Dropshipman: Easy Dropshipping
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Great service, will always use. Great customer service, went above and beyond to support.
Hi Honesty Sales, Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. It means a lot to us that you noticed the extra effort—we always strive to go above and beyond for our customers. We're grateful to have you with us and look forward to serving you again! 😊 Best regards, Joe Dropshipman Support Team
Hello 4EliteFinds, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Esperienza pessima Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini! Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente. Fate molta attenzione prima di affidarvi a questo servizio.
Ciao Mary Luxe Boutique, Ci dispiace molto per la tua esperienza deludente e apprezziamo molto il tempo che hai dedicato a condividere questo feedback. Comprendiamo quanto sia frustrante quando mancano le informazioni di tracciamento o le spedizioni subiscono ritardi: non è questa l'esperienza che intendiamo offrire. Le tue preoccupazioni relative ai tempi di risposta lenti, ai ritardi nell'evasione degli ordini e alle incongruenze nel tracciamento vengono prese seriamente. Con la nostra crescita, abbiamo registrato volumi di ordini superiori al previsto, il che purtroppo ha influito sui nostri consueti standard di servizio. Questa non è una scusa, ma solo il contesto, e stiamo lavorando attivamente per ampliare il nostro supporto e la logistica per soddisfare le aspettative in modo più coerente. Ci dispiace anche che diversi dei tuoi ordini non siano andati come previsto, soprattutto in quanto cliente abituale. Meritavi una migliore comunicazione e affidabilità e ci impegniamo a migliorare entrambe. Se sei aperto a questa possibilità, apprezzeremmo molto l'opportunità di parlare direttamente con te e capire come possiamo risolvere la situazione. Grazie ancora per la tua sincera recensione. Feedback come questo ci aiutano a crescere e a servire meglio tutti i nostri clienti e partner. Cordiali saluti, Joe Team di supporto Dropshipman
professional customer service
Hello BROOCHITON, Thank you so much for the support and your kind words! We're thrilled to hear that you found our customer service professional. If you ever need assistance or have any questions, feel free to reach out anytime — we're always here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!
Hello HYKLE, We sincerely apologize for the inconvenience and frustration you've experienced. We're very sorry that we did not meet your expectations. Thank you for bringing this to our attention. We do support connecting existing products without deleting any listings. You can submit re-sourcing for your store products, and it will be synced automatically. Please rest assured that someone from our team will reach out to you shortly to further assist you and find the best solution for your concern. We truly appreciate your feedback as it helps us improve. Best regards, Cassie | Dropshipman Support Team
This app is a total gamechanger for anyone who wants to get into dropshipping. It's extremely easy to use and very well organized — finding and importing your desired products from Temo couldn’t be simpler. If you're serious about building a dropshipping business, this tool is a must-have. Sure, it takes a bit of setup and personal tweaking to import products the way you want, but that effort truly pays off. The result is a clean, professional-looking shop that feels high quality. I’m rebuilding my entire store with Dropshipman — and I’m loving it!
Hello Gymbull, Thank you so much for your amazing feedback! We’re thrilled to hear that Dropshipman has been a gamechanger for you and that you’re loving the experience of rebuilding your store with us. If you ever have any questions or need any assistance, please don't hesitate to reach out. We're always here to support you every step of the way! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Joe she was very kind. I really do like her customer service
Hello MICHA LUXE, Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our support—Joe will be so happy to hear this! If you ever need any help or have any questions, feel free to reach out anytime. Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Great customer service!
Hello, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Response right away to questions about fulfillment and follow up. Very helpful.
Hello Maricel Long, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Hello Daily Health & Beauty, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Very quick and helpful.
Hello Kokochka, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman and find us quick and helpful. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Wir können von Dropshipman nur dringend abraten!! Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung. Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen. Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden. Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden. Wir wünschen allen Shopifyern gute Geschäfte!
Hallo Kameradenbuch.de, Wir entschuldigen uns aufrichtig für Ihre Unannehmlichkeiten. Wir nehmen Ihr Feedback zu den aufgetretenen Problemen sehr ernst und bedauern zutiefst, dass wir Ihre Erwartungen nicht erfüllt haben. Wir haben Verständnis dafür, dass die Lieferzeiten nicht unseren Erwartungen entsprachen, und nehmen Ihre Bedenken hinsichtlich unseres Kundenservice ernst. Wir arbeiten aktiv an der Verbesserung unserer Logistik und unseres Supports, um unsere Händler noch besser bedienen zu können. Wir sind uns bewusst, dass wir dieses Mal nicht unseren Erwartungen entsprochen haben, sind aber fest entschlossen, die Dinge in Ordnung zu bringen. Wenn Sie konkrete Anliegen haben oder Ihre Bedenken gerne weiter besprechen möchten, kontaktieren Sie uns gerne. Wir würden uns freuen, Ihnen unsere Fortschritte präsentieren zu können und hoffentlich Ihr Vertrauen zurückzugewinnen. Vielen Dank noch einmal für Ihr ehrliches Feedback. Wir freuen uns über Ihre Zeit und hoffen, dass Sie im Zuge unserer Verbesserungen die aktualisierte Erfahrung noch einmal überdenken und reflektieren. Best Regards, Cassie | Dropshipman Support Team
Wir sind sehr zufrieden mit den Mitarbeitern, die sich um uns gekümmert haben. Sie sind sehr höflich und fleißig. Wir möchten uns bei allen Mitarbeitern bedanken, insbesondere bei Rachel. Allerdings haben wir einige Erwartungen an das Unternehmen. Wir sollten in der Lage sein, die Produkte, die unsere Kunden an uns zurücksenden, an das Unternehmen zurückzugeben. Es wäre besser, wenn es keine Abonnementgebühr gäbe. Wir möchten außerdem, dass das Unternehmen die Lagerbestandsinformationen der Produkte aktualisiert, die wir vom Unternehmen herunterladen.
Hallo tif-shop24.de, Vielen Dank für Ihr Feedback und Ihre Unterstützung! Wir freuen uns sehr, dass Sie mit Dropshipman zufrieden sind. Wenn Sie Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren! Wir sind hier, um zu helfen! Nochmals vielen Dank, dass Sie sich für Dropshipman entschieden haben! Best regards, Cassie | Dropshipman Support Team
I can't even explain how kind and helpful support team is. Basically I'm sending message and after few minutes I got respond. I really love using this app for convinent and finding good qoutes for the goods. I highly recommend this app to everyone
Hello Glovyzone, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with our support team and Dropshipman app. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Says it can source Aliababa.... Can not source Alibaba. Misleading advertising
Hello there, We appreciate your feedback! To clarify, Dropshipman does support sourcing from Alibaba. You can easily submit sourcing requests, and our team will help you find the best deals from Alibaba suppliers. If you're experiencing any issues, please reach out to our support team—we’d be happy to assist you! Best regards, Dropshipman Support Team
Website show merchandise available, when source , unable to find product. Also products are not fully synch to shopify synch.
Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with the product availability and synchronization issues. We understand how important it is for your store data to remain accurate and fully synchronized, and we regret that our app did not meet your expectations in this instance. Our support team has already reached out to you via email regarding this matter, and we are committed to working closely with you to investigate the issue and find the best possible solution for your store. We truly appreciate your honest feedback, as it helps us identify areas for improvement and continue enhancing our platform. Your experience is important to us, and we hope to have the opportunity to restore your confidence in our app. Thank you again for your patience and understanding. We look forward to resolving this issue with you.
très professionnel !
Bonjour essentiel-car, Merci beaucoup pour vos merveilleux commentaires! Nous sommes ravis de savoir que votre expérience a été excellente et que tout a répondu à vos attentes. Fournir un service de qualité supérieure et assurer la satisfaction de nos clients est toujours notre priorité. Si vous avez des questions, avez besoin d'aide ou souhaitez partager plus de commentaires, n'hésitez pas à nous contacter à tout moment. Nous sommes toujours là pour vous aider et vous garantir la meilleure expérience possible. Merci encore d'avoir choisi Valstrend Shop ! Cordialement, Équipe d'assistance Valstrend
I like this app very easy to use and excellent customer service.I having been working with dropshipman for some time now and I must say they’re simply the best. They’re so dedicated to their work Racheal has been my assistant and she’s has always been good and willing to help thanks to her.
Hello Valstrend shop, Thank you so much for your support! Providing excellent customer service is our top priority and we’re thrilled to hear that you had a great experience. We appreciate that you would highly recommend us. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team
Easy to use and add products to your shop. Now I wait and see if the orders are just as easy. I'm excited to see the next steps play out.
Hello DBB, Thank you very much for your kind words and support! We are delighted to hear that you find our app import features useful to streamline your dropshipping operation. Your feedback motivates us to continue providing the best possible service. If you need help, don't hesitate to contact us — we're always here for you! Best regards, Dropshipman Support Team
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