Ali Reviews: Kudosi Reviews
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App
Rating
4.9
feedback
14,532
chart
#525
All reviews
Rating Breakdown
Review RSS Feed
Jan. 19, 2024
I've had a problem where i cant import reviews for some reason and both times customer support has fixed it and imported the reviews for me. I think it will still happen and so im hesitant to import more reviews because i worry it wont work but they do a great job at helping me out. Just now Joyce not only helped me with my request but did it for me. They're responsive and helpful. Good experience overall but if that bug still exists that stops me from importing reviews is still at play then its a bit ironic considering importing reviews is their business.
Jan. 19, 2024
The app does not work well and it is useless
Hi Wei, I'm Louis from Ali Reviews and we personally apologize for this unexpected experience with our app - Based on your feedback, we seem not to catch your issue clearly, please explain it more details for better understanding - We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let her know if you need further support Looking forward to hearing from you soonest Best Regards Louis Ali Reviews by OneCommerce
Jan. 18, 2024
Customer support is very prompt. Giselle was very helpful when trying to resolve the issue we were facing
Hi there, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce
Jan. 18, 2024
This software is great, and the service attitude is very good and the service is very professional. highly recommended
Hi there, My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews by OneCommerce
Aug. 10, 2024
Support was very good and went above what i expected! Very happy!
Hi there, Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Robert Ali Reviews by OneCommerce
Jan. 17, 2024
The feedback is amazing, les escribes y te solucionan el problema súper rápido. (Al menos con la que hablé yo) Giselle es super agradable y me solucionó el problema rapidísimo.
Hi there, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Brian Ali Reviews by OneCommerce
Jan. 17, 2024
Très bon choix
Hi there, I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews by OneCommerce
Jan. 16, 2024
Reviews widget branding can be edited very easily. The way reviews display across the site is very nice. I had a few hiccups getting this installed. Clara from the support team connected with me and got the widgets live quickly. Highly recommended.
Hi there, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce
Jan. 16, 2024
Support très réactif et agréable ! Application facile à prendre en main, vivement conseillée !
Hi Hugo, My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews by OneCommerce
Jan. 16, 2024
very good
Hi Hajar, Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Robert Ali Reviews by OneCommerce
Jan. 16, 2024
excelent assistance and service
Hi there, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Brian Ali Reviews by OneCommerce
Jan. 15, 2024
Hi there, I'm Thomas from Ali Reviews. It sounds like you have a good time with our app Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews by OneCommerce
Jan. 18, 2024
One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support. Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed! Will never use this app or company again or recommend them to anyone.
Hi Ellen, I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app - For the issue that there's no button to export the review, so I highly appreciate your empathy on this situation because of the privacy review policy, we're considering to show the button so that users can do it by themselves. For your case, we still support you to export review in the short time - We have seen that one of our colleagues is taking care your case, she gave you a clear explanation, please kindly check your email and let her know if you need further support Looking forward to hearing from you soonest Best Regards Alex Ali Reviews by OneCommerce
Jan. 15, 2024
Servicio muy rapido y eficaz
Store
Mi tienda
Using app
3 months
Hi JESÚS, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce
Jan. 14, 2024
amazing customer support! giselle was a support helped me out a lot. I am also not a bot lol, for real would recommend
Hi Neko, Here's Kyle from Ali Reviews. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews by OneCommerce
Jan. 14, 2024
Best team ! Really good service and efficiente ! 5 stars
Hi there, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce
Jan. 14, 2024
good service
Hi Vincent, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce
Jan. 14, 2024
I'm just starting. Today, I finally hunkered down and started working on pulling in my reviews. After getting over the first hurdle, things are going well. Serenaa, the customer support rep, was very helpful.
Hi Zuleika, I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews by OneCommerce
Jan. 14, 2024
Customer service is very good and they respond immediately.
Hi there, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce