All reviews

Rating Breakdown

  • 5
    94% (2,057 ratings)
  • 4
    4% (88 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2024

Very helpful and customer service is efficient. There is no waste of time here and product are very good looking. The services they provide is also very good for Dropshippers and many others. Has a dropshipper, I would highly recommend

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Linen Luxe Bedding, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman and our products. Providing excellent customer service is our top priority and we’re thrilled to hear that you had a great experience. We appreciate that you would highly recommend us. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 1, 2024

just trying it and it seems easy

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello M and A store, Thank you for giving us a try! 😊 We're glad to hear you find it easy to use so far. If you have any questions or need assistance as you explore, feel free to reach out. We're here to help! 🚀 Best regards, Dropshipman Support Team

5 / 5 Share

Dec. 1, 2024

Excellent !

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello AromaVert, Thank you so much for your kind words! 🌟 We're thrilled to hear you had an excellent experience. If there's anything more we can do for you, don't hesitate to let us know! 😊 Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 30, 2024

fintastic

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hairchiclips, Thank you so much for your support and feedback! We're so glad to know that you are satisfied with Dropshipman and find it fantastic. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 30, 2024

I would recommend it

Store

My Store

Using app

5 minutes

Developer Reply

Hello My Store, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

4 / 5 Share

Nov. 29, 2024

Fairly straight forward app to use once installed.

Using app

4 days

Total reviews

12

Average rating

3.9

Developer Reply

Hello Adorn&Amuse, Thank you for your feedback. We value your suggestions and would love to hear them so we can improve our service. If you encounter any issues while using Dropshipman, please feel free to contact us. Additionally, one of our agents has contacted you via email to address any issues you may have. Best regards, Dropshipman Support Team

1 / 5 Share

Nov. 29, 2024

THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY❗ WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! ONCE YOUR REVIEW IS RECEIVED AND READ, YOU WILL BE OFFERED MORE EXCUSES IN AN ATTEMPT TO EXPLAIN THE EXCUSES THAT WERE ALREADY PROVIDED AS AN EXCUSE TO BEGIN WITH ! THIS COMPANY IS COMPLETELY WORTHLESS AND IT'S PITIFUL THAT AFTER YOU HAVE INVESTED NEARLY 2 YEARS OF IMPORTING PRODUCTS AND EDITING THOSE PRODUCTS ON YOUR WEBSITE YOU CAN'T EVEN FULFILL A SINGLE ORDER OF THEIR PRODUCTS WITHOUT SOME KIND OF MASSIVE PROBLEM AND AN UNDERTAKING TO GET IT RESOLVED. AND YOU CAN'T EVEN GET A SINGLE PIECE ITEM TO A CUSTOMER IN LESS THAN 25 DAYS HERE ! IT'S THE MOST INSANE THING I'VE EVER SEEN FOR A COMPANY LIKE THIS TO CLAIM TO BE A BUSINESS THAT CAN SUPPORT ANY COMMERCE WEBSITE ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN ❗ OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE❗

Using app

Over 1 year

Total reviews

4

Average rating

3.3

Developer Reply

Hello Successful Endeavors Topseat, Thank you for taking the time to share your feedback. We deeply regret that your experience with Dropshipman has not met your expectations. Your concerns regarding shipping delays, product availability, and support are extremely important to us, and we are committed to addressing them promptly. We take your concerns seriously and are committed to addressing them to ensure we provide better service moving forward. Order Fulfillment and Inventory: We understand the frustration caused by delays in order processing and inventory issues. To minimize stockouts and improve fulfillment times, we can arrange pre-stocked items for your store. This will help reduce handling time and ensure more efficient order processing. Product Limits: We recognize that product availability is crucial to your business. Since we operate on a subscription model, we recommend upgrading to a higher-tier plan to access more product imports and additional features. To assist you, we would be happy to offer a free trial of an upgraded plan, so you can evaluate the benefits firsthand. After-Sales Service: Regarding your concerns with after-sales service, we assure you that for orders where we are responsible, we will process refunds according to our refund policy. Please feel free to reach out to us if any orders qualify, and we will make sure to handle them promptly. Customer Support and Agent Experience: We deeply regret that we did not meet your expectations with our customer support. We are committed to improving this aspect of our service and will continue working on providing better support to all our merchants. We hope to maintain our cooperation in the future and will work even harder to serve you better. If you have any further concerns, please don’t hesitate to reach out to us. Thank you for your understanding. Sincerely, Dropshipman Support Team

5 / 5 Share

Nov. 28, 2024

¡Se ve muy profesional y están atentos a todos los detalles!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Star Gaze Market, ¡Muchas gracias por su apoyo! Nos alegra mucho saber que está satisfecho con Dropshipman. Si tiene alguna pregunta o necesita ayuda, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar! ¡Gracias nuevamente por elegir Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 28, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Honey Babies, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 27, 2024

Great services

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bealduzz, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our services. Providing great support and ensuring your satisfaction is always our priority. If there’s anything more we can do for you, feel free to reach out anytime. We’re here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 27, 2024

I have yet to use the app so I will give an updated review in a month or so but the support for setup has been amazing. Joe has gone above and beyond to make the process as simple as possible. I currently have DSER and I am having so many issues with them. I am hoping that this app will be so much better. So far so good!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello Little Gents Closet, Thank you so much for your kind words and for sharing your initial experience with Dropshipman! We’re thrilled to hear that our support team, especially Joe, has been able to make your setup process smooth and straightforward. We understand how frustrating it can be to deal with issues, and we’re confident that Dropshipman will provide a much better experience for you. We're here to support you every step of the way, so if you have any questions or need assistance, don’t hesitate to reach out. We look forward to hearing your updated review in a month as you continue exploring our app. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 26, 2024

Conversation was great , straight to the point. Now to continue growing the business hopefully my clientele and future clients will like the quality of the product

Store

SMT

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello SMT, Thank you so much for your kind words! We’re glad to hear that the conversation was helpful and straight to the point. We’re excited to support you as you continue growing your business and reaching more clients. If there’s anything we can do to assist or enhance your experience further, please don’t hesitate to reach out. Wishing you great success, and we’re here to help every step of the way! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 25, 2024

TOP! Service

Store

BeauLux

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BeauLux, Thank you so much for your kind words and for recognizing our service! 🌟 We're thrilled to hear you had a great experience. If you ever need any assistance, don’t hesitate to reach out – we’re always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 24, 2024

excellent to use and find good products

Using app

19 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello mjoutfitness, Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you find Dropshipman excellent to use and that it helps you discover great products. If you ever need assistance or have any suggestions to make your experience even better, feel free to reach out. We're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 24, 2024

The agent in drop shipman is always helpful. Never had any bad experience.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Hello Poochi Paws, Thank you so much for your kind words and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 24, 2024

good support and easy to use

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Winkelwonders, Thank you for your feedback! Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Best regards, Dropshipman Support Team

3 / 5 Share

Nov. 23, 2024

It is a perfect experience, but the only drawback is that its prices are very expensive when compared to AliExpress.! So its work is similar to DSers and others, so there is nothing has been added to it !!

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi NM Brand24, Thank you for your honest feedback! We're thrilled to hear you had a great experience using our app. 😊 We understand your concern about pricing compared to AliExpress and appreciate the comparison to other platforms like DSers. Kindly take note that once you fulfill the order to Dropshipman, you can ask for a discount from your personal sales agent. That said, your input about differentiation is important to us. We're constantly working on new features and improvements to ensure our platform not only meets but exceeds your expectations. If there's anything specific you'd like us to add or improve, we’d love to hear your suggestions! Your feedback helps us grow, and we’re grateful for your insights. Thank you for being part of our community! 🙌 Best regards, Dropshipman Support Team

5 / 5 Share

Nov. 21, 2024

I just started! let see

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hello AG sale Market, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team

1 / 5 Share

Nov. 29, 2024

ZERO STARS ! ️0️⃣ PATHETIC SERVICE PATHETIC SHIPPING TIME FRAMES PATHETIC IRRESPONSIBILITY PATHETIC IN EVERY MEASURABLE WAY ! UNBELIEVABLE THEY STAY IN BUSINESS ! THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY❗ WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN ❗ OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE❗

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello Topseat Variety Store, Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We take your concerns seriously and are committed to addressing them to ensure we provide better service moving forward. Order Fulfillment and Inventory: We understand the frustration caused by delays in order processing and inventory issues. To minimize stockouts and improve fulfillment times, we can arrange pre-stocked items for your store. This will help reduce handling time and ensure more efficient order processing. Product Limits: We recognize that product availability is crucial to your business. Since we operate on a subscription model, we recommend upgrading to a higher-tier plan to access more product imports and additional features. To assist you, we would be happy to offer a free trial of an upgraded plan, so you can evaluate the benefits firsthand. After-Sales Service: Regarding your concerns with after-sales service, we assure you that for orders where we are responsible, we will process refunds according to our refund policy. Please feel free to reach out to us if any orders qualify, and we will make sure to handle them promptly. Customer Support and Agent Experience: We deeply regret that we did not meet your expectations with our customer support. We are committed to improving this aspect of our service and will continue working on providing better support to all our merchants. We hope to maintain our cooperation in the future and will work even harder to serve you better. If you have any further concerns, please don’t hesitate to reach out to us. Thank you for your understanding. Sincerely, Dropshipman Support Team

5 / 5 Share

Nov. 20, 2024

Joselyn was incredibly helpful in clarifying many aspects of Dropshipman. She explained everything in detail and responded quickly to all my questions.

Store

Olowey

Using app

41 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello Olowey, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Joselyn. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team