Dropshipman: Easy Dropshipping

The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!

This app is a total gamechanger for anyone who wants to get into dropshipping. It's extremely easy to use and very well organized — finding and importing your desired products from Temo couldn’t be simpler. If you're serious about building a dropshipping business, this tool is a must-have. Sure, it takes a bit of setup and personal tweaking to import products the way you want, but that effort truly pays off. The result is a clean, professional-looking shop that feels high quality. I’m rebuilding my entire store with Dropshipman — and I’m loving it!

Joe she was very kind. I really do like her customer service

Great customer service!

Response right away to questions about fulfillment and follow up. Very helpful.

Very quick and helpful.

Wir können von Dropshipman nur dringend abraten!! Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung. Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen. Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden. Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden. Wir wünschen allen Shopifyern gute Geschäfte!

Wir sind sehr zufrieden mit den Mitarbeitern, die sich um uns gekümmert haben. Sie sind sehr höflich und fleißig. Wir möchten uns bei allen Mitarbeitern bedanken, insbesondere bei Rachel. Allerdings haben wir einige Erwartungen an das Unternehmen. Wir sollten in der Lage sein, die Produkte, die unsere Kunden an uns zurücksenden, an das Unternehmen zurückzugeben. Es wäre besser, wenn es keine Abonnementgebühr gäbe. Wir möchten außerdem, dass das Unternehmen die Lagerbestandsinformationen der Produkte aktualisiert, die wir vom Unternehmen herunterladen.

I can't even explain how kind and helpful support team is. Basically I'm sending message and after few minutes I got respond. I really love using this app for convinent and finding good qoutes for the goods. I highly recommend this app to everyone

Says it can source Aliababa.... Can not source Alibaba. Misleading advertising

Website show merchandise available, when source , unable to find product. Also products are not fully synch to shopify synch.

très professionnel !

I like this app very easy to use and excellent customer service.I having been working with dropshipman for some time now and I must say they’re simply the best. They’re so dedicated to their work Racheal has been my assistant and she’s has always been good and willing to help thanks to her.

Easy to use and add products to your shop. Now I wait and see if the orders are just as easy. I'm excited to see the next steps play out.

Agent was very eager and helpful in helping me choose a plan and explaining about many features patiently...Awesome speed of response too

Works very well so far, also, great and quick customer service!

Inicialmente tuvimos una incidencia con el tiempo de respuesta del equipo de ventas, pero al contactar a soporte se solucionó rápidamente. Por ahora, esperando como evoluciona todo el circuito de entregas con un mayor volumen de ventas.

THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! ONCE YOUR REVIEW IS RECEIVED AND READ, YOU WILL BE OFFERED MORE EXCUSES IN AN ATTEMPT TO EXPLAIN THE EXCUSES THAT WERE ALREADY PROVIDED AS AN EXCUSE TO BEGIN WITH ! THIS COMPANY IS COMPLETELY WORTHLESS AND IT'S PITIFUL THAT AFTER YOU HAVE INVESTED NEARLY 2 YEARS OF IMPORTING PRODUCTS AND EDITING THOSE PRODUCTS ON YOUR WEBSITE YOU CAN'T EVEN FULFILL A SINGLE ORDER OF THEIR PRODUCTS WITHOUT SOME KIND OF MASSIVE PROBLEM AND AN UNDERTAKING TO GET IT RESOLVED. AND YOU CAN'T EVEN GET A SINGLE PIECE ITEM TO A CUSTOMER IN LESS THAN 25 DAYS HERE ! IT'S THE MOST INSANE THING I'VE EVER SEEN FOR A COMPANY LIKE THIS TO CLAIM TO BE A BUSINESS THAT CAN SUPPORT ANY COMMERCE WEBSITE ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE After submitting this review, this company has proceeded to screw up five more consecutive orders. Then, when problems could not be rectified they ceremoniously kicked me off their platform... Instead of solving problems that's what they do here.. they just get rid of you if you become a " nuisance " to them , instead of trying to solve your problems they just make you go away and terminate your relationship... This has caused me to have to replace 3000 items in one store and about the same amount in a second store and re-edit and redo around 6000 products from scratch all over again after 2 years of work that I put in... All because they can't take the time to solve my problems and quit making excuses so they have just now decided to get rid of me instead... I hope they get sued by everybody that they have treated this way.. I'm going to report them to Shopify so they can see what kind of ridiculous company they're allowing on their platform and I hope that everybody else who has had similar experiences with this company and who's reading this will be the same..