Dropshipman: Easy Dropshipping
All-in-one dropshipping supplier with AliExpress, Alibaba,Temu
Rating
4.2
feedback
262
chart
#950
All reviews
Review RSS Feed
Aug. 12, 2025
Not a Real AliExpress Dropshipping App The core feature is broken. It lets you import products but requires an extra, time-consuming step to get them sourced by the app before you can place an order. There is no direct order fulfillment possible. Useless if you want a fast workflow.
Hello there, Thank you for sharing your feedback with us. I’m sorry to hear about your experience and the inconvenience caused. We understand how important a smooth and fast workflow is, and we value your input regarding the sourcing and fulfillment process. One of our team members has already contacted you via email to discuss your concerns further and explore possible solutions. We’re committed to finding ways to make your experience better. Best regards, Dropshipman Support Team
Aug. 10, 2025
Great so far!
Hi Creative Freedom Collective, Thank you for your wonderful feedback! We are glad to know that your experience with Dropshipman has been great so far. Our team is always here to support you and make sure your dropshipping journey continues to run smoothly. Best regards, Joe | Dropshipman Support Team
Aug. 7, 2025
Warning on AliExpress Import: Support Creates Confusion!!! I'm writing this review after a confusing and frustrating experience with Dropshipman's customer support. I was considering subscribing to a paid plan, but a simple live chat left me with more questions than answers. First, I noticed a discrepancy in the app settings where an "Advanced Pricing" feature required a "Pro Plan," but the plan description only mentioned "Basic Pricing." The support agent, Joe, simply told me to "kindly disregard that feature for now" and that it would unlock anyway. This was the first red flag. The biggest issue, however, was their "sourcing" model. I asked a very simple question: "What happens after a customer orders a product I imported from AliExpress?" I was expecting a simple one-click fulfillment process, similar to other apps. Instead, the support agent gave me contradictory and confusing answers. He claimed that the AliExpress order wouldn't be fulfilled by AliExpress. Instead, it would "automatically undergo a sourcing process" to find a new supplier, which could take 1-5 days. This is a fundamental and critical difference from standard AliExpress dropshipping. It seems the app is designed to push you away from a simple AliExpress automation model and towards a more complex agent-based service. I also asked about the "Full Order Tracking" feature, which is only listed in the most expensive plan. His answer confirmed my suspicion: basic tracking is likely limited or manual in the cheaper plans. I almost subscribed without knowing these crucial details. My advice to anyone considering Dropshipman is to ask very specific questions about their fulfillment process and pricing before committing to a plan. It's very easy to book a plan, perhaps even for a whole year, and only later realize that the app doesn't work the way it is advertised on the website. The communication from support was unclear and the business model seems to be more complex than what is advertised.
Hello Buynova, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with our support team left you feeling confused and frustrated—that is never the experience we want for any of our users. We appreciate you bringing up the concerns regarding the “Advanced Pricing” feature, the fulfillment flow for AliExpress-imported products, and the clarity around our tracking options. Your comments have helped us identify important areas where we can improve both our communication and how we present information within the app. We also acknowledge the confusion caused and the mismatch between feature labels and plan descriptions. These have since been escalated to our product team to ensure better alignment and more transparent communication moving forward. Additionally, one of our team has already reached out to you via email to help clarify the confusion and offer direct assistance. We would truly appreciate the opportunity to walk you through the fulfillment process in more detail and ensure that everything is fully understood. Thank you again for giving us a try and for helping us improve. Best regards, Dropshipman Support Team
Aug. 4, 2025
Your prices are just horrible .
Hello Djolie, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you found our prices unsatisfactory. We understand how important pricing is when choosing a service, and we want to assure you that we’re constantly working to offer the best value while maintaining quality and reliable support. Please note that one of our team members has already reached out to you via email to discuss this further and assist you with any concerns you may have. If you have additional questions or would like to explore other plan options, we’re more than happy to help. Thank you again for your feedback—we truly value your opinion and hope to find a solution that works for you. Best regards, Dropshipman Support Team
Aug. 3, 2025
July 29, 2025
The help by Joe was spot on and straightforward. Very pleasant to deal with.Keep it up.
Hello Sarah, Thank you for your kind words! We're glad to hear that Joe was able to assist you effectively and pleasantly. We'll be sure to pass along your feedback to her. We truly appreciate your support—thank you again, and we’ll keep doing our best! Best regards, Dropshipman Support Team
July 24, 2025
I'm really impressed with the service – fast and helpful support, quick information when needed, and the product functions exactly as expected. Very satisfied!
Hello Allfinitytech, Thank you so much for your kind review! We’re delighted to hear that you’re satisfied with both our service and the product. Providing fast, helpful support and a seamless experience is exactly what we strive for. We're always here if you need anything! 😊 Best regards, Dropshipman Support Team
July 23, 2025
super
Hello Freedance-fashion, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team
July 20, 2025
We installed the app and set up the system according to the requirements. We loaded some test products and listed. When we went to the checkout - it came up with an error message and so we tried to review settings and could not find any problem. We contacted 'Rachel' twice and both times we got the same AI response - 'this is due to the settings you have in Shopify'. The Shopify normally works so obviously it is in the settings for DSM. Do not expect any serious help to get started with this app. You are basically going to waste a lot of time if you want if you run into problems. It is indicative of your vulnerability if you invest a lot of time in this app. We will keep looking and dump this one!
Hello Network Educational Australia, Thank you for taking the time to share your feedback. We're truly sorry to hear that you encountered issues during checkout, and we completely understand how frustrating that must have been. Please rest assured that we take your concerns seriously. Based on our investigation, the issue appears to be related to settings within your Shopify store rather than the Dropshipman app itself. That said, we have already reported the matter to Shopify’s support team on your behalf. However, Shopify requires that the store owner initiates direct contact before they can provide further assistance. We kindly recommend reaching out to them via help.shopify.com so their team can look into the issue more thoroughly. We also want to sincerely apologize if our previous responses from Rachel fell short of your expectations. While the intention was to point you in the right direction based on the information we had, we understand that the experience may have felt impersonal — and for that, we’re truly sorry. Your feedback helps us improve, and we’re committed to offering more helpful and personalized support moving forward. Thank you again for bringing this to our attention. We hope to have the chance to better support you in the future. Warm regards, Dropshipman Support Team
July 10, 2025
Hi Easy Living Home, We truly appreciate your support! It’s amazing to hear that you’re happy with your experience using Dropshipman. If you ever need assistance or have any questions, please don’t hesitate to reach out — we’re always here to help. Thank you again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
July 9, 2025
really fast and really great support! i have asked for help alot more times than i can think and i have recieved that help at its fullest. 10/10 supprt from Joe, joe understood and delivered all of my requests.
Hi remhanest, Thank you so much for your kind words and thoughtful feedback! We're truly grateful for your trust and continued support. It means a lot to me to hear that I was able to assist you each time and deliver exactly what you needed. If there’s anything else we can help with, please don’t hesitate to reach out. We're always here for you! Best regards, Joe | Dropshiman Support Team
July 5, 2025
Dealing with you is excellent, and the consulting team is ready at all times and kind
Hello there, Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you had an excellent experience with our team. Our support agents are always here to assist you with kindness and dedication whenever you need help. Best regards, Dropshipman Support Team
July 3, 2025
Hello there, We’re glad that you’re satisfied with our app. To help us improve further, we’d love to understand what specific features or improvements could make your experience even better. Our team is always ready to explore solutions that best fit your needs. We have contacted you via email to discuss further your need, we look forward to your response. Sincerely, Dropshipman Support Team
June 16, 2025
Hi AmicoMicio, We truly appreciate your support! It’s wonderful to know that you’re happy with your experience using Dropshipman. If you ever need help or have any questions, don’t hesitate to reach out — we’re always here for you. Thanks again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
June 11, 2025
Recently moved over to Dropshipman from another App. At first it was quite confusing as a new approach and distribution channel. I had many questions and support are fantastic. Always reply quickly and with detailed info. I quickly discovered so many benefits of Dropshipman over the previous App. I am really happy and feel this will enable me to sell better products or cheaper than before and offer clients good quality controls, shipping protection and faster shipping. I would recommend to anyone thinking of drop shipping new or changing their current fulfilment App.
Hello Lifestyle Travel Trading, Thank you so much for your thoughtful and detailed review and support! We're glad to hear that despite the initial learning curve, you found value in making the switch to Dropshipman. It's great to know our support team was able to guide you and that you're now enjoying the benefits — from better product options to improved shipping and quality control. We're excited to be part of your dropshipping journey and truly appreciate your recommendation! Best regards, Cassie | Dropshipman Support Team
June 4, 2025
Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team
May 31, 2025
Hello Jamaican Naturals, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
May 29, 2025
Completed all the set ups which did not take to long and I asked the best way I can improve drop shipman and they said I've done everything which I do not believe
Hello there, Thank you for sharing your feedback! We truly appreciate you taking the time to set everything up and reaching out to us. We’d like to let you know that one of our team contacted you via email with further details on how you can improve your Dropshipman experience. Please kindly check your inbox (and spam/junk folder just in case). If you have any additional questions or need further guidance, feel free to reply to that email or contact us directly through the app—we’re always here to help. Best regards, Dropshipman Support Team
Dec. 27, 2025
Great service, will always use. Great customer service, went above and beyond to support.
Hi Honesty Sales, Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. It means a lot to us that you noticed the extra effort—we always strive to go above and beyond for our customers. We're grateful to have you with us and look forward to serving you again! 😊 Best regards, Joe Dropshipman Support Team