All reviews

Rating Breakdown

  • 5
    94% (1,298 ratings)
  • 4
    3% (48 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (36 ratings)

Reviews with Text

  • 97% (1,344)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 7, 2025

Not supporting eBay. They are targeting Areviews on Google, so please be careful not to install this app.

Using app

28 minutes

Total reviews

2

Average rating

1.5

Developer Reply

Hi Arnoldas, I'm Lauren from Kudosi We are sorry for the bad experience that you had with our app. We do support import reviews from eBay, we are afraid that you did not know how to use this feature, you can ask our team further to know how to get reviews from these market place. For the point of "targeting Areviews on Google", we are unclear about your comment, we hope to have more detail from your comment for checking and improving or explaining this point to you. We have sent a follow-up email to you, we are looking forward to your response to support you better. Thanks and best regards, Lauren

5 / 5 Share

May 6, 2025

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Kyle from Kudosi

1 / 5 Share

May 5, 2025

Awful app. It's constantly glitching, it stopped working for me for a while and their support was AWFUL. They basically scammed me. I paid for nothing. Use Loox or something else if you don't want issues.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Eddie, I'm Lauren from Kudosi Our app has updated the widget version for serving users better in Customization and Integration to store front. We are sorry that you do not like the new version and want to keep the old one. As you use the old version, please note that any customization in old version will need to wait for technical support. Thanks for your usage and feedback to our app, please let us know if you have further questions. Kind regards, Lauren from Kudosi

5 / 5 Share

April 24, 2025

Andrea Give us very nice Customer support solved all the problems

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Richard from Kudosi. It sounds like you had a good time with Kudosi. Thanks for taking the time to share your feedback with Kudosi. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Additionally, you can receive more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Richard from Kudosi

1 / 5 Share

April 23, 2025

Still being charged after I canceled an deleted app due To it did not work an i only had the free trail but someone who works for the company added me onto the 14 99 month one without my knowledge be aware!!

Using app

About 2 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi Deanna, I'm Lauren from Kudosi I have sent you emails to follow up and explain about the app charge flow. On behalf of Kudosi team, we are sorry when you see that the app charge you without awareness. Please check the follow-up mail and we are truly willing to explain this misunderstanding about the charge flow for you. Thanks and best regards, Lauren from Kudosi

5 / 5 Share

April 21, 2025

It was great! I received a quick response and my issue was resolved swiftly.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Kyle from Kudosi

1 / 5 Share

April 18, 2025

"Kudosi" (formerly AliReviews) is, without exaggeration, the worst app experience I’ve had on Shopify. Their support barely speaks English, routinely fails to acknowledge your actual requests, and seems to have no clue how to operate their own app. I’ve had to explain things multiple times only to receive irrelevant copy-pasted responses. When something breaks, which it will, expect hours of back-and-forth with a team that either doesn’t understand what went wrong or simply refuses to take responsibility. The UI is clunky and unintuitive. The app is plagued by frequent, pointless updates that break your existing settings and custom code without warning. I’ve had to manually redo CSS styling on four separate occasions because of these updates each time wasting hours doing trial and error while support either ghosted me or made things worse. They refuse to compensate for the time, stress, and energy their failures cause. Not once have they offered even a free month for the inconvenience. Instead, they’ll gaslight you into believing none of it was their fault. The final straw? A support agent accessed my store during Easter sale weekend and broke existing styling in the middle of a live campaign. I missed out on family time sitting there for hours undoing the damage and still, their team refused to take accountability. If you're looking for a reliable, professional reviews app this isn’t it. Kudosi is a mess of poor design, worse support, and zero customer respect.

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Dear Lucas, Here's Lauren from Kudosi We're truly sorry to hear about the difficulties you've experienced and we sincerely apologize for any inconvenience our app may have caused to your store. We understand how any disruptions to your business can lead to significant frustration and potential loss, and we empathize with the impact this may have had. Our goal is always to support our merchants and ensure a seamless experience, so it’s disheartening to learn that we’ve fallen short in your case. Unfortunately, since we were not granted access to your store, our support team was unable to properly investigate or identify the specific issue. Without being able to review the error firsthand, we are currently unable to process a refund or provide a resolution with confidence. We would truly appreciate the opportunity to work with you directly and resolve this matter if access can be restored. Your feedback is extremely valuable to us, and we are committed to improving both our app and support. Please consider reaching out again so we can assist further. We hope to turn this experience around and regain your trust. Warm regards, Lauren from Kudosi

5 / 5 Share

April 18, 2025

Atención al cliente muy buena, rápida y servicial. 100% satisfecha. El soporte de Dawn y de Harwin fue excelente :)

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I'm Richard from Kudosi. It sounds like you had a good time with Kudosi. Thanks for taking the time to share your feedback with Kudosi. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Additionally, you can receive more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Richard from Kudosi

5 / 5 Share

April 15, 2025

excellent...does what it says

Store

Clove

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Here's James from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, James from Kudosi

5 / 5 Share

April 23, 2025

Excellent

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Here's Robert from Kudosi. Thanks for your great review and your feedback about our app with the newest version of Kudosi, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Robert

5 / 5 Share

April 12, 2025

Dawn in it

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Milan from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Milan from Kudosi

1 / 5 Share

April 11, 2025

Jusqu'ici j'étais très satisfaite de l'application, mais, à ma grande surprise, aujourd'hui en voulant importer des avis, les avis Français (pays de ma boutique) sont traduit...en anglais ! Et ce, malgré mes paramètres clairement choisis, alors que pendant mes dernières sessions d'importation tout c'était très bien passé, là c'est du grand n'importe quoi !

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Brooch & Shine Store Admin, Thank you for reaching out to us! I completely understand how important of translate feature can be for your experience with Kudosi, and we are really glad you brought this up. Currently, this feature is available as part of our paid plans, and it isn’t included in the free version of the app. We truly value our free users, and we aim to offer as much functionality as possible at no cost. That said, certain advanced tools and features are part of our paid plans to support continued development and maintain high-quality service for everyone. Thanks again for your feedback and for being a part of our collaboration. Let me know if there’s anything else I can help with! Warm regards, Lauren from Kudosi

5 / 5 Share

April 14, 2025

good

Store

LOFLLY

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Thomas from Kudosi. We would like to thank you for such a wonderful review of you about Kudosi. Your feedback really means a lot to our Kudosi team and we have been trying our best to develop and improve Kudosi to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Kudosi. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas from Kudosi

5 / 5 Share

April 7, 2025

mya is nice

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's James from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, James from Kudosi

5 / 5 Share

April 7, 2025

Saiki

Store

SUSUCAR

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Oscar from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Kind regards, Oscar from Kudosi

4 / 5 Share

April 4, 2025

Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help!

Using app

Almost 6 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Kyle from Kudosi

5 / 5 Share

April 1, 2025

Saiki was very helpful, with all my doubts.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, My name's Ari from Kudosi. We really appreciate your feedback and comment about your experience when using Kudosi. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our live chat or email us at support@kudosi,ai Regards, Ari

5 / 5 Share

April 1, 2025

很好

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Andy from Kudosi. It sounds like you had a good time with Kudosi. Thanks for taking the time to share your feedback with Kudosi. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Additionally, you can receive more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Andy from Kudosi

5 / 5 Share

March 31, 2025

Great support team! Shout out to Mya for her great help for my ticket. :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Laura from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Kind regards, Laura from Kudosi

5 / 5 Share

May 5, 2025

Really great app! Helps reassure clients in their purchases. The customer and technical support is excellent. Fast response and a team that is efficient in getting things done. Thank you very much Katherine!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, I'm Thomas from Kudosi. We would like to thank you for such a wonderful review of you about Kudosi. Your feedback really means a lot to our Kudosi team and we have been trying our best to develop and improve Kudosi to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Kudosi. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas from Kudosi