Ali Reviews: Kudosi Reviews
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App
Rating
4.9
feedback
14,711
chart
#528
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
64%
-
More than a year
8%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Customers highlighted the quick response times, professionalism, and effectiveness of the support staff, mentioning specific names like Rachel, Comei, Dawn, Harry, and Saiki who went above and beyond to assist them with setting up the app and resolving any issues. Users also appreciated the ease of use of the app and its functionality in generating reviews for their online stores. However, there were a few reviews that mentioned minor issues or challenges faced during setup, but these were overshadowed by the overall positive experience with the app and its support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
I would have to say that this service is a great idea. But as i was adding my reviews to my products on shopify I realized that all of the reviews that had pictures or videos were not the same product that i was selling.. So after assigning them i had to go back through all of them and take away every review with a photo or video. It was very aggravating... So because of that and the fact that i'm not making any sales i don't have the money to continue the subscription. I had to contact customer service to help me do this and I spoke with Rachel. She was so helpful and walked me through everything step by step as well as she informed me of being able to downgrade for now and then i can come back for the super plan whenever i have the money and the sales to do so. I want to say that she was polite and very informative she went well beyond for me and i appreciate it. Thanks Rachel
Dec. 19, 2024
Hello, I just wanted to share my feedback about your customer support team—they’ve been absolutely amazing! Quick, helpful, and super professional. Thank you for providing such great service! Keep up the excellent work!
Dec. 16, 2024
great app Ali Reviews help me a lot it's so simple and easy to use on top of that it have a ai generetor to help you find reviews more quickly and have a great support team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more