Ali Reviews: AI Product Review
Ali Reviews - Shopify Product Reviews App
Rating
4.8
feedback
1,388
chart
#609
All reviews
Review RSS Feed
July 12, 2021
I download this app,It is powerful as it can import lots of reviews from only aliexpress,if it can import from other shops it can be wonderful,as some supporter is not professional,he told me the wrong way to line the reviews,and it happens terrible to display three same reviews one window,I am not happy about that!
Hi Zhu, Here's Harvey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback about our app as well as support. We have a proper training for our support team to avoid this in the future. As you said that "if it can import from other shops it can be wonderful", for this concern, firstly you should export review from other shops and then use our CSV template to import for the current store. As I have checked you are having an active chat with my colleague, please let them know if you need further support. Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Harvey Ali Reviews - Product Reviews Support Team
June 21, 2021
Support is 1st class. They resolved an issue swiftly. At $19.99 pm is it VFM - not so sure - hence 4 stars
Hi Andrew, I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team
Oct. 16, 2020
The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!
Hi there, This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Leo Ali Reviews - Product Reviews Support Team
Oct. 10, 2020
the code doesn't fit well with my theme, but finally, I get help from them and solve it. thank you.
Hi Bonnie, I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you for spending time sharing your review. First of all, I'm happy to see that my colleague, Andy, helped you fix your issue. For your information, we showed some articles to instruct our user how to install the code for their theme, in case the code is not auto added due to the difference in each theme. Moreover, we are also willing to help you for this installation. Would you mind letting me know if there's anything else that does not meet your expectation? Cause you gave us a 4-star review, it would be helpful for us if you can share more feedback, we will have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. I am looking forward to hearing from you. Regards, Kate Ali Reviews - Product Reviews Support Team
June 15, 2021
Andy provided excellent assistance fixing an issue we were having. Reliable and quick to troubleshoot.
Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team
Dec. 6, 2019
good app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it
Feb. 1, 2021
best customer service I've ever experienced, but do constantly need to message them everytime I add the app to my turbo theme
Sept. 13, 2019
Good app, I just started working with them, lets see how its goes. I am trying with the free first seven days.