about poor support experiences, including language barriers and unhelpful responses.
Highlights
Review RSS Feed
All reviews
Dec. 27, 2025
I just want to say a huge thank you to the Ali Reviews: AI Product Review team. This app has made such a big difference in my store, and I genuinely feel more confident showing my products now. I especially want to give a special shout-out to Mya. She was absolutely amazing and helped me with technical issues in my store code that I was struggling with. Her support was patient, kind, and incredibly knowledgeable. She took the time to make sure everything was fixed properly and didn’t rush me at all. From my experience, Mya truly cares about helping store owners succeed, and that means a lot. Support like this is hard to find, and it made the whole experience stress-free. I’m really grateful for the help and highly recommend this app to anyone looking to improve their Shopify store. Thank you again, Mya and the Ali Reviews team!
Dec. 22, 2025
Hi OXYGENSOLVE, Ali Reviews team truly appreciate your comment for the app. If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Review contents also give other merchants a chance to review our app and decide to use our service. We will try our best to deliver the app's best features to all valued users. Have a nice day, Lauren from Ali Reviews
Dec. 19, 2025
Great technical support, kudos especially for Mya! Solved my setup issues swiftly. Couldn't ask for better support. Keep it up guys!
Dear Indestructible Stockings, Ali Reviews truly appreciate your comment to the app and support team. It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. You can find more about the app at: https://alireviews.io/ Kind regards, Lauren from Ali Reviews
Dec. 19, 2025
Thanks Lauren for the quick help with getting my deleted reviews back. Super fast!
Hi Sveadon, Ali Reviews team truly appreciate your comment for the app. If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Review contents also give other merchants a chance to review our app and decide to use our service. We will try our best to deliver the app's best features to all valued users. Have a nice day, Lauren from Ali Reviews
Dec. 17, 2025
Everytime I ask for support it is very helpful and very kind
Dear Yunae Beauty, Ali Reviews truly appreciate your comment to the app and support team. It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. You can find more about the app at: https://alireviews.io/ Kind regards, Lauren from Ali Reviews
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