All reviews

Rating Breakdown

  • 5
    89% (236 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (14 ratings)

Reviews with Text

  • 83% (220)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2025

thank you for the help . issue resolved in soonest time

Store

LAVANA

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We’re glad to hear your issue was resolved quickly. If you ever need assistance in the future, don’t hesitate to reach out. Best regards, Dropshipman Support Team

1 / 5 Share

Dec. 9, 2025

Extremely Poor Customer Service and App Experience; My experience with this company has been extremely disappointing. They consistently fail to respond to customer requests, and when they finally do, it takes an unreasonably long time to receive any support. What makes the situation even worse is that even the account manager assigned to me shows no interest in my requests or concerns. There is no follow-up, no effort to solve issues, and no sign that my business or time matters to them. Whenever I needed assistance, the replies were either delayed beyond reason or never arrived. There is absolutely no professionalism, no accountability, and no customer centric approach in how they operate. Honestly, this is the slowest and least reliable customer service I’ve ever experienced. If this company wants to regain trust, they must drastically improve their responsiveness and ensure their account managers actually support their clients not ignore them.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. Your concerns regarding delayed responses and lack of follow-up are taken very seriously, and we deeply regret that we fell short of your expectations. We strive to provide prompt, reliable, and professional support to all our clients, and it’s clear that in this instance, we did not meet that standard. We are actively reviewing your case to understand where the breakdown occurred and to ensure that it does not happen again. We personally reach out via email to resolve any outstanding issues and restore your trust. We appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 7, 2025

It was wonderful.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Fast and clearly answear

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We’re happy to hear that our team was able to assist you quickly and clearly. Your satisfaction is very important to us, and we truly appreciate your support. If you have any questions, please don’t hesitate to contact us at any time. Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 17, 2025

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 8, 2025

Ava answered a lot of my questions. Now I have to put her explanations to work. Hope this will solve some of my issues with my store

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We’re glad Ava could help clarify things for you. We’re confident that putting her guidance into action will help improve your store. If you have any more questions along the way, don’t hesitate to reach out—we’re always here to support you. Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 7, 2025

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Oct. 22, 2025

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Oct. 15, 2025

Hi, Just had Naomi, and i was very very pleased for the help and informations she has provided. Very nice experience with Dropshipman Customer service! Thank's a lot for Your help Naomi. Wishing the best again to you and your team. Freddy Trouvetech.fr (via Shopify).

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 10, 2025

Worst fulfillment app I’ve ever used. I placed an order for 40 pieces, and it’s been forever the order still hasn’t shipped. My agent has been lying to me for four days straight, saying “it will ship today” each time, but nothing has happened. I also reached out to customer support, and they were no help at all just kept saying they would “check with the team” and asked me to wait even longer to find out what’s going on with my order.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, We’re very sorry to hear about your experience and truly understand how frustrating this delay has been for you. This is not the kind of service we want our users to experience. Please know that one of our team members has already reached out to you via email to provide a detailed update regarding your order and ensure that this matter is resolved as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to make things right. Your feedback helps us improve our process and deliver a better experience moving forward. Best regards, Dropshipman Support Team

5 / 5 Share

Oct. 9, 2025

great easy to use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Sept. 18, 2025

Store

AquaJoy

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Sept. 16, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Sept. 14, 2025

Wonderful app. Wonderful products, and the support is super fast and friendly. Would highly recommend.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Sept. 12, 2025

Super relationnel service complet et réactif

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre merveilleux retour ! 💙 Nous sommes ravis de savoir que vous trouvez notre service convivial, complet et réactif. Offrir la meilleure expérience à nos clients est toujours notre priorité. Nous sommes là pour vous à tout moment ! Cordialement, Équipe Support Dropshipman

5 / 5 Share

Sept. 10, 2025

Really good customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback. We’re delighted to hear that you had a positive experience with our customer service. Your support means a lot to us. Best regards, Dropshipman Support Team

5 / 5 Share

Sept. 5, 2025

Very nice people and very easy to understand my website (Quickbuybargains.com) now has a drop-shipping option for my customers and its easy to understand and if you need help support people are very nice and will help you with what you need.

Using app

5 days

Total reviews

11

Average rating

4.9

Developer Reply

Hello there, Thank you so much for your kind words! 🌟 We’re glad to hear that you found our platform easy to use and that our support team was able to assist you. It’s wonderful that your website now offers a drop-shipping option through Quickbuybargains.com—we’re excited to be part of your journey. If you ever need further assistance, we’re always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Oct. 31, 2025

the supporting team is great, and they understand your situation, they are patience. because I didn't have any idea how to fix thing her so there where so helpful for me and my future store thank very much for your help. the chat with great also because we shared screenshots that was I helpful also she was good in explaining everything in every process

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Thanks for your wonderful support

Using app

--

Total reviews

1

Average rating

5.0