All reviews

Rating Breakdown

  • 5
    94% (1,288 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (35 ratings)

Reviews with Text

  • 97% (1,330)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2023

Very good app, nice display of reviews and a very good costumer service that helps you with all your problems, even on Sundays! Alene, Harwin, Raymond, Kate and Jennifer did a great job helping me out with so many tasks, couldn't think of a better review app. The recent update improved a lot of things and introduced new helpful options. Seri was there to guide me trough the new features and quickly assisted me with integrating the new system into my custom theme. Thanks a lot!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations! If you need more information about tips on doing E-commerce or want to get new updates about Ali Reviews as well as other apps from FireApps, please feel free to check out our blog https://fireapps.io/blog Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Best Regards Anna Ali Reviews - Product Reviews Support Team

5 / 5 Share

July 19, 2020

I just started using this app today and needed help right away and customer service was excellent in helping me. Great app and excellent service!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Johnson from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Ali Reviews - AliExpress Reviews Support Team

5 / 5 Share

June 18, 2020

Echt Top App, Also kann ich jedem empfehlen. App kooperiert super mit den Themes, gibt es doch mal ein Problem ist der Support sofort für einen da Mich hatte Petey betreut, absolut kompetenter Mann, kurz ein Zugang zum Shop gegeben, nach 10 Minuten lief alles wieder einwandfrei. Super ist auch die Option automatisiert alle reviews einzufügen, alles dann im besten Fall noch bisschen abändern und 1000 Verkäufe aufgrund top Bewertungen steht nichts mehr im wege. Also 10/10, Support 10/10. Alles im ganzen top :D Grüße

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Seri from Ali Reviews - Photo Reviews Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Ali Reviews app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Seri Ali Reviews - Photo Reviews Support Team

5 / 5 Share

Dec. 21, 2024

Very complete app with a great FAST support. I strongly recommend this app! It definitely help me to improve my sales! Thank you again Harry.

Using app

Over 4 years

Total reviews

8

Average rating

4.8

Developer Reply

Hi there, I'm Seri from Ali Reviews - Photo Reviews Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Seri Ali Reviews - Photo Reviews Support Team

5 / 5 Share

June 15, 2020

Johnson is very helpful.He took so much time to help me solve my issue.Really Thank you.And this app is great.

Store

Juwas

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 15, 2020

Perfect app and much more personnalizable than my previous one. We can modify literally everything. I had a small issue with the displaying of my reviews and Seri the customer support helped me really quickly to solve this issue. Seri is kind and very helpful. I recommend this app !

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 14, 2020

Blown away by the app and especially by the customer service from Muffin! I just installed the app and setup a review, and she instantly jumped in to notify me that the widget was not displaying right on my theme, and then fixed the whole thing in 3 min, simply amazin!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 8, 2020

It is a great app overall. Enough flexibility in terms of layout design, import parameters and settings.. However, I was not able to fix few things on my own and Seri resolved all the issues and request I had. I was able to get exactly what I wanted at the end. I just started using it now, looks great, I recommend it..

Store

qnooq

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Seri AliExpress Reviews - Photo Reviews Support Team

5 / 5 Share

June 7, 2020

Superb customer support especially to Jennifer, patiently explain the steps of setting up and follow up with me.

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Seri AliExpress Reviews - Photo Reviews Support Team

5 / 5 Share

June 8, 2020

I decided to install this app to build trust with clients. So far, I think the app is excellent. It looks beautiful on my website, and it's easy to install. Now, I hope it generates some sales. Thank you.

Using app

20 days

Total reviews

14

Average rating

4.9

Developer Reply

Hi there, This is Lisa from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lisa Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 3, 2020

Amazing app and excellent service,Johnson help me more on it,the support team is really amazing,many thanks

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Johnson Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 2, 2020

I really like this app and I like your service. Especially Raymond, she is really kind. She helps me very carefully and tries her best to meet my need. I am very grateful to her.I will continue to support this app.

Store

LEVEL8

Using app

4 days

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review. Always our pleasure to assist you. Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Ali Reviews - Product Reviews Support Team

5 / 5 Share

June 10, 2020

Many thanks to Seri for this fast and excellent work! Im very happy with your costumer support :-))))

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Ali Reviews - Product Reviews Support Team

5 / 5 Share

May 20, 2020

very usefull app with a great support team (petey). it looks very good on the desktop and mobile version und it has many settings.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Petey from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - AliExpress Reviews Support Team

5 / 5 Share

May 14, 2020

I've been using this app for almost 2 years (premium). Not only is the app great but they have some of the best support I've ever had. We are upgrading to a new theme and were having issues (at 11pm at night mind you) and "Petey", from their support team got into the theme, set everything up and knocked it out of the park. Great job Petey! Highly recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Raymond from Ali Reviews - Photo Reviews Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Ali Reviews - Photo Reviews Support Team

5 / 5 Share

May 4, 2020

Top, très bonne application. Je recommande cette application à toutes celles et ceux qui veulent gérer au mieux leurs avis ! Tout est modifiable pour coller au mieux à l'identité de votre site.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review. We hope you have a good experience with Ali Reviews app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kate Ali Reviews - Product Reviews Support Team

5 / 5 Share

April 20, 2020

Great app! You can add a review section on product page , collection page and home page. The customers can add a photo of the product too. Very helpful and is easy to set up. Highly recommend. www.pukkagifts.uk

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team

5 / 5 Share

April 15, 2020

Seri has helped me solve my problem cause I don't know how to add rating stars, she's great. Thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

Thanks Anna I really appreciate your help....You are very kind and understanding...Once again, really appreciate for your kindness.Thanks A+++++

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Me gusta bastante la aplicación, es muy fácil de usar, y es bueno tener comentarios en los productos .

Using app

15 days

Total reviews

2

Average rating

4.5