Rating

4.8

feedback

1,319

Reviews

chart

#1,308

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    24%
  • Less than a year
    29%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific support representatives like Dawn, Saiki, Mya, Harry, and Andrea who were extremely helpful and responsive. Customers appreciated the ease of use of the app and how it helped them manage product reviews effectively. The app was also commended for its ability to increase sales through quality reviews and smooth review management. However, there were a few mentions of minor bugs and issues, but the strong customer support helped resolve them quickly. Overall, users highly recommended the app for Shopify store owners.

Highlights

Excellent customer service and support from specific team members like Dawn, Saiki, Mya, Harry, and Andrea
Ease of use and effective management of product reviews
Positive impact on sales through quality reviews
Minor bugs and issues quickly resolved with strong customer support
High recommendation for Shopify store owners

Rating Breakdown

  • 5
    94% (1,235 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (35 ratings)

Reviews with Text

  • 97% (1,275)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2026

Top Class HUMAN support from Katherine and team who are always there to help you. Top class product with great support. The Review limits 150 per product is confusing but you get help to resolve the problems

Using app

2 days

Total reviews

17

Average rating

4.9

Developer Reply

Dear Johns Pet Store, Ali Reviews truly appreciate your comment to the app, its usabiliity and support team. We will thrive to be with your business in the long term. Please let us know if you have any further feedback for the app. Kind regards, Lauren from Ali Reviews

5 / 5 Share

March 9, 2026

Mya is a lifesaver, she takes her time to help you, is kind and most importantly she gets the job done. Thank you Mya!

Using app

5 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Dear QCOLLECTION, Ali Reviews truly appreciate your comment to the app and support team. It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. You can find more about the app at: https://alireviews.io/ Kind regards, Lauren from Ali Reviews

1 / 5 Share

March 5, 2026

This is the worst app in Shopify Store i am not sure why this app has 4.8 star. I enabled the yearly subscription only to find out that the app is not compatible with my store design and they refused to refund my money they are criminals. The stupid girl Lauren said they do not refund yearly subscription! idiot! it's my money and when your product isnt working you dont keep someones money its called stealing - i literally messaged you less than 5 hrs after the subscription was made to cancel it

Store

Shorper

Using app

19 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Shorper, I'm Lee Ly from Senior Support Team of Ali Reviews After reviewing your case, our team have done refunding you the app charge as you did not use the app after activating paid plan. Could you please check the follow support ticket to let out team check and finalize your case. Thank you in advance. Best Regards, Lee Ly Ali Reviews Support Team

5 / 5 Share

Feb. 24, 2026

very patient with me. Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Aus Home Society, Ali Reviews truly appreciate your comment to the app and support team. It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. You can find more about the app at: https://alireviews.io/ Kind regards, Lauren from Ali Reviews

1 / 5 Share

Feb. 23, 2026

very bad experience dont buy this alireviws

Store

izelox

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi izelox, Here is Lauren from Ali Reviews Our development team has completed an update to resolve the login issue you experienced. We understand how inconvenient this must have been, and we truly appreciate your patience while we worked on it. When you have a moment, please try logging in again and let us know if everything is working smoothly on your side. If you still encounter any problems, we’re here and ready to help. Thank you again for your understanding. Thanks and best regards, Lauren from Ali Reviews

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more