Ali Reviews: AI Product Review
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The service is very good. Every time I have a problem, I submit it immediately and they solve it immediately. The after-sales service is perfect and the problem is solved in a timely manner. Lauren is nice friend Always kind
Hi EDCMALL, Ali Reviews truly appreciate your comment for the app. We thrive to be with merchants' growth in the long-term period. If you think we need to improve at any aspects, please give more detailed feedback. Have a nice day, Lauren from Ali Reviews
excellent customer support
Hi Tango Sports, Ali Reviews team truly appreciate your comment for the app. We will try our best to deliver the app's best features to all valued users. If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Have a nice day, Lauren from Ali Reviews
Hi Purelyse, Ali Reviews team truly appreciate your comment for the app. If you provide more feedback about features of the app, we will have more information and insights to improve the app better. Review contents also give other merchants a chance to review our app and decide to use our service. We will try our best to deliver the app's best features to all valued users. Have a nice day, Lauren from Ali Reviews
top notch
Hi MOONX® LUXURY, Thank you for your positive comment on our support team. Ali Reviews will more appreciate if you provide us feedback to improve app features and UI. We will try our best to improve the app day by day. Have a nice day, Lauren from Ali Reviews
Excellent customer experience overall
Dear RebosePRO, Kudosi (Ali Reviews) truly appreciate your comment to the app and customer service. It will be greater if you could provide more feedback to help us improve better. We thrive to be with your business in the long term. Kind regards, Lauren from Kudosi
pretty usefull app :)
Dear Forgey, Ali Reviews truly appreciate your comment to the app and customer service. It will be greater if you could provide more feedback to help us improve better. We thrive to be with your business in the long term. Kind regards, Lauren from Ali Reviews
Quick customer service when I ran into a small issue. Easy to work with.
Dear Lost Hat Co. store, Kudosi (Ali Reviews) truly appreciate your comment to the app and customer service. It will be greater if you could provide more feedback to help us improve better. We thrive to be with your business in the long term. Kind regards, Lauren from Kudosi
The developer is helpful
Hi YP Style, AliReviews (Kudosi) team is truly thank you for your great review to the app. However, it would be better if you left few experiences that you had when using the app. These comment might be positive and negative aspects, it's all value to our develop team. We can take your comments to improve and build the app day by day. Thanks and best regards, Lauren from AliReviews
Very good and efficient customer support.
Hi Timeless Macedonian Treasures store owner, Kudosi team greatly appreciate your comment for the app as well as support service. We know that the app still has many aspects to be improved. Any feedback from users are valuable so don't hesitate to provide us. We will try our best to be with you in the development of your store's business. Kind regards, Lauren from Kudosi
I’ve been using the AliReview app for a while now, and I am thoroughly impressed with the customer service. The team is always quick to respond, and the assistance they provide is incredibly helpful and efficient. A special shoutout to Lauren—her support was outstanding! She was prompt, clear, and provided solutions that truly made a difference for my store. I’m grateful for the excellent service and highly recommend AliReview to others!
Hi IMARKU store owner, Kudosi team greatly appreciate your comment for the app as well as support service. We know that the app still has many aspects to be improved. Any feedback from users are valuable so don't hesitate to provide us. We will try our best to be with you in the development of your store's business. Kind regards, Lee from Kudosi
Hi Acrymee, AliReviews team is truly thank you for your great review to the app. However, it would be better if you left few experiences that you had when using the app. These comment might be positive and negative aspects, it's all value to our develop team. We can take your comments to improve and build the app day by day. Thanks and best regards, Lauren from AliReviews
Thank you so much guys, it works well
Hi Shinyshellz, Ali Reviews truly appreciate for your great review to the app. It would be better if you left few experiences that you had when using the app. These comment might be positive and negative aspects, it's all value to our develop team. We can take your comments to improve and build the app day by day. Thanks and best regards, Lauren from Ali Reviews
Hi MyBat Pro, Kudosi team is truly thank you for your great review to the app. However, it would be better if you left few experiences that you had when using the app. These comment might be positive and negative aspects, it's all value to our develop team. We can take your comments to improve and build the app day by day. Thanks and best regards, Lauren from Kudosi
Quick and friendly customer service.
Hi Packed with Purpose, Kudosi (Ali Reviews) truly thank you for your comment to the support team. It would be better if you could share few thoughts about using process you had with the app. Our team will take your comment to investigate and develop Kudosi further. Thanks and best regards, Lauren from Kudosi
Update 4: 3/13/26: well, today we cleaned up some photos and the app decided to nuke itself and remove every single review and the import now does not work at all. Left our store with 0 reviews. both imported and customer feedback. this app really is testing us here but this is the worst app we have used in our 10+ years of business and we are stuck with it until to plan is up. Update PT 3: We’re keeping AliReviews at a 3-star rating based on how we actually use the app today. At this point, we’ve completely disabled the email review request feature due to ongoing deliverability issues. Even after updates, we still couldn’t get reliable authentication on the basic plan, so we chose to stop using that part of the platform altogether. The good news is that for our core use case—importing and displaying reviews—the app works well. Once reviews are imported, everything functions as expected, and the widgets and display options continue to perform reliably. The only persistent inconvenience is that AliExpress syncing/importing still only works correctly when done in a private/incognito browser tab. It’s not ideal, but it’s a known workaround and we’ve learned to work with it. So in summary: Email requests: deactivated due to deliverability problems AliExpress sync: still requires private tabs Review importing and display: working as it should Overall functionality for our needs: solid As long as we stick to importing and showcasing reviews, AliReviews does what we need it to do. It’s not perfect, but for our current workflow it gets the job done. Update pt 2 November 2025 - They actually released the custom domain and DMARC items, i was super happy to get that email but of course they paywalled it so its not even accessable on the basic plan. So they did not fix anything and this is the first app we haave seen that paywalls a DMARC verification that should be standard. These people are super good at letting you down. PS. Ali imports are still only working under a private browser tab. Updated – November 2025 After months of using AliReviews and sending thousands of orders, we haven’t received a single review from the automated email requests. We dug into the issue and found that the sender email AliReviews uses isn’t valid or authenticated. There’s also no way to verify it with SPF, DKIM, or DMARC, which means the emails never make it to customer inboxes. They simply get filtered out as spam. There’s no delivery or bounce reporting either, so you can’t even tell if the emails are going out at all. Support acknowledged the issue but wasn’t able to offer any fix or option to authenticate the sender. At this point, the only part of the app that works reliably is importing reviews, and even that takes extra steps and workarounds. For a paid app, this is a major letdown. We’ve turned off the email requests completely and are moving to another platform that actually delivers emails and provides real reporting. In short, not one email ever reached a customer inbox, and support couldn’t solve it. The review import feature is the only thing that functions as expected. August 1, 2025: (4 Star) AliReviews offers solid features and has worked well for our needs so far. We were able to resolve most issues on our own, and overall, the app performs as expected. We’ll continue to monitor its performance moving forward.
Hi Kawaii Stop store, We apologize for the inconveniences you got when using Kudosi (Ali Reviews) About the "Bulk import review" button on DSers, I see that our team have asked you Collaborator Account or Google Remote with the technical team to check the issue. Could you please allow us once to check it. Because on our side, we can see the button on our test store. We have the Bulk import with AI from AliExpress for 50 products at once, have you tried it. Please let us know if you want to get more support on this feature. Additionally, I have explained more features in our live chat and it was also sent to your mail. Please have a check and let us know if you have further questions. Kind regards, Lauren from Kudosi
Your app was not displaying correctly on my website. I asked you to fix it, and to do so, you requested permissions and disabled the COD (Cash on Delivery) purchase button. The problem is that you didn’t inform me about this, and by the time I realized it, hours had gone by without any sales. That means we were wasting money on ads driving traffic to a website with no purchase option. I’ve lost quite a lot of money because of this. The app itself is good, but giving your technicians access to the site has turned out to be risky
Hi Maximiliano Bello, Here's Lauren from Kudosi Senior Support Team. First of all, we are really sorry for the inconveniences that your store had when the Cash on Delivery section has not been displaying. We understand that you might think it is due to our app's Review Box when this section is under Review Box. However, we only re-synchronized the app widget and review data to make the review load and display properly. We did not take any action on Cash on Delivery section. From our team, we diagnosed the Cash on Delivery section might be hidden accidentally by anyone or it has been conflicted by the theme code. You can go to Admin Settings > General > scroll down to the end and access Store activity log to check the action on the theme and Cash on Delivery section. Or you can grant us a Collaborator Account to check and fix this issue for you. We hope to have your response so we could further support you. Kind regards, Lauren from Kudosi
Bonne app, j'ai pour l'instant aucune expérience négative.
Hi Al Russiya, Kudosi team is really appreciated to have your comments for the app. Through your usage experience, if you found more positive aspects and comments that you would recommend to other merchants, we would really admire it. Have a nice day, Lauren from Kudosi
Hi serathinan, Kudosi hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Kudosi
Works Perfectly for Bulk Review Import Kudosi made it super easy to import real, photo-based reviews to my store. It saved me hours and made my products look way more trustworthy. Great app for anyone with lots of items!
Hi COZYGLOBAL CONCEPT, Thank you for commenting on the app. In case that you need more support to understand the app further, don't hesitate to contact our support team. We do support merchant import reviews from variety of e-commerce platforms. You can ask our team for further guidance. Have a nice day, Lauren from Kudosi
Hi Justyol, Kudosi hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Kudosi
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