All reviews

Rating Breakdown

  • 5
    94% (1,232 ratings)
  • 4
    3% (44 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (34 ratings)

Reviews with Text

  • 97% (1,271)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2022

Application facile à utiliser, performante. L'équipe SAV est réactive et répond aux questions avec précision. Merci l'app est parfaite pour moi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yves, This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Harry Ali Reviews - Product Reviews Support Team

1 / 5 Share

April 5, 2022

I've had this app for nearly two years and all it did was give me problems. It all started when they did an update. Every review got deleted on my store while I was getting heavy traffic. They managed to fix it after a couple of hours, but you cannot run a professional online business with that kind of situation. Then, I tried to send review requests, and my god, what a nightmare. I set it to send 30 days after fulfillment and Ali Reviews decides to send emails 7 days after fulfillment. I woke up every day to several customers asking me where their order is... I explained the issue to Ali Reviews customer service and they said it "should" be fixed, which it wasn't after a couple of days. Customer service needs to be more assuring. They tell you what you want to hear, not the reality. This app is very buggy and not recommended for "professional" business owners. I am not ready to delete this app yet because I already have too many imported reviews unfortunetely. If I knew all of this from the beginning I never would have used it. Buyer beware.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hi Jonathan, My name's Brian. First of all, we sincerely apologize for what happened to you and your store. Besides that, digging into the issue you faced with our Ali Reviews as following: 1. In relation to your review request email, please notice that once your sending time setting is done and you activate "auto schedule requests", all scheduled mails will still be sent according the current setting, so it's the main reason why your orders have been set 7 days after fulfillment instead of 30 days 2. As you mentioned that "It all started when they did an update. Every review got deleted on my store while I was getting heavy traffic", I have checked this unexpected issue happened last year. From now onward, I make sure this will never happen again. One of my colleague is reaching out you via email but unsuccessful, please kindly check your email and let them know if you need further support Regards, Brian Ali Reviews - Product Reviews Support Team

5 / 5 Share

April 4, 2022

Just installed the app and Tailor was really helpful! Will continue use this app and explore more features! Thank you!

Store

au+c

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews - Product Reviews Support Team

5 / 5 Share

April 1, 2022

Great customer support. Helped me get it installed and handled any questions I asked. really appreciate this app.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dane, I'm Richard. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 31, 2022

They helped me very well with my questions and everything looks good. Thanks for the good service!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leon, I'm Louisa. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Louisa Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 31, 2022

I have mainly used it for product reviews with email and direct product reviews it's very useful to our store. And it has many features like SMS reviews, and writing feedback surveys. We have used many apps for reviews but Alireviews shows many features and has quick support as well worth for price. Thank you.

Store

Waggle

Using app

19 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi Marimuthu, Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erica Ali Reviews - Product Reviews Support Team

4 / 5 Share

March 30, 2022

Nice to have an app that has reviews for products available for businesses that are starting out that may not have customer base yet for review. This allowed me to sell product with reviews so the customer can felt confident in their purchase. I did have an issue with trying to install the app. I was able to install it with their support, which was pretty fast.

Using app

About 18 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi Ranjit, I'm William. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 29, 2022

I used this app to help me do reviews add. I really like for your support. Thank you very much. I recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 29, 2022

Friendly and fast service was good. Other services are planned. It is recommended to use this app.!!

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Livio, Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 28, 2022

fast reply and nice support team ,very helpful guys,thanks fot your offer in settled down many problem for me

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi Ziwen, I'm Richard. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 28, 2022

This app is very useful, and the supporter is very professional. it is very helpful for me. thank you ~.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Abyb, My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 27, 2022

Nancy was very helpfud and patience to answered all of my questions. I understand quickly how it works and she send me screenshots who really help me to do the modifications so much faster .

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hortense, This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 27, 2022

great customer service honestly. they answer super fast. but its too pricey, if you can afford it, you should definitely get this app

Using app

28 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hi Ramazan, Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Phoebe Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 27, 2022

I love how Jennifer seen an error with my rating bar and notified me right away to fix the issue. I didn’t know there was issue going on my page but Jennifer made my day easier. Thank you

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tanisha, This is Miranda. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well. Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app. If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Miranda Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 25, 2022

Good App and it has great suopport, such as good app good app good app good such as good app good app good app good app such as good app good app good app good app such as good app good app good app good app such as good app good app good app good app

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 25, 2022

She is very nice and humble person I've ever met. She has solved my problem within some seconds. I wish you the best. You are cute :)

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 24, 2022

Just installed the app and so far I'm very pleased with everything specially the tech support. I recommend to anyone that is looking for this kind of app

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Guto, Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 24, 2022

Nice Support Team, Good App, Make my store like professional, I recommend this app to everyone, must install app.

Store

Otakuen

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Agus, Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erica Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 24, 2022

Great Customer Services. They resolved the problem right away. I am really happy with it makes it easy for customers to see the revies

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jennifer, This is Oscar. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well. Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app. If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews - Product Reviews Support Team

5 / 5 Share

March 23, 2022

I used this app to help me do business. I really like how it does work. The staff are very patient and the service is very attentive

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Louisa. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Louisa Ali Reviews - Product Reviews Support Team