Dropshipman: Easy Dropshipping
All-in-one dropshipping supplier with AliExpress, Alibaba,Temu
Rating
4.3
feedback
251
chart
#933
All reviews
Review RSS Feed
July 20, 2025
We installed the app and set up the system according to the requirements. We loaded some test products and listed. When we went to the checkout - it came up with an error message and so we tried to review settings and could not find any problem. We contacted 'Rachel' twice and both times we got the same AI response - 'this is due to the settings you have in Shopify'. The Shopify normally works so obviously it is in the settings for DSM. Do not expect any serious help to get started with this app. You are basically going to waste a lot of time if you want if you run into problems. It is indicative of your vulnerability if you invest a lot of time in this app. We will keep looking and dump this one!
Hello Network Educational Australia, Thank you for taking the time to share your feedback. We're truly sorry to hear that you encountered issues during checkout, and we completely understand how frustrating that must have been. Please rest assured that we take your concerns seriously. Based on our investigation, the issue appears to be related to settings within your Shopify store rather than the Dropshipman app itself. That said, we have already reported the matter to Shopify’s support team on your behalf. However, Shopify requires that the store owner initiates direct contact before they can provide further assistance. We kindly recommend reaching out to them via help.shopify.com so their team can look into the issue more thoroughly. We also want to sincerely apologize if our previous responses from Rachel fell short of your expectations. While the intention was to point you in the right direction based on the information we had, we understand that the experience may have felt impersonal — and for that, we’re truly sorry. Your feedback helps us improve, and we’re committed to offering more helpful and personalized support moving forward. Thank you again for bringing this to our attention. We hope to have the chance to better support you in the future. Warm regards, Dropshipman Support Team
July 10, 2025
Hi Easy Living Home, We truly appreciate your support! It’s amazing to hear that you’re happy with your experience using Dropshipman. If you ever need assistance or have any questions, please don’t hesitate to reach out — we’re always here to help. Thank you again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
July 5, 2025
Dealing with you is excellent, and the consulting team is ready at all times and kind
Hello there, Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you had an excellent experience with our team. Our support agents are always here to assist you with kindness and dedication whenever you need help. Best regards, Dropshipman Support Team
June 16, 2025
Hi AmicoMicio, We truly appreciate your support! It’s wonderful to know that you’re happy with your experience using Dropshipman. If you ever need help or have any questions, don’t hesitate to reach out — we’re always here for you. Thanks again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
June 11, 2025
Recently moved over to Dropshipman from another App. At first it was quite confusing as a new approach and distribution channel. I had many questions and support are fantastic. Always reply quickly and with detailed info. I quickly discovered so many benefits of Dropshipman over the previous App. I am really happy and feel this will enable me to sell better products or cheaper than before and offer clients good quality controls, shipping protection and faster shipping. I would recommend to anyone thinking of drop shipping new or changing their current fulfilment App.
Hello Lifestyle Travel Trading, Thank you so much for your thoughtful and detailed review and support! We're glad to hear that despite the initial learning curve, you found value in making the switch to Dropshipman. It's great to know our support team was able to guide you and that you're now enjoying the benefits — from better product options to improved shipping and quality control. We're excited to be part of your dropshipping journey and truly appreciate your recommendation! Best regards, Cassie | Dropshipman Support Team
June 4, 2025
Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team
May 31, 2025
Hello Jamaican Naturals, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
May 29, 2025
Completed all the set ups which did not take to long and I asked the best way I can improve drop shipman and they said I've done everything which I do not believe
Hello there, Thank you for sharing your feedback! We truly appreciate you taking the time to set everything up and reaching out to us. We’d like to let you know that one of our team contacted you via email with further details on how you can improve your Dropshipman experience. Please kindly check your inbox (and spam/junk folder just in case). If you have any additional questions or need further guidance, feel free to reply to that email or contact us directly through the app—we’re always here to help. Best regards, Dropshipman Support Team
Dec. 27, 2025
Great service, will always use. Great customer service, went above and beyond to support.
Hi Honesty Sales, Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. It means a lot to us that you noticed the extra effort—we always strive to go above and beyond for our customers. We're grateful to have you with us and look forward to serving you again! 😊 Best regards, Joe Dropshipman Support Team
May 19, 2025
Esperienza pessima Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini! Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente. Fate molta attenzione prima di affidarvi a questo servizio.
Ciao Mary Luxe Boutique, Ci dispiace molto per la tua esperienza deludente e apprezziamo molto il tempo che hai dedicato a condividere questo feedback. Comprendiamo quanto sia frustrante quando mancano le informazioni di tracciamento o le spedizioni subiscono ritardi: non è questa l'esperienza che intendiamo offrire. Le tue preoccupazioni relative ai tempi di risposta lenti, ai ritardi nell'evasione degli ordini e alle incongruenze nel tracciamento vengono prese seriamente. Con la nostra crescita, abbiamo registrato volumi di ordini superiori al previsto, il che purtroppo ha influito sui nostri consueti standard di servizio. Questa non è una scusa, ma solo il contesto, e stiamo lavorando attivamente per ampliare il nostro supporto e la logistica per soddisfare le aspettative in modo più coerente. Ci dispiace anche che diversi dei tuoi ordini non siano andati come previsto, soprattutto in quanto cliente abituale. Meritavi una migliore comunicazione e affidabilità e ci impegniamo a migliorare entrambe. Se sei aperto a questa possibilità, apprezzeremmo molto l'opportunità di parlare direttamente con te e capire come possiamo risolvere la situazione. Grazie ancora per la tua sincera recensione. Feedback come questo ci aiutano a crescere e a servire meglio tutti i nostri clienti e partner. Cordiali saluti, Joe Team di supporto Dropshipman
May 9, 2025
professional customer service
Hello BROOCHITON, Thank you so much for the support and your kind words! We're thrilled to hear that you found our customer service professional. If you ever need assistance or have any questions, feel free to reach out anytime — we're always here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
April 25, 2025
The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!
Hello HYKLE, We sincerely apologize for the inconvenience and frustration you've experienced. We're very sorry that we did not meet your expectations. Thank you for bringing this to our attention. We do support connecting existing products without deleting any listings. You can submit re-sourcing for your store products, and it will be synced automatically. Please rest assured that someone from our team will reach out to you shortly to further assist you and find the best solution for your concern. We truly appreciate your feedback as it helps us improve. Best regards, Cassie | Dropshipman Support Team
April 22, 2025
This app is a total gamechanger for anyone who wants to get into dropshipping. It's extremely easy to use and very well organized — finding and importing your desired products from Temo couldn’t be simpler. If you're serious about building a dropshipping business, this tool is a must-have. Sure, it takes a bit of setup and personal tweaking to import products the way you want, but that effort truly pays off. The result is a clean, professional-looking shop that feels high quality. I’m rebuilding my entire store with Dropshipman — and I’m loving it!
Hello Gymbull, Thank you so much for your amazing feedback! We’re thrilled to hear that Dropshipman has been a gamechanger for you and that you’re loving the experience of rebuilding your store with us. If you ever have any questions or need any assistance, please don't hesitate to reach out. We're always here to support you every step of the way! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
April 17, 2025
Joe she was very kind. I really do like her customer service
Hello MICHA LUXE, Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our support—Joe will be so happy to hear this! If you ever need any help or have any questions, feel free to reach out anytime. Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
April 12, 2025
Great customer service!
Store
My Store
Using app
3 months
Hello, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
April 3, 2025
Response right away to questions about fulfillment and follow up. Very helpful.
Hello Maricel Long, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
March 24, 2025
Hello Daily Health & Beauty, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
March 18, 2025
Very quick and helpful.
Hello Kokochka, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman and find us quick and helpful. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
March 9, 2025
Wir können von Dropshipman nur dringend abraten!! Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung. Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen. Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden. Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden. Wir wünschen allen Shopifyern gute Geschäfte!
Hallo Kameradenbuch.de, Wir entschuldigen uns aufrichtig für Ihre Unannehmlichkeiten. Wir nehmen Ihr Feedback zu den aufgetretenen Problemen sehr ernst und bedauern zutiefst, dass wir Ihre Erwartungen nicht erfüllt haben. Wir haben Verständnis dafür, dass die Lieferzeiten nicht unseren Erwartungen entsprachen, und nehmen Ihre Bedenken hinsichtlich unseres Kundenservice ernst. Wir arbeiten aktiv an der Verbesserung unserer Logistik und unseres Supports, um unsere Händler noch besser bedienen zu können. Wir sind uns bewusst, dass wir dieses Mal nicht unseren Erwartungen entsprochen haben, sind aber fest entschlossen, die Dinge in Ordnung zu bringen. Wenn Sie konkrete Anliegen haben oder Ihre Bedenken gerne weiter besprechen möchten, kontaktieren Sie uns gerne. Wir würden uns freuen, Ihnen unsere Fortschritte präsentieren zu können und hoffentlich Ihr Vertrauen zurückzugewinnen. Vielen Dank noch einmal für Ihr ehrliches Feedback. Wir freuen uns über Ihre Zeit und hoffen, dass Sie im Zuge unserer Verbesserungen die aktualisierte Erfahrung noch einmal überdenken und reflektieren. Best Regards, Cassie | Dropshipman Support Team