Rating

4.8

feedback

1,350

Reviews

chart

#1,385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    24%
  • Less than a year
    29%
  • More than a year
    14%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many reviewers mentioned specific support representatives like Mya, Dawn, Rachel, and Saiki who were patient, knowledgeable, and quick to resolve issues. Users appreciated the quick response times and efficient solutions offered by the support team. The app itself was also commended for being user-friendly, intuitive, and helpful in managing reviews and improving store performance. However, there were a few negative reviews mentioning issues with billing, lack of support for certain platforms like eBay, and technical problems that affected the functionality of the app.

Highlights

Excellent customer service and support
User-friendly and intuitive app interface
Quick response times and efficient solutions
Negative feedback on billing and technical issues
Lack of support for certain platforms like eBay

Rating Breakdown

  • 5
    94% (1,266 ratings)
  • 4
    3% (44 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 96% (1,301)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Dawn helped us, and everything was great.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Top team, Lee was so good, all working now...

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 10, 2026

Great app for beginner stores! The team is very friendly, and I really appreciate their support.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 7, 2026

quelques bugs mais bon support

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi Boutique Bidet Portable, Here's Lauren from Ali Reviews and we really appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Kind regards, Lauren

5 / 5 Share

Feb. 5, 2026

facile e semplice da utilizzare .grazie

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Blue charme, Ali Reviews truly appreciate your comment to the app and support team. You could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. You can find more about the app at: https://alireviews.io/ Kind regards, Lauren from Ali Reviews

All reviews

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