Ali Reviews: AI Product Review
Product reviews importer - Boost dropshipping sales w/ reviews
Rating
4.8
feedback
1,291
chart
#1,415
All reviews
Review RSS Feed
Aug. 5, 2025
Quick and friendly customer service.
Hi Packed with Purpose, Kudosi (Ali Reviews) truly thank you for your comment to the support team. It would be better if you could share few thoughts about using process you had with the app. Our team will take your comment to investigate and develop Kudosi further. Thanks and best regards, Lauren from Kudosi
July 30, 2025
Très content de cette app ! Le service client est juste incroyablement efficace !!!
Store
Ma boutique
Using app
About 5 hours
Hi Ma boutique/ SkinCareParis, Ali Reviews team truly appreciate your great review to the app. However, it would be better if you left few experiences that you had when using the app. These comment might be positive and negative aspects, it's all value to our develop team. We can take your comments to improve and build the app day by day. Thanks and best regards, Lauren from Ali Reviews
April 1, 2026
Update 4: 3/13/26: well, today we cleaned up some photos and the app decided to nuke itself and remove every single review and the import now does not work at all. Left our store with 0 reviews. both imported and customer feedback. this app really is testing us here but this is the worst app we have used in our 10+ years of business and we are stuck with it until to plan is up. Update PT 3: We’re keeping AliReviews at a 3-star rating based on how we actually use the app today. At this point, we’ve completely disabled the email review request feature due to ongoing deliverability issues. Even after updates, we still couldn’t get reliable authentication on the basic plan, so we chose to stop using that part of the platform altogether. The good news is that for our core use case—importing and displaying reviews—the app works well. Once reviews are imported, everything functions as expected, and the widgets and display options continue to perform reliably. The only persistent inconvenience is that AliExpress syncing/importing still only works correctly when done in a private/incognito browser tab. It’s not ideal, but it’s a known workaround and we’ve learned to work with it. So in summary: Email requests: deactivated due to deliverability problems AliExpress sync: still requires private tabs Review importing and display: working as it should Overall functionality for our needs: solid As long as we stick to importing and showcasing reviews, AliReviews does what we need it to do. It’s not perfect, but for our current workflow it gets the job done. Update pt 2 November 2025 - They actually released the custom domain and DMARC items, i was super happy to get that email but of course they paywalled it so its not even accessable on the basic plan. So they did not fix anything and this is the first app we haave seen that paywalls a DMARC verification that should be standard. These people are super good at letting you down. PS. Ali imports are still only working under a private browser tab. Updated – November 2025 After months of using AliReviews and sending thousands of orders, we haven’t received a single review from the automated email requests. We dug into the issue and found that the sender email AliReviews uses isn’t valid or authenticated. There’s also no way to verify it with SPF, DKIM, or DMARC, which means the emails never make it to customer inboxes. They simply get filtered out as spam. There’s no delivery or bounce reporting either, so you can’t even tell if the emails are going out at all. Support acknowledged the issue but wasn’t able to offer any fix or option to authenticate the sender. At this point, the only part of the app that works reliably is importing reviews, and even that takes extra steps and workarounds. For a paid app, this is a major letdown. We’ve turned off the email requests completely and are moving to another platform that actually delivers emails and provides real reporting. In short, not one email ever reached a customer inbox, and support couldn’t solve it. The review import feature is the only thing that functions as expected. August 1, 2025: (4 Star) AliReviews offers solid features and has worked well for our needs so far. We were able to resolve most issues on our own, and overall, the app performs as expected. We’ll continue to monitor its performance moving forward.
Hi Kawaii Stop store, We apologize for the inconveniences you got when using Kudosi (Ali Reviews) About the "Bulk import review" button on DSers, I see that our team have asked you Collaborator Account or Google Remote with the technical team to check the issue. Could you please allow us once to check it. Because on our side, we can see the button on our test store. We have the Bulk import with AI from AliExpress for 50 products at once, have you tried it. Please let us know if you want to get more support on this feature. Additionally, I have explained more features in our live chat and it was also sent to your mail. Please have a check and let us know if you have further questions. Kind regards, Lauren from Kudosi
July 24, 2025
App is very good and interface intuitive, works great! Super easy to import and manage. Support is also very fast and Katherine was lovely and saved me much time and trouble! Can only recommend!!
Hi Amboss Apparel Kudosi truly appreciates your clear and detailed comments for the app. We will keep our best to improve and build the app that merchants love to use. If you have any further comments for the app, we are willing to hear and learn on them Have a nice day, Lauren from Kudosi
July 21, 2025
Your app was not displaying correctly on my website. I asked you to fix it, and to do so, you requested permissions and disabled the COD (Cash on Delivery) purchase button. The problem is that you didn’t inform me about this, and by the time I realized it, hours had gone by without any sales. That means we were wasting money on ads driving traffic to a website with no purchase option. I’ve lost quite a lot of money because of this. The app itself is good, but giving your technicians access to the site has turned out to be risky
Hi Maximiliano Bello, Here's Lauren from Kudosi Senior Support Team. First of all, we are really sorry for the inconveniences that your store had when the Cash on Delivery section has not been displaying. We understand that you might think it is due to our app's Review Box when this section is under Review Box. However, we only re-synchronized the app widget and review data to make the review load and display properly. We did not take any action on Cash on Delivery section. From our team, we diagnosed the Cash on Delivery section might be hidden accidentally by anyone or it has been conflicted by the theme code. You can go to Admin Settings > General > scroll down to the end and access Store activity log to check the action on the theme and Cash on Delivery section. Or you can grant us a Collaborator Account to check and fix this issue for you. We hope to have your response so we could further support you. Kind regards, Lauren from Kudosi
July 20, 2025
Bonne app, j'ai pour l'instant aucune expérience négative.
Hi Al Russiya, Kudosi team is really appreciated to have your comments for the app. Through your usage experience, if you found more positive aspects and comments that you would recommend to other merchants, we would really admire it. Have a nice day, Lauren from Kudosi
July 7, 2025
Hi serathinan, Kudosi hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Kudosi
July 1, 2025
Works Perfectly for Bulk Review Import Kudosi made it super easy to import real, photo-based reviews to my store. It saved me hours and made my products look way more trustworthy. Great app for anyone with lots of items!
Hi COZYGLOBAL CONCEPT, Thank you for commenting on the app. In case that you need more support to understand the app further, don't hesitate to contact our support team. We do support merchant import reviews from variety of e-commerce platforms. You can ask our team for further guidance. Have a nice day, Lauren from Kudosi
July 1, 2025
Hi Justyol, Kudosi hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Kudosi
June 28, 2025
I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.
Hi Shello's Creative Boutique, Thank you for your detailed comment on Kudosi. We know that the price might prevent merchant to experience the app. We do have 7-14 trial days for providing merchant a period to see how's the app works with paid plan. If you find the Free plan is suitable to your store, please enjoy it and ask us anything you need. Have a nice day, Lauren from Kudosi
June 28, 2025
awesome experience!
Hi VOXDER, Thank you for giving compliment on Kudosi. We love to have more comments about the app features and also the missing pieces that our app should improve. A detailed review about the app might help us develop the app well in the future and give other merchants information to select the suitable review app for their stores. Have a nice day, Lauren from Kudosi
June 28, 2025
I ran into some issues with the Kudosi app as my reviews weren’t posting properly and the system kept throwing errors. The chatbot wasn't much help at first, BUT I was pleasantly surprised by how quickly I was connected to a real support agent. Harwin from the support team was super responsive and resolved the issue from their backend efficiently. Great service recovery and solid support when it matters most!
Hi Grit Force Kits, Thank you for your clear and detailed comment on the app. We know that the app is still having many points that need to be improved such as system and the AI BOT chat. We will try our best to develop it at our best. Kindly let us know if you have further questions. Have a nice day, Lauren from Kudosi
June 27, 2025
Hi Il mio negozio, Kudosi hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Kudosi
June 22, 2025
Saiki, incredible support so quick. Everything you're looking for in a CSR
Hi KineThera, here's Saiki from Kudosi Thank you for your comments about the app. We will try our best to improve app and service to help merchants boost their sales. Have a nice day, Saiki from Kudosi
June 20, 2025
I uninstalled this app a week ago, yet I was still charged without my consent. There was no warning, no confirmation, no way to cancel the billing inside the app. Now I’m being told I need to chase the developer for a refund. This is unacceptable and feels like a scammy practice. Be very careful — even if you uninstall it on time, they will still take your money. I will be reporting this to Shopify and my payment provider. Definitely not trustworthy.
Hi Rimbe, I'm Lauren from Kudosi Once you uninstall app, the charge has been automatically deactivated. I have sent you an email to explain the charge cycle. You were charged because you uninstall the app which exceeds about 30 mins after the free trial period. We understand this charge is unexpected so we offered refund you this charge, please check the email from our team or you can contact us at [email protected] We hope to have your response. Kind regards, Lauren
June 17, 2025
Hi Regalosexpress.cc, Ali Reviews hopes to have you detailed comment about the app to help other merchants understand how our app works and supports their business. Any further information from you is valuable to our team. Please let us know if you have any questions. Thank you in advance, Lauren from Ali Reviews
June 13, 2025
Very good. Helped a lot with my store
Hi PREMIER RAGS, Thank you for your positive comment on our support team. Ali Reviews will more appreciate if you provide us feedback to improve app features and UI. Any thoughts that you think the app would take and develop are well received. Have a nice day, Lauren from Ali Reviews
June 9, 2025
hỗ trợ dịch vụ tốt, thân thiện dễ hiểu.
Hi TheFantasyBlades Team Ali Reviews cảm ơn lời khen của bạn dành cho team hỗ trợ của chúng mình. Thật tự hào và hạnh phúc khi một ứng dụng đến từ Việt Nam được sử dụng bởi người Việt Nam. Ali Reviews rất mong bạn cho chúng mình thêm góp ý và đánh giá để phát triển app tốt hơn về tính năng và giao diện người dùng trong app. Cảm ơn bạn rất nhiều ạ, Lauren của team Ali Reviews
June 5, 2025
Hi Auriene, Kudosi would love to hear more from you — your detailed feedback can really help other merchants understand how our app supports their business. Any insights you can share are also valuable to our team. Thanks for your support! Thank you in advance, Lauren from Kudosi
June 4, 2025
Had some issues that I couldn't figure out despite few suggestions via chat from Kudosi support. Then they had offered to help via Chrome Remote Access, which worked out great. It took some time, but was very helpful
Hi Muni Club, Thank you for commenting on our app and the support service. We will try our best to develop more features to both paid and free users. It is greater if you could provide more feedback that we could improve the app. We thrive to be with merchants for growing your business. Have a nice day, Lauren from Ali Reviews