Dropshipman: Easy Dropshipping
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The help by Joe was spot on and straightforward. Very pleasant to deal with.Keep it up.
Hello Sarah, Thank you for your kind words! We're glad to hear that Joe was able to assist you effectively and pleasantly. We'll be sure to pass along your feedback to her. We truly appreciate your support—thank you again, and we’ll keep doing our best! Best regards, Dropshipman Support Team
I'm really impressed with the service – fast and helpful support, quick information when needed, and the product functions exactly as expected. Very satisfied!
Hello Allfinitytech, Thank you so much for your kind review! We’re delighted to hear that you’re satisfied with both our service and the product. Providing fast, helpful support and a seamless experience is exactly what we strive for. We're always here if you need anything! 😊 Best regards, Dropshipman Support Team
super
Hello Freedance-fashion, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team
We installed the app and set up the system according to the requirements. We loaded some test products and listed. When we went to the checkout - it came up with an error message and so we tried to review settings and could not find any problem. We contacted 'Rachel' twice and both times we got the same AI response - 'this is due to the settings you have in Shopify'. The Shopify normally works so obviously it is in the settings for DSM. Do not expect any serious help to get started with this app. You are basically going to waste a lot of time if you want if you run into problems. It is indicative of your vulnerability if you invest a lot of time in this app. We will keep looking and dump this one!
Hello Network Educational Australia, Thank you for taking the time to share your feedback. We're truly sorry to hear that you encountered issues during checkout, and we completely understand how frustrating that must have been. Please rest assured that we take your concerns seriously. Based on our investigation, the issue appears to be related to settings within your Shopify store rather than the Dropshipman app itself. That said, we have already reported the matter to Shopify’s support team on your behalf. However, Shopify requires that the store owner initiates direct contact before they can provide further assistance. We kindly recommend reaching out to them via help.shopify.com so their team can look into the issue more thoroughly. We also want to sincerely apologize if our previous responses from Rachel fell short of your expectations. While the intention was to point you in the right direction based on the information we had, we understand that the experience may have felt impersonal — and for that, we’re truly sorry. Your feedback helps us improve, and we’re committed to offering more helpful and personalized support moving forward. Thank you again for bringing this to our attention. We hope to have the chance to better support you in the future. Warm regards, Dropshipman Support Team
Hi Easy Living Home, We truly appreciate your support! It’s amazing to hear that you’re happy with your experience using Dropshipman. If you ever need assistance or have any questions, please don’t hesitate to reach out — we’re always here to help. Thank you again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
Dealing with you is excellent, and the consulting team is ready at all times and kind
Hello there, Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you had an excellent experience with our team. Our support agents are always here to assist you with kindness and dedication whenever you need help. Best regards, Dropshipman Support Team
Hello Woof Fantasy, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Hi AmicoMicio, We truly appreciate your support! It’s wonderful to know that you’re happy with your experience using Dropshipman. If you ever need help or have any questions, don’t hesitate to reach out — we’re always here for you. Thanks again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
Hello AMH Goods, Thank you so much for your support! We're thrilled to hear that you're satisfied with Dropshipman. If you have any questions or need assistance, feel free to reach out anytime — we're always here to help. Thanks again for choosing Dropshipman! 😊 Best regards, Joe | Dropshipman Support Team
Recently moved over to Dropshipman from another App. At first it was quite confusing as a new approach and distribution channel. I had many questions and support are fantastic. Always reply quickly and with detailed info. I quickly discovered so many benefits of Dropshipman over the previous App. I am really happy and feel this will enable me to sell better products or cheaper than before and offer clients good quality controls, shipping protection and faster shipping. I would recommend to anyone thinking of drop shipping new or changing their current fulfilment App.
Hello Lifestyle Travel Trading, Thank you so much for your thoughtful and detailed review and support! We're glad to hear that despite the initial learning curve, you found value in making the switch to Dropshipman. It's great to know our support team was able to guide you and that you're now enjoying the benefits — from better product options to improved shipping and quality control. We're excited to be part of your dropshipping journey and truly appreciate your recommendation! Best regards, Cassie | Dropshipman Support Team
Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team
Cassie from customer service was extremely helpful and patient as she navigated me through the process of setting my website up for shipping through Dropshipman. She explained the entire process as she guided me through the initial setup. Excellent customer service!!!
Hello Jamaican Naturals, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Completed all the set ups which did not take to long and I asked the best way I can improve drop shipman and they said I've done everything which I do not believe
Hello there, Thank you for sharing your feedback! We truly appreciate you taking the time to set everything up and reaching out to us. We’d like to let you know that one of our team contacted you via email with further details on how you can improve your Dropshipman experience. Please kindly check your inbox (and spam/junk folder just in case). If you have any additional questions or need further guidance, feel free to reply to that email or contact us directly through the app—we’re always here to help. Best regards, Dropshipman Support Team
Great service, will always use. Great customer service, went above and beyond to support.
Hi Honesty Sales, Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. It means a lot to us that you noticed the extra effort—we always strive to go above and beyond for our customers. We're grateful to have you with us and look forward to serving you again! 😊 Best regards, Joe Dropshipman Support Team
Hello 4EliteFinds, Thank you so much for your feedback and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
Esperienza pessima Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini! Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente. Fate molta attenzione prima di affidarvi a questo servizio.
Ciao Mary Luxe Boutique, Ci dispiace molto per la tua esperienza deludente e apprezziamo molto il tempo che hai dedicato a condividere questo feedback. Comprendiamo quanto sia frustrante quando mancano le informazioni di tracciamento o le spedizioni subiscono ritardi: non è questa l'esperienza che intendiamo offrire. Le tue preoccupazioni relative ai tempi di risposta lenti, ai ritardi nell'evasione degli ordini e alle incongruenze nel tracciamento vengono prese seriamente. Con la nostra crescita, abbiamo registrato volumi di ordini superiori al previsto, il che purtroppo ha influito sui nostri consueti standard di servizio. Questa non è una scusa, ma solo il contesto, e stiamo lavorando attivamente per ampliare il nostro supporto e la logistica per soddisfare le aspettative in modo più coerente. Ci dispiace anche che diversi dei tuoi ordini non siano andati come previsto, soprattutto in quanto cliente abituale. Meritavi una migliore comunicazione e affidabilità e ci impegniamo a migliorare entrambe. Se sei aperto a questa possibilità, apprezzeremmo molto l'opportunità di parlare direttamente con te e capire come possiamo risolvere la situazione. Grazie ancora per la tua sincera recensione. Feedback come questo ci aiutano a crescere e a servire meglio tutti i nostri clienti e partner. Cordiali saluti, Joe Team di supporto Dropshipman
professional customer service
Hello BROOCHITON, Thank you so much for the support and your kind words! We're thrilled to hear that you found our customer service professional. If you ever need assistance or have any questions, feel free to reach out anytime — we're always here to help! Thanks again for choosing Dropshipman! Best regards, Cassie | Dropshipman Support Team
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