Dropshipman: Easy Dropshipping
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excellent to use and find good products.
Hello mjoutfitness, Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you find Dropshipman excellent to use and that it helps you discover great products. If you ever need assistance or have any suggestions to make your experience even better, feel free to reach out. We're always here to help! Best regards, Dropshipman Support Team
The agent in drop shipman is always helpful. Never had any bad experience.
Hello Poochi Paws, Thank you so much for your kind words and support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team
It is a perfect experience, but the only drawback is that its prices are very expensive when compared to AliExpress.! So its work is similar to DSers and others, so there is nothing has been added to it !!
Hi NM Brand24, Thank you for your honest feedback! We're thrilled to hear you had a great experience using our app. 😊 We understand your concern about pricing compared to AliExpress and appreciate the comparison to other platforms like DSers. Kindly take note that once you fulfill the order to Dropshipman, you can ask for a discount from your personal sales agent. That said, your input about differentiation is important to us. We're constantly working on new features and improvements to ensure our platform not only meets but exceeds your expectations. If there's anything specific you'd like us to add or improve, we’d love to hear your suggestions! Your feedback helps us grow, and we’re grateful for your insights. Thank you for being part of our community! 🙌 Best regards, Dropshipman Support Team
ZERO STARS ! ️ PATHETIC SERVICE PATHETIC SHIPPING TIME FRAMES PATHETIC IRRESPONSIBILITY PATHETIC IN EVERY MEASURABLE WAY ! UNBELIEVABLE THEY STAY IN BUSINESS ! THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE After submitting this review, this company has proceeded to screw up five more consecutive orders. Then, when problems could not be rectified they ceremoniously kicked me off their platform... Instead of solving problems that's what they do here.. they just get rid of you if you become a " nuisance " to them , instead of trying to solve your problems they just make you go away and terminate your relationship... This has caused me to have to replace 3000 items in one store and about the same amount in a second store and re-edit and redo around 6000 products from scratch all over again after 2 years of work that I put in... All because they can't take the time to solve my problems and quit making excuses so they have just now decided to get rid of me instead... I hope they get sued by everybody that they have treated this way.. I'm going to report them to Shopify so they can see what kind of ridiculous company they're allowing on their platform and I hope that everybody else who has had similar experiences with this company and who's reading this will be the same.. I am just in receipt of Dropshipman's recent reply here to my review..it should be noted that after nearly 100 orders out of approximately 140 that yes, heated discussion did occur, with me being called profane name by the boss of the customer service manager whis name is Billy..This is a spineless person who referred to my complaint by telling me in an email message that I was " being a PUSSY" by calling out their shortcomings ! ..he was NEVER MAN ENOUGH TO CONVERSE WITH ME DIRECTLY, HIDING BEHIND HIS TITLE AND EMAIL INSULTS.....hows that for a management position !?!? .. everything else in their reply happened at a time my email address was hacked by fraudulent criminals and was shut down for my security, do they didn't bheat what they claim from me ! , just trying to cover themselves now that Shopify Legal is becoming involved, looking into their operating procedures.
Hello Jeff, Thank you for taking the time to leave a review. We take all feedback seriously and are sorry to hear that you were not satisfied with your experience. We want to assure you that we have done everything in our power to address your concerns. We provided you with a complimentary membership and switched you to different agents at your request. We have also made every effort to resolve the issues you raised, but there are some that are beyond our control. In such cases, we have explained the situation and recommended other vendors to you. We believe that our partnership is based on equality and respect, and we have always adhered to this principle. However, during the more than one year of our cooperation, in over 3,000 sessions, more than 90% of the sessions contained insulting language, personal attacks, and even harassment of our female customer service representatives and agents. We have already captured and are in the process of submitting the relevant session and email evidence to Shopify for review. There are several reasons why we have chosen to end our cooperation with you. Firstly, we considered your business needs, and some of our services did not meet your requirements. Therefore, we recommended other vendors to you. Secondly, your insulting language has caused significant harm to the physical and mental well-being of our customer service team and agents. This is clearly an unequal and disrespectful partnership. After careful consideration, we have decided to peacefully end our cooperation. We appreciate your understanding and wish you the best in your future endeavors. If you have any further questions or concerns, please do not hesitate to contact us. Sincerely, Dropshipman Support Team
Hello WE ARE HERE, Thank you so much for your support! We're so glad to know that you are satisfied with Dropshipman. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team
You are selling a very raw and unfinished product. You can't do that. It's cheating. You should be paying me for finding such bugs and wasting my time on it, not me paying you.
Hello Pawsome-Deals, We sincerely apologize for the frustration you’ve experienced. Your feedback about the issues you encountered is taken very seriously, and we deeply regret that we didn’t meet your expectations. We understand how valuable your time is, and we truly appreciate your patience in bringing these concerns to our attention. Our team is already working hard to address bugs and enhance the app to provide a smoother and more reliable experience. Your input plays a significant role in guiding these improvements. While we recognize we fell short this time, we’re committed to making things right. If there’s anything specific you’d like us to prioritize or if you’d be open to discussing your concerns further, please feel free to contact us. We’d love the chance to show you the progress we’re making and, hopefully, regain your trust. Thank you again for your honest feedback. We hope that as we improve, you might reconsider to reflect the updated experience. 🥺 Best regards, Dropshipman Support Team
great customer service
Hello Kitty Kat Nai, Thank you for your kind words and feedback! Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Best regards, Dropshipman Support Team
Customer support was very friendly and welcoming. Very helpful!
Hello The Caravan Shop, Thank you so much for your kind words! We're delighted to hear that you had a friendly and welcoming experience with our customer support team. Helping our customers is our top priority, and it’s great to know we could assist you. If you ever need further help, we’re just a message away! Best regards, Dropshipman Support Team
Joe is a good support team member she has patience with customers, is friendly
Hello Multi-products Solution, Thank you for your feedback! We’re thrilled to hear that Joe provided you with patient and helpful support. We’re proud to have team members like Joe who are dedicated to making sure our customers have the best experience. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, Dropshipman Support Team
Hello capyciby, Thank you so much for sharing your feedback with us. We’re sorry to hear that we didn’t meet your expectations on this occasion. One of our agents has reached out to you via email to discuss the details further and to ensure we address your concerns effectively. Thank you for giving us the opportunity to improve, and please let us know if there’s anything else we can assist you with. Best regards, Dropshipman Support Team
Hello PureSelect, Thank you so much for the 5-star review! We're delighted to know you're happy with our service. If there's ever anything more we can do for you, please reach out. We appreciate your support! Best regards, Dropshipman Support Team
The communication in customer service is amazing.
Hello Oddly Beautiful, Thank you so much for your support! We're so glad to know that you are satisfied with our communication. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team
Hello Cookchic, Thank you for the fantastic 5-star review! ⭐ We're so pleased to hear you had a great experience with us. If you ever need further assistance, please feel free to reach out—we’re always here to help! Best regards, The Dropshipman Support Team
Hello Dude Outlet, Thank you so much for the 5-star review! ⭐ We're thrilled to hear you had a great experience with us. If you ever need any further assistance, feel free to reach out—we're always here to help! Best regards, Dropshipman Support Team
I am only giving 4 stars instead of 5 because we have only just begun (day 2) and have not had a sales/shipping experience yet but so far the ease of use and quality of products to choose from leads me to the 4 star review
Hi Cozy Pines, Thank you so much for taking the time to leave a review and share your experience with us. We’re absolutely thrilled to hear that you’re finding our app easy to use and enjoying the quality of products available so far. Your positive experience means a lot to us, and we’re excited to be a part of your journey as you dive deeper into what we offer. Best regards, Dropshipman Support Team
Great service.
Hello Deal Dazzle, Thank you for your 5-star review! We're glad to hear you’re happy with our service. Your feedback helps us get better, and we appreciate your patience. If you have any questions or need further assistance, we're here to help! Best regards, Dropshipman Support Team
Mariadel did a wonderful job helping me with some products that failed to source. I really appreciate her and the sales team.
Hello Shield Wall Exotics, Thank you so much for your kind review! 😊 We're thrilled to hear that you find our platform user-friendly and that our support team, especially Mariadel and our sales team was able to assist you with your questions. Quick and friendly responses are what we strive for, so it’s great to know we’ve hit the mark. If you ever need anything else, we’re always here to help! Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
customer service is amazing. but my items are often out of stock.
Hello Keem's Sneaker Empire, Thank you for your 5-star review! We're glad to hear you’re happy with our customer service. We understand your concern about items being out of stock and are working to improve availability. Your feedback helps us get better, and we appreciate your patience. If you have any questions or need further assistance, we're here to help! Best regards, Dropshipman Support Team
It's a bit cumbersome. I am always having to go on chat to process orders. Hopefully over time I will be able to navigate it by memory. The customer service reps are great. However, my first order was not processed correctly, so I am a bit concerned about using Dropshipman long term.
Hello Gua Sha Goodies, Thank you for your honest feedback! We appreciate you taking the time to share your experience with us. While we’re glad to hear that our customer service team has been helpful, we understand your concerns and are committed to making things smoother for you. We're constantly working on improving our platform’s usability to make order processing more intuitive and reliable. Your feedback helps us identify areas where we can do better. If you ever need any further assistance, we’re always here to support you and ensure a seamless experience moving forward. Thank you again for your patience and trust in us! Best regards, Dropshipman Support Team
fast and good communication. so far i'm happy to get started on a free plan with the sources I was looking for. thanks
Hello babylon survivor, Thank you so much for your kind words! We're so glad to hear that you find our service fast. Quick responses and good communication are our priority, and we appreciate you noticing! If you need any more help, just let us know. We're here for you! Thanks again for choosing Dropshipman! Best regards, Dropshipman Support Team
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