Rating

4.8

feedback

1,388

Reviews

chart

#609

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    23%
  • Less than a year
    30%
  • More than a year
    14%

Reviews Summary

The reviews for the app are overwhelmingly positive, with users praising the excellent customer service and quick support provided by team members like Dawn, Mya, and Saiki. Customers appreciate the fast response times, thorough assistance, and efficient problem-solving. The app is also commended for its great features and ease of use. However, there are a few negative reviews mentioning issues with billing, language translations, and technical glitches. Some users experienced problems with charges even after uninstalling the app, language translation errors, and difficulties with the app's functionality. Additionally, there were complaints about poor support experiences, including language barriers and unhelpful responses.

Highlights

Excellent customer service and quick support
Positive feedback on features and ease of use
Issues with billing and charges
Language translation errors
Technical glitches and poor support experiences

Rating Breakdown

  • 5
    94% (1,298 ratings)
  • 4
    3% (48 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (36 ratings)

Reviews with Text

  • 97% (1,344)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 30, 2025

perfect support !

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi ClamantaBeauty, Ali Reviews team truly appreciate your comment for the app. If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Review contents also give other merchants a chance to review our app and decide to use our service. We will try our best to deliver the app's best features to all valued users. Have a nice day, Lauren from Ali Reviews

5 / 5 Share

Nov. 29, 2025

Great, top-notch service from Dawn ! Thank you !

Store

Vitaly+

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Dear Vitaly+, Ali Reviews truly appreciate your comment to the app and support team. It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term. Kind regards, Lauren from Ali Reviews

5 / 5 Share

Nov. 25, 2025

I’ve never experienced such fast and thorough support. Thank you very much Mya and Dawn!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear MarvioShop, Ali Reviews truly appreciate your comment to the app and suppport service. It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term. Kind regards, Lauren from Ali Reviews

5 / 5 Share

Nov. 21, 2025

客服好

Store

LEKCASE

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear LEKCASE, Ali Reviews truly appreciate your comment to the app. It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term. Have a nice day, Lauren from Ali Reviews

5 / 5 Share

Nov. 13, 2025

amazing

Store

Menduer

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear Menduer, Ali Reviews truly appreciate your comment to the app. It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term. Have a nice day, Lauren from Ali Reviews

All reviews

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