All reviews

Rating Breakdown

  • 5
    90% (239 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (14 ratings)

Reviews with Text

  • 83% (223)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2025

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

May 20, 2025

SUPER

Store

BMYANY

Using app

2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

May 19, 2025

Esperienza pessima Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini! Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente. Fate molta attenzione prima di affidarvi a questo servizio.

Using app

4 months

Total reviews

19

Average rating

3.1

Developer Reply

Ciao Mary Luxe Boutique, Ci dispiace molto per la tua esperienza deludente e apprezziamo molto il tempo che hai dedicato a condividere questo feedback. Comprendiamo quanto sia frustrante quando mancano le informazioni di tracciamento o le spedizioni subiscono ritardi: non è questa l'esperienza che intendiamo offrire. Le tue preoccupazioni relative ai tempi di risposta lenti, ai ritardi nell'evasione degli ordini e alle incongruenze nel tracciamento vengono prese seriamente. Con la nostra crescita, abbiamo registrato volumi di ordini superiori al previsto, il che purtroppo ha influito sui nostri consueti standard di servizio. Questa non è una scusa, ma solo il contesto, e stiamo lavorando attivamente per ampliare il nostro supporto e la logistica per soddisfare le aspettative in modo più coerente. Ci dispiace anche che diversi dei tuoi ordini non siano andati come previsto, soprattutto in quanto cliente abituale. Meritavi una migliore comunicazione e affidabilità e ci impegniamo a migliorare entrambe. Se sei aperto a questa possibilità, apprezzeremmo molto l'opportunità di parlare direttamente con te e capire come possiamo risolvere la situazione. Grazie ancora per la tua sincera recensione. Feedback come questo ci aiutano a crescere e a servire meglio tutti i nostri clienti e partner. Cordiali saluti, Joe Team di supporto Dropshipman

5 / 5 Share

May 9, 2025

professional customer service

Using app

2 days

Total reviews

16

Average rating

4.8

Developer Reply

Hello BROOCHITON, Thank you so much for the support and your kind words! We're thrilled to hear that you found our customer service professional. If you ever need assistance or have any questions, feel free to reach out anytime — we're always here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

1 / 5 Share

April 25, 2025

The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!

Store

HYKLE

Using app

3 days

Total reviews

18

Average rating

2.3

Developer Reply

Hello HYKLE, We sincerely apologize for the inconvenience and frustration you've experienced. We're very sorry that we did not meet your expectations. Thank you for bringing this to our attention. We do support connecting existing products without deleting any listings. You can submit re-sourcing for your store products, and it will be synced automatically. Please rest assured that someone from our team will reach out to you shortly to further assist you and find the best solution for your concern. We truly appreciate your feedback as it helps us improve. Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

April 12, 2025

Great customer service!

Store

My Store

Using app

3 months

Developer Reply

Hello, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

April 3, 2025

Response right away to questions about fulfillment and follow up. Very helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Maricel Long, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

April 1, 2025

great customer service

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello TheFashionbaghouse, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

March 24, 2025

Using app

9 months

Total reviews

14

Average rating

5.0

Developer Reply

Hello Daily Health & Beauty, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

March 22, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bloom Essentials, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

March 18, 2025

Very quick and helpful.

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello Kokochka, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman and find us quick and helpful. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

March 18, 2025

it is greatful and helpful

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello BINPOL BABY, Thank you so much for your feedback and support! We're so glad to know that you find us helpful and that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

1 / 5 Share

March 9, 2025

Wir können von Dropshipman nur dringend abraten!! Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung. Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen. Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden. Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden. Wir wünschen allen Shopifyern gute Geschäfte!

Using app

6 months

Total reviews

6

Average rating

1.2

Developer Reply

Hallo Kameradenbuch.de, Wir entschuldigen uns aufrichtig für Ihre Unannehmlichkeiten. Wir nehmen Ihr Feedback zu den aufgetretenen Problemen sehr ernst und bedauern zutiefst, dass wir Ihre Erwartungen nicht erfüllt haben. Wir haben Verständnis dafür, dass die Lieferzeiten nicht unseren Erwartungen entsprachen, und nehmen Ihre Bedenken hinsichtlich unseres Kundenservice ernst. Wir arbeiten aktiv an der Verbesserung unserer Logistik und unseres Supports, um unsere Händler noch besser bedienen zu können. Wir sind uns bewusst, dass wir dieses Mal nicht unseren Erwartungen entsprochen haben, sind aber fest entschlossen, die Dinge in Ordnung zu bringen. Wenn Sie konkrete Anliegen haben oder Ihre Bedenken gerne weiter besprechen möchten, kontaktieren Sie uns gerne. Wir würden uns freuen, Ihnen unsere Fortschritte präsentieren zu können und hoffentlich Ihr Vertrauen zurückzugewinnen. Vielen Dank noch einmal für Ihr ehrliches Feedback. Wir freuen uns über Ihre Zeit und hoffen, dass Sie im Zuge unserer Verbesserungen die aktualisierte Erfahrung noch einmal überdenken und reflektieren. Best Regards, Cassie | Dropshipman Support Team

5 / 5 Share

Feb. 24, 2025

Wir sind sehr zufrieden mit den Mitarbeitern, die sich um uns gekümmert haben. Sie sind sehr höflich und fleißig. Wir möchten uns bei allen Mitarbeitern bedanken, insbesondere bei Rachel. Allerdings haben wir einige Erwartungen an das Unternehmen. Wir sollten in der Lage sein, die Produkte, die unsere Kunden an uns zurücksenden, an das Unternehmen zurückzugeben. Es wäre besser, wenn es keine Abonnementgebühr gäbe. Wir möchten außerdem, dass das Unternehmen die Lagerbestandsinformationen der Produkte aktualisiert, die wir vom Unternehmen herunterladen.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hallo tif-shop24.de, Vielen Dank für Ihr Feedback und Ihre Unterstützung! Wir freuen uns sehr, dass Sie mit Dropshipman zufrieden sind. Wenn Sie Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren! Wir sind hier, um zu helfen! Nochmals vielen Dank, dass Sie sich für Dropshipman entschieden haben! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

Feb. 21, 2025

I can't even explain how kind and helpful support team is. Basically I'm sending message and after few minutes I got respond. I really love using this app for convinent and finding good qoutes for the goods. I highly recommend this app to everyone

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Glovyzone, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with our support team and Dropshipman app. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

1 / 5 Share

Feb. 18, 2025

Says it can source Aliababa.... Can not source Alibaba. Misleading advertising

Using app

4 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hello there, We appreciate your feedback! To clarify, Dropshipman does support sourcing from Alibaba. You can easily submit sourcing requests, and our team will help you find the best deals from Alibaba suppliers. If you're experiencing any issues, please reach out to our support team—we’d be happy to assist you! Best regards, Dropshipman Support Team

3 / 5 Share

Feb. 8, 2025

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hello MugsForeverMore, Thank you so much for sharing your feedback with us. We’re sorry to hear that we didn’t meet your expectations on this occasion. One of our team has reached out to you via email to discuss the details further and to ensure we address your concerns effectively. Thank you for giving us the opportunity to improve, and please let us know if there’s anything else we can assist you with. Best regards, Cassie|Dropshipman Support Team

5 / 5 Share

Feb. 3, 2025

ALL GOOD

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello PRODUCT PARADISE STORE, Thank you so much for your feedback and support! We're so glad to know that you find our app good and that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team

5 / 5 Share

Jan. 20, 2025

Just started but so far the easiest to navigate Im loving it!

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Naughty Girl Essentials, Thank you for your wonderful feedback! We’re so glad to hear that you’re finding our platform easy to navigate and that you’re loving it so far. If you need any assistance or have questions as you continue exploring, feel free to reach out—we’re always here to help! Wishing you continued success! Best regards Dropshipman Support Team

4 / 5 Share

Jan. 15, 2025

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to leave us a 4-star review! We’re glad to know you had a positive experience with our app. If there’s anything we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Your feedback helps us grow and continue providing the best service possible. Feel free to reach out anytime, we’re here to assist you! Best regards, Dropshipman Support Team