Ali Reviews: AI Product Review
Product reviews importer - Boost dropshipping sales w/ reviews
Rating
4.8
feedback
1,315
chart
#1,348
All reviews
Review RSS Feed
June 30, 2022
App is good especially technical support provided by them. Thanks for resolve the problem, you have a good knowledge @ Charlotte
Hi Tanbir, This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews - Product Reviews Support Team
June 30, 2022
Couldn't ask for better customer service, would recommend Ali Reviews. I had a little trouble trying to integrate and they fixed the problem asap.
Hi there, Here's Kyle. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews - Product Reviews Support Team
June 29, 2022
Scarlet and the app, itself, are fabulous. They were able to closely help configure the app to our needs and troubleshoot for our custom theme.
Hi William, I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team
June 29, 2022
Perfect and fast service. Chat function is working very well. Friendly people and fast replying! Thank you a lot!
Hi Liza, Here's Kyle. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews - Product Reviews Support Team
June 29, 2022
I have recently downloaded this app after using it 3 years ago. It is still my go-to review app and the best for dealing with aliexpress. There are some pros and cons however. Cons: - They have completely updated every aspect of the app since I used it back in 2019. Back then there was only one plan which cost 9.99 (now the starter plan now) and since then they have limited some of the functionality you used to get for that price and spread it to higher priced plans (along with new features. - The email template goes straight to google's spam filter and into the junk box (in my limited experience) - As mentioned before some functionality such as: changing font style, number of reviews to import at a time, changing email sender address... are reserved for higher priced plans. However you can still get by fine with starter plan even though it doesn't have quite the same value for money as before. Pros: - First and foremost they have the best customer service I have ever seen on a shopify app. Their staff really do go "above and beyond". They will reply instantly and send really good explanations and screenshots of how to solve issues. Furthermore, I was recently solving an import issue with a customer support agent (Pauline) and she even offered to import some product reviews for me (going above and beyond what is expected - well done!) - It is very compatible with themes and Aliexpress - Works well and is responsive to all devices - New features such as email and sms review requests (although it has the cons mentioned above) - Still my #1 go to review app
Hi Sergio, Here's Brian. Thank you so much for your feedback of Ali Reviews. Regarding to your main concern "They have completely updated every aspect of the app since I used it back in 2019", please let me make it clear we have restructured all plans with the change of its function, please be advised that this change was based on customer survey. However, the most important point and for your case is that to avoid the change affecting the current users by this change, your plan as Starter plan will be automatically upgraded to higher plan as Essential plan, but you just paid $9.9, this case was applied around July 15 2021, you can check on this store PimpleVac to know about it clearly and it's the main reason why you still used advance setting after this day, it's considered as the benefit to offer for our loyal customers. We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Regards, Brian Ali Reviews - Product Reviews Support Team
June 28, 2022
I'm still at the beginning. it looks great, but the most amazing is the support service, they helped me in a matter of seconds. I am really optimistic
Hi Mohammed, I'm Richard. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews - Product Reviews Support Team
June 13, 2024
We have used Ali Reviews for over 2.5 years. It allows us to collect product reviews from our customers, display reviews, send automated review request emails to our customers after delivery, and perform other functions. I find it easy to use, and when I need help with anything, customer support has always been quick to resolve the issue.
Hi Philip, Here's Kyle. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews - Product Reviews Support Team
June 27, 2022
The app itself is easy to use and works as expected! But more importantly, the customer service is BEYOND what is even reasonably expected! Charlotte actually contacted ME while I was using the app to tell me she noticed a problem with how I was utilizing their product. Seriously unbelievable! HIGHLY RECOMMEND
Hi Bonnie, I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team
June 27, 2022
Customer service during installation is awesome, super helpful and fast! :) I'm excited to see how the app performs!
Hi Emily, I'm Keva. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Keva Ali Reviews - Product Reviews Support Team
June 27, 2022
Muito bom o atendimento ao suporte, me ajudou muito! Estava com problemas mas logo conseguir resolver com o suporte!
Hi Yasmim, Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erica Ali Reviews - Product Reviews Support Team
June 26, 2022
Amazing service, very happy with the attentiveness to detail and everything that was accomplished on my request.
Hi Saif, This is Oscar. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well. Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app. If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews - Product Reviews Support Team
June 26, 2022
really awesome customer support by Jennifer. could use a export reviews feature so wouldn't have to contact customer service.
Hi Iñigo, I'm William. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews - Product Reviews Support Team
June 26, 2022
Den funkar jättebra. Jag får hjälp av Mia som är snabb och duktig och jag fick jättebra support redan efter att jag laddade ner appen
Hi Gustav, I'm Richard. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews - Product Reviews Support Team
June 25, 2022
brinda un buen soporte. me ayudaron a solucionar unas correcciones que tenia pendientes y que ellos mismos vieron como posible mejora
Hi there, Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews - Product Reviews Support Team
June 25, 2022
very helpful app and supportive great for my business on Shopify. Thank you you guys Thank youThank youThank you
Hi Duong, Here's Kyle. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews - Product Reviews Support Team
July 3, 2022
L'application est très utile pour récolter des avis sur les produits. Je vais continuer à l'utiliser. Le support est très réactif pour m'aider à prendre en main l'application. Le résultat est top et professionnel.
Hi Korian, This is Oscar. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well. Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app. If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews - Product Reviews Support Team
June 23, 2022
The team is brilliant and helpful, the app is super easy to use. I was able to import my current reviews to ali reviews and its now all up and running and looking awesome!
Hi Petzenya, This is Oscar. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well. Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app. If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews - Product Reviews Support Team
June 23, 2022
サイトにレビュー機能を用意するためのこのアプリを選びました。 値段も総合的に考えると他のアプリより安いと思います。 またサポートがしっかりしており、アプリをインストールして万が一テンプレート等の崩れや不具合等があれば開発元が同意を得た上でサクッと直してくれます。英語が必要ですがとてもいいサポートです。
Hi there, I'm William. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews - Product Reviews Support Team
June 23, 2022
The app is straightforward to navigate, and Dante promptly helped me set up everything on my website. I'll have to upgrade to a paid version soon, but fair enough.
Hi Xiaoqin, My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews - Product Reviews Support Team
June 22, 2022
This app is fantastic and so is the support. Developer reached out because we were missing some options and was more than happy to integrate into our custom theme, and was very quick and efficient with providing us what we needed to get it up and running ASAP... Would definitely recommend. 100%
Hi Sandra, This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Harry Ali Reviews - Product Reviews Support Team