Ali Reviews: AI Product Review
Product reviews importer - Boost dropshipping sales w/ reviews
Rating
4.8
feedback
1,316
chart
#1,348
All reviews
Review RSS Feed
Dec. 17, 2021
Not bad. Some issues in the beginning when importing reviews. Definitely room for improvement. However, I like that I'm able to get support when I need it and customer service is responsive.
Hi Precious, Here's Erica from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erica Ali Reviews - Product Reviews Support Team
June 14, 2022
C'est une application efficace et les gens qui y travaille sont à votre service afin de vous aider à améliorer votre visuel;; Bravo !
Hi there, My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews - Product Reviews Support Team
Dec. 17, 2021
I'm happy to share the cs is amazing and they will stick it out with you to figure out the issues. Im so glad I allowed them to help and didnt just delete the app out of frustration. Ohh yeah I reccomend the app indeed.
Using app
23 days
Total reviews
1
Average rating
4.0
Hi Kenya This is Fiona from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for any inconvenience causing to your store. You seem to meet the trouble with the format of CSV file, we have seen that my colleague is supporting your case, please let them know if you need further support. Besides that please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. Regards, Fiona Ali Reviews - Product Reviews Support Team
Dec. 10, 2021
Excellent app and great customer service. Had some issues with them showing up on my 2.0 theme, but support fixed the problem really fast.
Hi Randy, My name's Jocasta from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews - Product Reviews Support Team
Dec. 9, 2021
Super rapide pour vous répondre et exécute la demande avec beaucoup de précision. je recommande a tous le monde
Hi el-anzize, I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team
Dec. 7, 2021
Great app and customer service! Instant chat really did save my time! Thank you again, Lisa. I've been using the app for 2 days now. So far this app is doing a good job!
Hi Lei, This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Bernice Ali Reviews - Product Reviews Support Team
Dec. 6, 2021
App is easy to use. Whenever I have problems the customer service is very helpful and any issues are solved immediately.
Hi Marcellin, Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews - Product Reviews Support Team
Dec. 4, 2021
Beware of this app when you plan to import your reviews from another app 1. This app is not storing the images that you import from your previous app even you have paid for the subscription, It relies on the link on your previous app to show the images, so when you uninstall your previous app and it deletes your data, the images in ali reviews will be broken. 2. I had this broken images issue a few days ago and until now, their support still could not fix this issue. 3. I think I have to ask a compensation since they cause me a losing datas of my reviews
Hi Stephanus, Here's Kane from Ali Reviews - Product Reviews Customer Support Team and we're deeply sorry for this inconvenience causing to your store. Regarding to your concern, you've exported the review from the review app fera.ai but when you've uninstalled that app, all exported images are not working properly so it can't show in our app, this is the limit from our app, now you should find the relevant images from your store and replace image links. We have noted this point and will improve it in the next releases. As a sincere apology, we already refunded the latest charge for you, also we have offered other benefits to remedy for this situation. My colleague has sent you follow-up emails, please let them know if you need further support. Looking forward to hearing from you soon. Regards, Kane Ali Reviews - Product Reviews Support Team
Dec. 4, 2021
Very supportive and friendly service crew. User-friendly app that is extremely easy to use! Must try!
Hi Wen, I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Christabel Ali Reviews - Product Reviews Support Team
Dec. 2, 2021
Very useful, The installation is very easy. I recommend this app, The help center is amazing and kind
Hi Darío, I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews - Product Reviews Support Team
Dec. 1, 2021
Thanks to Andy from the customer support team. Provided me help.available at late hours in the night, fast and very specific on the answers. The app is unbelivable!
Hi Keke, This is Donna from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Donna Ali Reviews - Product Reviews Support Team
Nov. 27, 2021
I like to use this app, it's very easy for me, and the customer service is excellent too, Good , I recommend it to everyone .
Hi Yuezeng, Here's Jocasta from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews - Product Reviews Support Team
Nov. 20, 2021
I like it.Very great customer support! always help to fix problem! I would definitely recommend drop shippers to use this app.
Hi Zhongyu, Here's Jocasta from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews - Product Reviews Support Team
Nov. 12, 2021
Amazing customer service with a quick response time! Helped me customize the app via CSS to look better on my store.
Hi Charles, I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews - Product Reviews Support Team
Nov. 9, 2021
great customer support, very attentive and quick to respond! they got back to me within 5 minutes of messaging which was great.
Hi Abraham, I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance. Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Louisa Ali Reviews - Product Reviews Support Team
Nov. 7, 2021
I used this app to collect more reviews with pictures. The agent who helped me was great thank youuu
Hi Céline, This is Phoebe from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Phoebe Ali Reviews - Product Reviews Support Team
Nov. 4, 2021
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
Hi there, This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Harry Ali Reviews - Product Reviews Support Team
Nov. 4, 2021
This app is really useful for us and customer, and when a problem arises, Jane solved my problem quickly, thanks
Hi Victor, Here's Phoebe from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews. we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Phoebe Ali Reviews - Product Reviews Support Team
Nov. 4, 2021
Visually, this is the best review app on Shopify, every function is thought carefully to help the store convert. The support team is great, they are always there to help. I had a bit of an issue regarding the widget loading speed, but the guys helped solve this.
Hi Hanhsi, I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Louisa Ali Reviews - Product Reviews Support Team
Nov. 3, 2021
I just opened a shop on Shopify and wanted to bring my reviews in from Etsy. This app is wonderful! I had a few questions since I am not the most tech savvy person. The online chat agent, Jennifer, was fabulous! She was able to pinpoint my problem and help me get my reviews and the photos up onto my site! I'm thrilled! Thank you Jennifer! I had some other questions/concerns and the tech support was there for me again! 10 star customer support!
Hi Anne, My name's Erica from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Erica Ali Reviews - Product Reviews Support Team