Ali Reviews: Kudosi Reviews for Shopify

Ali Reviews: Kudosi Reviews

Kudosi (formerly Ali Reviews) - Shopify Product Reviews App

Developer

Rating

4.9

feedback

14,841

Reviews

chart

#480

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    29%
  • Less than a month
    33%
  • Less than a year
    23%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users mentioned specific support representatives like Saiki, Mya, Dawn, Andrea, and Rachel for their professionalism, quick responses, and helpfulness in resolving issues. Customers appreciated the ease of use of the app and the efficiency of the support team in guiding them through any challenges. The app itself was described as effective in managing reviews and boosting customer confidence in purchases. However, there were a few mentions of unexpected charges and one user reported a negative experience with the app causing site issues.

Highlights

Exceptional Customer Support
Ease of Use
Effective Review Management
Positive Impact on Customer Confidence
Issues with Unexpected Charges and Site Problems

Rating Breakdown

  • 5
    95% (14,090 ratings)
  • 4
    4% (566 ratings)
  • 3
    1% (82 ratings)
  • 2
    0% (38 ratings)
  • 1
    2% (322 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 25, 2025

This is the only review i have ever done. The support team has been more than helpful providing the key information i needed for exporting and importing reviews. The team and staff are very dedicated and friendly and will help you just as much as they helped me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Andrea Give us very nice Customer support solved all the problems

Using app

About 4 years

Total reviews

5

Average rating

5.0

1 / 5 Share

April 23, 2025

Still being charged after I canceled an deleted app due To it did not work an i only had the free trail but someone who works for the company added me onto the 14 99 month one without my knowledge be aware!!

Using app

About 2 months

Total reviews

3

Average rating

2.3

5 / 5 Share

April 21, 2025

It was great! I received a quick response and my issue was resolved swiftly.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai Regards, Kyle from Kudosi

5 / 5 Share

April 20, 2025

Saiki from the support team was incredibly helpful. Highly recommend this app, not just for its features but also for the outstanding support team!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, My name's Charles from Kudosi. We really appreciate your feedback and comment about your experience when using Kudosi. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our live chat or email us at support@kudosi,ai Regards, Charles

All reviews

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